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Old 12-11-2006, 07:41 PM   #1 (permalink)
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Angry Mad at Ulta

So, does anyone remember me saying I was getting the 128 pallette from Ulta and the big block buster. Well my gram did order them and when she did they both was in stock. She should have had them last week she called today because it said her order was shipped at the end of last week. Well they told her that she was too late and they was sold out. But they was in stock when she ordered so I dont understand those people. Now she feels really bad because she didnt have anything else for me except those 2 things(since she gave me 200 bucks). So I dont have anything at her house for x-mas now, and she thinks im going to be mad at her, im not. Anyways has that ever happend to anyone else that orderer from Ulta??
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Old 12-11-2006, 07:43 PM   #2 (permalink)
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Re: Mad at Ulta

Yes that also happened to me with the toofaced order. Some sites dont update well enough and they over sell somethings.
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Old 12-11-2006, 07:44 PM   #3 (permalink)
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Re: Mad at Ulta

I have never ordered from ulta, but that really sucks! Sorry this happened to you!
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Old 12-11-2006, 07:54 PM   #4 (permalink)
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Re: Mad at Ulta

Emily that sucks. They should update everything at the same time.

Thanks Sassy
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Old 12-11-2006, 08:03 PM   #5 (permalink)
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Re: Mad at Ulta

Aww that stinks... I hate it when stores don't keep good inventory and don't tell you when they find out that it's out of stock when you already ordered it!
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Old 12-11-2006, 08:03 PM   #6 (permalink)
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Re: Mad at Ulta

I've never ordered anything from them but I should say that my nearest ULTA are the worst in customer service.Each time I go I have some problem with them and I aint going to that store anymore!
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Old 12-11-2006, 08:05 PM   #7 (permalink)
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Re: Mad at Ulta

I dont like the store either they are mean. Like its such a problem to help you when its there job.
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Old 12-11-2006, 09:30 PM   #8 (permalink)
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Re: Mad at Ulta

i've never shopped at ulta, and I'm sorry that happened!
some companies are not good at keeping their inventories up to date.
so is your order backordered then? did they say when it should be available?
It would really suck if they charged your grandma for the stuff already!!!
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Old 12-11-2006, 09:38 PM   #9 (permalink)
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Re: Mad at Ulta

They told her they put it on back order than they said they wasnt getting either back in so I dont know if they charged her or not =(
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Old 12-11-2006, 10:31 PM   #10 (permalink)
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Re: Mad at Ulta

You should write to ULTA and complain.
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Old 12-11-2006, 10:50 PM   #11 (permalink)
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Re: Mad at Ulta

I probably should, but I can only imagin what my gram said to them
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Old 12-11-2006, 11:02 PM   #12 (permalink)
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Re: Mad at Ulta

What was your status?

Status

Created/Approved/Sent

This is mine i hope i can get it =(
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Old 12-11-2006, 11:25 PM   #13 (permalink)
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Re: Mad at Ulta

u have a right to be mad. That realli sucks, sorri .
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Old 12-12-2006, 12:05 AM   #14 (permalink)
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Re: Mad at Ulta

I'm sorry that happened to you; I never ordered anything from Ulta but I know some people did and weren't too happy... You should write a letter and complain, let them know you're upset!
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Old 12-12-2006, 05:13 AM   #15 (permalink)
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Re: Mad at Ulta

Quote:
Originally Posted by Marisol View Post
You should write to ULTA and complain.
I agree.

I've not had any issues at Ulta (crossing fingers). But I would definitely complain if I did!
 
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Old 12-12-2006, 05:24 AM   #16 (permalink)
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Re: Mad at Ulta

I agree with Marisol you should write to ULTA and complain!
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