How to get a job at Sephora or MAC (advice needed)
Posted 13 February 2009 - 11:35 AM
I really want to get a job as a sales girl at perhaps a Sephora or a MAC (any other high end company would be nice, but I know the most about MAC) to help me decide if makeup is the real career path I want to take.
I was speaking to one of the sales girls at a MAC counter in a Macy's near me (Queens) and she was saying that all I need to do is drop off a resume' and cover letter to a store manager at the specific MAC that I want to work at.
Now, my main questions are: Does anyone work for these or similar stores and how was the process. Does dropping off a resume to the manager still apply if it's a department store? If so, who do I give it to, someone who works at the counter or the actual manager of that entire cosmetics department while expressing interest in MAC specifically? What are the interviews like? What should I know ahead of time?
I'm a great people person, and I am fairly knowledgeable in makeup application and techniques. I learn quickly and quickly understand the products. I'm just scared of the application process because I don't want my first impression to be a dumb one.
Anyway, next week I'm going to spend most of my time in Manhattan job hunting just about everywhere, but focusing primarily on cosmetic stores and boutiques and clothing stores.
Thanks so much for taking the time to read this long annoying thing and you opinions and advice are greatly appreciated.
Posted 13 February 2009 - 11:51 AM
Career-wise this is totally not my element, but it is my favorite hobby and if I were to get another part time job as a bohemian college or grad student, this is it. Haha. I find makeup very therapuetic. I also meditate, but I'm told I meditate like I'm dead. Haha...
Posted 13 February 2009 - 12:26 PM
I heard that you just have to submit a resume to sephora.
but for mac it is more extensive.
but good luck to you two!!!
Posted 13 February 2009 - 12:31 PM
I did go for a MAC interview last yr and the process isn't easy. I'm not sure whether it was bc I was nervous or the fact I didn't better prepare myself. haha but I think it was both. In any case, start off at a MAC counter first before a freestanding store. Most of the people in MAC freestanding stores are usually counter transfers or they've had yrs of makeup experience before working for MAC. The interview process with the manager isn't hard. If you're planning on applying to a counter, your best bet is go to the human resources dpt to have it transferred to the cosmetics dpt manager. Once you have the interview with the manager, and she gives you the green light, she will fwd your application the the MAC counter manager. Most of the questions were all customer service related. Then they'll ask you if you have any prior experience applying makeup, and then there's a little bit of roleplay (you being the MA and the manager acting as the client) That was a breeze for me, but I screwed up on the 3rd interview which was the makeup application. According to the MAC trainer, I took too long with the full face application on my client. So make sure to time yourself and don't go over 30 mins for a makeover. Secondly, don't use a lot of products from LE/new collections. They frown upon that...lol.
If you don't make it the 1st time, always try again. They asked me 3 months to re-apply for MAC and do the makeup application interview again, but at that time I passed it up bc I was offered a better job.
I'm sure you'll be fine with the interviews. Good Luck!
Posted 13 February 2009 - 09:18 PM
any way, the reason i say sephora is a better choice is because they give you make up training at no cost to you. so that you get to learn more while getting paid to learn it.
Posted 13 February 2009 - 09:51 PM
But what I did I actually just filled out a application at the department store, and the one I went to right after you get to talk to the dept manager. Luckily I got to talk to the Cosmetics Manager (usually they just randomly pic who to interview you).
I told her that I was interested in cosmetics, then she told me that there is a 'chain' in the department stores like a pyramid, and that the cosmetics department was at the top. And she said since my lack of retail sales experience is a reason why I couldn't do it. She said I'd have to start at like the clothing or the bag departments, then after I got experience and got good reviews from the other managers, then I could request moving to the cosmetic side of the department store.
Then thats when you actually apply to the counter you want and have a interview with the counter manager.
It seemed like a really long process so I just passed and thought I'd try again when I do get more experience. But most of the girls that I know work there said after that its just down hill from there. Maybe a few color seminars, a class or two to go to, and workshops and what not. But fun either way.
Good luck on the job hunt, hope you do get what you want.
Posted 14 February 2009 - 12:52 AM
Also, could you guys give more information on the application, interview and decision process that both Sephora and MAC use? Living in NYC, makes Sephora the most likely place for me to apply to anyway, they just have so much more energy and are easier for me to get to via subway.
