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Memebox Issues


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261 replies to this topic

#Post 41 of 262 OFFLINE   veritazy

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Posted 27 May 2014 - 06:22 AM

Yea the repeats are too repetitive.

 

I've been having issues with paying with paypal because I capped my guest spending limit, and I asked them if they were going to get a new payment processor, and they said by the end of May... Have not heard anything back from them yet.

 

Also I just received another email  reply that I sent to them April 10th. They now just responded to, in regards to a shipping question. " You have received you're package" uhhh yea, its like a month later. How many people work at Memebox I wonder?..

Geez... They shouldn't keep on doing this because evidently they reach out to more people and starts to ignore the loyal members. Whats going to happen is that the memeaddicts will get fedup at one point and things well sell slower. I hope their customer service will improve.

 

We would need to work out a petition if we keep seeing repeats everywhere. It feels like they just want our money at times...and that makes it easy for me not to buy another box.  :(

 

Also, my friend pointed out that any parcels exceeding $30 in central Europe will be heavily taxed by the customs but memebox plainly ignored that. I was lucky to have bought it with some points so it was slightly below $30...I do feel bad for those who needed to pay extras just because the shipping fee value was added to the box.  :(


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#Post 42 of 262 OFFLINE   veritazy

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Posted 27 May 2014 - 07:05 AM

Repeats have became an issue now and we need to be heard!


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#Post 43 of 262 OFFLINE   LuxxyLuxx

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Posted 27 May 2014 - 07:37 AM

Geez... They shouldn't keep on doing this because evidently they reach out to more people and starts to ignore the loyal members. Whats going to happen is that the memeaddicts will get fedup at one point and things well sell slower. I hope their customer service will improve.

 

We would need to work out a petition if we keep seeing repeats everywhere. It feels like they just want our money at times...and that makes it easy for me not to buy another box.  :(

 

Also, my friend pointed out that any parcels exceeding $30 in central Europe will be heavily taxed by the customs but memebox plainly ignored that. I was lucky to have bought it with some points so it was slightly below $30...I do feel bad for those who needed to pay extras just because the shipping fee value was added to the box.  :(

Really, you're getting charged taxes on you're boxes? *will*? They've been putting "gift" on my boxes.



#Post 44 of 262 OFFLINE   veritazy

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Posted 27 May 2014 - 09:22 AM

Really, you're getting charged taxes on you're boxes? *will*? They've been putting "gift" on my boxes.

you lucky girl. I haven't. A few other friends have. Because they are new to this and just got a few memepoints. I always buy them for less than $30 anyways..


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❤reviews on asian skincare and memeboxes (mostly)❤

 


#Post 45 of 262 OFFLINE   LuxxyLuxx

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Posted 27 May 2014 - 09:51 AM

LOL you're awesome. Signed lol. Oh haha you even put the lanoa soap


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#Post 46 of 262 OFFLINE   paradoxnerd

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Posted 27 May 2014 - 12:22 PM

I signed the petition too, I didn't want those cocoon balls again, I got them before. Hopefully someone will swap me for them.
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#Post 47 of 262 OFFLINE   Saffyra

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Posted 28 May 2014 - 07:32 PM

Just in case anyone was wondering, I thought I'd post the resolution to my exploderated product issue :D

 

I declined $6 points and asked for $12 :D

 

They said No, but they would ship the product to me Express and not hold up my regular Memebox deliveries.  They did not have it in stock but I would have to wait 5 days and then they would ship it.

 

I think.  Something may have gotten lost in translation since English was definitely not very easy for whoever wrote the message back. :\

 

Still, that makes me happy :D  I get my stuff and it won't hold up my regular boxes.


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#Post 48 of 262 OFFLINE   Jane George

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Posted 29 May 2014 - 06:51 AM

Just got half way through my mini box 2 youtube review and found one of my products had leaked. thankfully was an oil and not all over my box but it is now forever shown on my review as I do one take videos in general. have emailled them and want to see how they resolve it.


 
I am also 'Tired mum' on youtube. Home of the wobbly video.

 


#Post 49 of 262 OFFLINE   Jane George

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Posted 29 May 2014 - 09:48 AM

ignore. i am an idiot


 
I am also 'Tired mum' on youtube. Home of the wobbly video.

 


#Post 50 of 262 OFFLINE   Theblondeangel

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Posted 29 May 2014 - 09:59 AM

I signed the petition too! Hope they listen to us :) 
I have like 4 Pore essence from Nuganic.. And 2 soaps etc from same brand. It's kind of annoying. The only repeats I like is when we get cheese cream xD


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#Post 51 of 262 OFFLINE   LuxxyLuxx

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Posted 29 May 2014 - 10:04 AM

I don't like repeats. That's it, if I buy a SB, Memebox Global or any other Curated box with a snazzy name, except for LB, don't add them.



#Post 52 of 262 OFFLINE   rachelshine

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Posted 29 May 2014 - 10:52 AM

Has anyone ever received the complete wrong box?? I ordered Naked #15 and just got Lucky #5...


Trade List! - Updated 6/21, new BB items, some Memebox, and others! 

 

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#Post 53 of 262 OFFLINE   veritazy

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Posted 29 May 2014 - 11:19 AM

Has anyone ever received the complete wrong box?? I ordered Naked #15 and just got Lucky #5...

Thats new. Maybe shoot an email to them?  :o


 | instagram | my blog |~Memebox Shipping Schedule + bonuses~| Memebox Contents list |

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#Post 54 of 262 OFFLINE   rachelshine

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Posted 29 May 2014 - 11:47 AM

@veritazy I did, a little scared of what they might say! MEEP! I am praying they say keep the the box AND we shall send you the one we promised. 


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Trade List! - Updated 6/21, new BB items, some Memebox, and others! 

 

Summerswap List!! - Cannot.contain.excitement. 


#Post 55 of 262 OFFLINE   veritazy

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Posted 29 May 2014 - 12:00 PM

@veritazy I did, a little scared of what they might say! MEEP! I am praying they say keep the the box AND we shall send you the one we promised. 

it was kinda the mistake on their part tho. you didn't get what you paid for. simple as that.  -_-


 | instagram | my blog |~Memebox Shipping Schedule + bonuses~| Memebox Contents list |

❤reviews on asian skincare and memeboxes (mostly)❤

 


#Post 56 of 262 OFFLINE   LuxxyLuxx

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Posted 29 May 2014 - 02:49 PM

Has anyone ever received the complete wrong box?? I ordered Naked #15 and just got Lucky #5...

I received two mini memebox #2... I only ordered 1



#Post 57 of 262 OFFLINE   Jane George

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Posted 30 May 2014 - 09:52 AM

Has anyone ever received the complete wrong box?? I ordered Naked #15 and just got Lucky #5...


I wonder who has your #15. Am I unlucky with two leaky products?
 
I am also 'Tired mum' on youtube. Home of the wobbly video.

 


#Post 58 of 262 OFFLINE   veritazy

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Posted 30 May 2014 - 11:06 AM

I received two mini memebox #2... I only ordered 1

All sorts of new problems. But this is a good one.  :P


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❤reviews on asian skincare and memeboxes (mostly)❤

 


#Post 59 of 262 OFFLINE   LuxxyLuxx

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Posted 30 May 2014 - 11:26 AM

All sorts of new problems. But this is a good one.  :P

LOL



#Post 60 of 262 OFFLINE   Saffyra

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Posted 30 May 2014 - 05:48 PM

Whoa!  I got my replacement product today! It only took two days to get here AND they sent TWO even though only one of mine was exploded!  Wow!


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