A lie, is a lie, is a lie! I am so disappointed with their customer service! I ordered two empty La Femme blush palettes. According to CRC, in the description, it states fits mac blushes. I loved the fact that the palettes were 12 pan and were cheaper, compared to starsmakeuphaven blush palette, which has 8 or 10 pans. Well, when I got the palettes, I was excited to start depotting my mac blushes and when i tried to fit the first blush, it was too big!!!!!!! UGHHHHH!!!!!!! I had also ordered empty yaby eyeshadow palettes, but after being mislead, back they all went. According to their site and on the invoice, you have to email them and request a return code or some bull like that, so I explained to them how I felt mislead and was upset that my mac blushes didn't fit like they claimed, but the only response I got was that my order number on my invoice IS the return code and to REVIEW their return policy and re-stocking fee(which I did before I placed my order)! WOW! REALLY??!! No apology, no free return shipping, no waived re-stocking fee! Well, after completing so many successful online transactions with so many different companies and no complaints, it had to happen eventually right? That some bull crap company could finally wake me up and think twice about trusting what they say, when what I should have done was research complaints on them first! On their site, they don't allow automatic reviews to be saved, they have to approve them first, so of course they won't post my bad review on them! Will NEVER order from them again!