[beadjunky]

I heard SN was in the process of moving, too. For what it is worth, I never got a refund from EM (on 2 occasions) in less than 4-6 weeks, and ended up having to email frequently to get their attention. I sent everything with DC, so I know when they got it. It took at least three weeks after receiving it. From what I know, EM is a much larger company with a bunch of people working for them. You'd think that process would go a little faster with a larger company. If she is really the only one answering e-mail and in the middle of a move (and isn't she doing a bunch of new products soon?), she is pretty busy. Who knows if she even has internet service yet? From what I have heard of her CS, she will get back to you. I do hope it is soon.