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How to use Glossydots...


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#Post 1 of 3 OFFLINE   avaisdancing

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Posted 27 February 2016 - 10:34 AM

Hi!

I have a current subscription for Glossybox but want to cancel for April (too late for March). I have enough Glossydots to redeem for a free box though. I would like to get the April box for free.

 

Should I cancel and then use my glossy dots to get the (free) April (or May if it's too late for April when I cancel) box? Do I keep my points after cancelling and can I still use them?

 

Or if I use them now, could I get March for free??

 

I've emailed CS but I thought I might get a quicker answer here :)

 

Thanks!!


Edited by avaisdancing, 27 February 2016 - 10:36 AM.


#Post 2 of 3 OFFLINE   LoveSkinCare

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Posted 27 February 2016 - 01:35 PM

You have to redeem your dots before cancelling. If you cancel first then it will say you must have an active subscription to redeem dots. Even if you cancel, your dots will still be there, they just won't let you redeem them without a current subscription.

I would wait until March, aronnd the 12th and redeem your dots, then cancel your sub before the 15th ( I think that is the deadline date). You would be paying for March and you would get April free with your dots. But double check with CS to make sure. It is definately to late to cancel for March as that would have had to be done by Feb 15 to not get charged.

Edited by LoveSkinCare, 27 February 2016 - 01:45 PM.

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#Post 3 of 3 OFFLINE   avaisdancing

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Posted 09 March 2016 - 01:55 PM

Thanks!

I was able to redeem for March and cancel for April. 

Unfortunately with the money exchange rate right now, Glossbox is too expensive :(


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