Wow... I heard that, but I heard -thought they were vicious criticisms; personal attacks that were being deleted not constructive complaints. I will usually send an e-mail directly if I have an issue. Then if they don't respond, then I go to FB and comment.  I know people have gotten pretty heated because of the difficulty at subscribing. I understand the frustration, but it's just a box of products. If it means that much, keep trying. It's a popular sub and alot of people want it and it's a small Growing business. The Curlbox crew is probably shocked at how quickly they're growing and they're trying to deal with all that comes with it.  But being rude and disrespectful about that in my opinion is uncalled for. Like you, if you're unhappy, you keep it moving and sub with another biz. I read some of the comments; really too much. There's only been one site that I dealt with that deleted complaints and that was Glossy bx. But they were off the hook w/ issues man and everybody was having problems with them. Instead of them getting it together and recognizing that you need your customers and you should do everything to right the wrong, they took an arrogant approah in how they dealt w/ us by phone and e-mail: it's an honor to sub w/ them, we don't need you blah, bah, blah (all attitudinal.) They got popular fast and then there was the rude awakening. People went off; wanting to report them to Attorney General etc. I cancelled them as did alot of folks. I just heard from them lately trying to get me back with a discount coupon. I will never again. Def not worth the $$ or DRAMA!  But I digress.. The interesting thing about that whole thing about getting into Harvard, I took that as it's difficult because of the success and popularity of their sub, that sell out quickly, not that if you're LGBT you can't get in. I know first hand that that's false! Sorry for the long winded rant. Keep us posted on Curlkit. I'll check CurlyNikki.