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Glossybox September 2015 Spoilers

Glossybox Beauty Subscriptions SPOILERS

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71 replies to this topic

#Post 61 of 72 OFFLINE   KDramasinPajamas

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Posted 03 October 2015 - 12:50 AM

I got mine but unfortunately my blush was broken, but wow - is it beautiful..

 

I don't think I have ever had anything broken inside my glossybox :-(  and the one time I do - it is something I would definitely wear.

 

I got the lipstick,  but in a bright red color.. I do not wear reds, so I will have to find someone to pass it on to.. the design of the lipstick looks so cool - I wish it was a color I would wear.. I don't know why I always get red lipsticks in all my subscription boxes but somehow I do and I do not even swatch them because I literally despise red lipstick.. oh well.

 

I wish I would have gotten the coffee mask/scrub.. :-( I have over 2,000 glossydots - I was thinking of ordering another box....and hope I get the nude lipstick + scrub.. (or an un-broken blush lol).

 @dash4 and @Tazdvil If you used email instead of the contact form on the website you may want to give that a try. 

I know others have posted that they are out of the blush but you can repress the blush with a little rubbing alcohol. If you do not know the trick, there are a few youtube videos that can show you how.


Edited by KDramasinPajamas, 03 October 2015 - 12:55 AM.


#Post 62 of 72 OFFLINE   Tazdvil

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Posted 03 October 2015 - 07:07 PM

Hmmmm, it was through the contact form. I emailed using that email, hopefully I get a reply. Thank you for the suggestion.

#Post 63 of 72 OFFLINE   MissKris17

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Posted 04 October 2015 - 08:14 AM

I've used the email and always got a reply.



#Post 64 of 72 OFFLINE   dash4

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Posted 05 October 2015 - 08:02 AM

 @dash4 and @Tazdvil If you used email instead of the contact form on the website you may want to give that a try. 

I know others have posted that they are out of the blush but you can repress the blush with a little rubbing alcohol. If you do not know the trick, there are a few youtube videos that can show you how.

 

I used the contact form, but I try the email address that was posted on the previous page.   They still have not contacted me back. :-(  I have a 6 month subscription that I was already thinking about cancelling when it is up (in November) and I think they just made my decision for me.  :(  Not cool.



#Post 65 of 72 OFFLINE   KDramasinPajamas

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Posted 06 October 2015 - 08:05 AM

I used the contact form, but I try the email address that was posted on the previous page.   They still have not contacted me back. :-(  I have a 6 month subscription that I was already thinking about cancelling when it is up (in November) and I think they just made my decision for me.  :(  Not cool.

If both of those have failed try posting on their facebook page that you have tried to contact by email and by contact form and have not gotten a response. I have not used this method but I have heard that other people have had success with it. 

I have had both responses overnight and had to wait 1 to 2 weeks for a reply at different times, but when I finally did get a response they have exceeded my expectations for handling the issue. 


Edited by KDramasinPajamas, 06 October 2015 - 08:06 AM.

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#Post 66 of 72 OFFLINE   Tazdvil

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Posted 07 October 2015 - 09:25 AM

Got a response using the email, thank you! They are out of blush but offered a variety of other options. They never received the contact form attempts... Maybe that system is flawed.
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#Post 67 of 72 OFFLINE   SetToStunning

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Posted 08 October 2015 - 09:19 PM

So this hot mess showed up at my door. It was free so I don't know if I should bother to complain, given that I already was duped pissy with their customer service... The blush would have been the only thing I was excited about so at least I got a good reminder as to why I unsubbed in the first place.
image.jpeg

Edited by SetToStunning, 08 October 2015 - 09:20 PM.

In the religion of the insecure, I must be myself, respect my youth

 

 


#Post 68 of 72 OFFLINE   Reija

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Posted 09 October 2015 - 04:44 AM

So this hot mess showed up at my door. It was free so I don't know if I should bother to complain, given that I already was duped pissy with their customer service... The blush would have been the only thing I was excited about so at least I got a good reminder as to why I unsubbed in the first place.
attachicon.gifimage.jpeg

what a bummer about the blush! :(


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#Post 69 of 72 OFFLINE   Bizgirlva

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Posted 09 October 2015 - 12:32 PM

Oh no! 



#Post 70 of 72 OFFLINE   dash4

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Posted 14 October 2015 - 01:52 PM

Hi guys,

 

I have been sick for the past five days so I have been unable to update.  I did get a response finally via the EMAIL option ( I had been using the contact option on the website - if I was unclear in previous posts)..

 

Anyway, I got a helpful lady and she offered to send me another item of my choosing.. unfortunately they are out of the blushes..which is a bummer.. but perhaps I will try to "repress" the one I got. I have done that with a Mac blush and I did not like the way it turned out though.. but maybe I will give it a shot, because I opened that blush again today - and I really, really, really love that color.

 

Sorry for the lack of an update.  I do not like giving an update on my update - when it has been resolved so nicely.. but I was very sick.  :(

 

Thank you all for the nice responses and the helpful posts.  I appreciate it!!



#Post 71 of 72 OFFLINE   dash4

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Posted 14 October 2015 - 01:56 PM

So this hot mess showed up at my door. It was free so I don't know if I should bother to complain, given that I already was duped pissy with their customer service... The blush would have been the only thing I was excited about so at least I got a good reminder as to why I unsubbed in the first place.
attachicon.gifimage.jpeg

 

Oh gosh! Maybe I should be thankful that they were OOS of the blush.. I really don't understand why they don't bubble wrap fragile items.. It is common sense that even with those little black shreds of paper - it will still get jostled in that big box.. and likely break.

 

All they have to do is bubble wrap the really fragile things, like a blush.  Not every item.  

 

It isn't surprising that so many people had issues with broken blushes.. such a disappointment, because it seems like such a lovely product.. 


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#Post 72 of 72 OFFLINE   dash4

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Posted 18 October 2015 - 02:56 PM

UPDATE:  I got my replacement product.   I had picked it out but the wording was sort of vague, so I did not really know what I was getting.

 

They sent me the #1 Heavenly Luxe Airbrush Powder & Bronzer brush by It Cosmetics - which retails for $48 on their site.  Wow.. Glossybox REALLY  made it up for it.   I am a little stunned to be honest..


Edited by dash4, 18 October 2015 - 02:57 PM.

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