I hear you. You can't make everyone happy all the time. I've subbed since May; Some months are better than others. I'm really pleased with the presentation, the magazine and of course the variety of the products, Some products are high-end and pricey and others are products you can buy at CVS or Walmart etc.and are reasonably priced. Alot of products I've received I've never heard of, I've wanted and was excited to try and was within my reach; physically or financially.
I believe alot of the contents in the boxes equals more than $20. Sometimes (1) full-sized product alone costs more than $20 or more ie; Carols' Daughter. I've been really surprised at times receiving (2) full-sized products including everything else; small sized samples and or packets.
I'm just not willing to spend $$$ on products that don't work on my hair and may not be happy with. SO for me it's a great way to try new products, opposed to buying a full-sized product that I don;t like and I wasted $$.
Whatever products I don't like or can't use, I gift to family and friends and I feel really good about sharing and they so too. I'd prefer to not throw stuff away.
I've checked out CK's website as well as Youtube video unboxing's and I wasn't impressed with the product offerings. I saw alot of coupons and discount coupons in the box along with too many packet samples and not very many sample sized bottles or full-sized for that matter. And that's fine if people are happy with that. Perhaps they've improved, they weren't that much cheaper. I haven't looked of late. At one time I noticed alot of discount offers for their monthly boxes; I guess they need to drum up biz.
At any rate iluvteffy, I hope you enjoy your first Curlbox and quene8106; I hope you enjoy your first Curlkit and I look forward to hearing your reviews.