I had a laptop I was very fond of. I'd had it for 5 years now and it served me faithfully. I did notice though, in recent months, that it just wasn't keeping up. I was making more and more demands on it just to keep it running normally. Well, in the end it just couldn't cope any longer.

I had to get a new one. Five years ago, I bought my laptop for £700 and it was top of the line. Now, it won't even cope with running iTunes. Off I went to find a new one. £400 later I found a fab laptop and got it all set up. Installed iTunes and it raced trhough my CD collection! Then it stopped. When I swtiched it on it wouldn't start. Since it was only 2 weeks old, I took it back to the shop I bought it from. No, they said. It's a software issue, nothing to do with us.

I got it home again and it was completely dead. I managed to actually catch a startup screen on sunday and gave in to the reinstall. I lost my entire iTunes library but I had the day free so I happily set it loading again while I was busy around the house.

Monday I got home from work, switched on my laptop to listen to some music and check my emails. Nothing. I tried again. Nothing.This time I was mad.

I'd got home from work about 7pm but the shop was open until 8. I bundled everything up and drove back. I told them what was said on saturday. They tried again. Nothing to do with us, they said, it's a software issue. Try reinstalling again, they said.

I'm not proud of it. But I threw a hissy fit. Less than 2 minutes later I had a manager agreeing to exchange the laptop. They didn't even open the box this time.

And guess what, this one actually loads. Now I get to upload my CD collection for the second time in 2 days.

Sirvinya

dinobabe3