Thanks so much for the advice! Keep it flowing. The more information I know, the more confident I will be ^__^
Posted 14 February 2009 - 04:21 AM
the application is about 5 pages long. the first 3 pages are the typical some information about yourself, job experience, refrences, avaliability and such. The last two pages are two pages you have to read and sign. one is about background check and giving them the right to preform one. and i cant remember what the other one is but it has to do with working for sephora, i think it is something abou thaving to lift about 25 pounds during work occasionaly. there is a question about why you want to work there, but that is where the questions outside the typical end.
At the group interview they ask again about experiences, and why you want to work there. They also inform you of what the dress code is. they ask questions that are proboably worded diffrenctly in the interviews but are similar meaning in all the interviews. they asked us if we had ever had to deal with a tricky customer in retail experiences before and if we did how we handled it. Or if we hadnt how we would handle it. They also asked up about what customer service ment to us, and what intrested us in makeup.
i have appllied to sephora twice (onle got asked to do the intervew once) however shortly after the interview i got a job somewhere else so i called to tell them i would no longer be in the running to work there. The only true diffrence between when i applied the first time and second time was that the second time i had recieved a cosmotology education from aveda. both times i had previous retail experience in fact it was the same experience on both of the apps cause i had not gotten any new experience since than. Another diffrence was origionaly when i applied i had a semi busy schedual where i could not work certian days and nights. Where as the second time my schedual was completely open.
The only other suggestions i can give is check all the boxes for amount of work (unless you really are against working over time or full time ect.) idk if this is true for all sephoras but the sephora near me does not do seasonal work, since there training is ongoing they do not find it worth there while to train someone who will be gone in 2 months.
that is all i can think of to help currently if you have any other question feel free to ask, and if i can be of any help i will gladly
Posted 16 February 2009 - 08:19 PM
Now, let me make sure I've got this right. Upon entering the store, I should ask someone for the manager (or just ask "who do I speak to about applying for a position in the store?"). I should have my resume ready and give that to them and they should give me an application? (Do I even need to bring a resume?)
Posted 17 February 2009 - 01:02 AM
If you're talking about Sephora and/or any other retail stores, you do not need to ask for the manager when you ask for an application. Anyone can hand you an application at the store (most likely the applications are up by the cash registers) Have EVERYTHING filled out and attach your resume with your application. When you bring everything back, then you ask for a manager. Only reason is bc if you just hand your information to a random associate they might end up losing it and it'll never make it to the manager's hand. Keep your resume brief and up to one page. Anything more than that, the managers won't look at it. It's always good to have a resume bc it shows initiative and it stands out from other applications. Have you ever done retail? I'm just wondering bc it seems like you're not sure on the application process.
|Originally Posted by FutureCStylist|
|thanks for the post,I've been trying to get a job with Sephora for a while and I sent my resume/cover letter to their email because someone who answered the stores phone gave it to me for Sephora jobs.|
Posted 17 February 2009 - 01:43 AM
I am aware that this could potentially lower my chances, which is why when I'm job hunting in Manhattan tomorrow I am going to apply at several Sephoras as well as stores like, Forever21, Victoria's Secret, GameStop. I'll be primarily looking aound 34th street.
Later on in the week I am going to look at other stores in the "alternative" scene to work at. I would prefer above above all to work at a Sephora or MAC because I am truly interested in makeup as a career, but right now I actually really need a job. (Moving out in June)
Posted 17 February 2009 - 02:06 AM
Posted 18 February 2009 - 04:56 AM
Posted 18 February 2009 - 07:57 AM
Have your resume ready as well as a portfolio of your work(a few clear pics of family & friends) do not under dress, have your makeup fully done and your in a fun style. Dress in all black and mimic the look of a MAC makeup artist. Please do not, I repeat do not give your resume to anyone other than a manager. One thing about these girls are they are biotches. Not all but I hear stories from my friends all of the time and some of them have even quit due to the drama.
Good Luck Ladies!!!
Posted 18 February 2009 - 08:25 AM
Posted 24 June 2009 - 05:42 AM
If you get an interview at Sephora, wear their concept colors to show you are already thinking about the team and showing you belong. (Red, white, black, grey). I hope this helps (and makes sense). Good luck!
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