[Dubsbelle]

I bought 1 laura mercier oil free foundation and 1 press setting powder translucent. I used them this weekend and try as I might, they just don't suit me!!!

I checked the HOLT RENFREW receipt and it says "NO RETURNS ON COSMETICS"!!!!

AHHH! Should I still try??? Or is that $100+ down the drain??

[Anna]

try it! or go to another store tat sells them and try to exchange it with out a reciept. ask if you can exchange it for something else or store credit just say you cant find the reciept it doesnt work for you

[Aquilah]

You could either try to exchange them or get store credit at another store, or even try selling them here on MuT.

[Dubsbelle]

Originally Posted by bejb1011

try it! or go to another store tat sells them and try to exchange it with out a reciept. ask if you can exchange it for something else or store credit just say you cant find the reciept it doesnt work for you

Thanks for your response! As far as I know, they only sell Laura Mercier at Holt Renfrew in Canada So I don't think I can bring at anywhere else...

I'll try to exchange at least!! Ughhhh....

Anyone else try returning MAKEUP at HOLT RENFREW W/LUCK?

[Aquilah]

You know... That's kinda mean they don't accept returns... Although, does the receipt say no exchanges? LOL! There's a difference IMHO there LOL! Although, to them it's probably the same...

[Dubsbelle]

Originally Posted by Aquilah

You know... That's kinda mean they don't accept returns... Although, does the receipt say no exchanges? LOL! There's a difference IMHO there LOL! Although, to them it's probably the same...

I totally agree with you Aquilah! Return policy is pretty harsh. I wouldn't have bought any cosmetic from HOLT but unfortunately they are the only store in Canada that carries certain high end cosmetics.

The receipt only said "returns"....but yes, I am guessing that means anything and everything to them!

*sigh....

[selene]

Ok, I would be sobbing, too! Everyone's suggestion sounds like it is worth a try, at least, particularly for that amount of money!

[angel_eyes4evah]

tell them that the makeup caused a rash/irritation/broke you out and that you desirve a refund or exchange, (just get hissy w/ them and ask for the manager)

[Kathy]

I'd try and exchange it or like Aquilah said see if you can sell it or swap it here on mut.

[Dubsbelle]

Thank you all lovely ladies for the suggestions! I'm gonna try to *exchange* tomorrow!

[KristieTX]

I agree, try to exchange or return them first, there may be someone there that will allow you too. If all else fails, try selling them here or on ebay, I'm sure someone would be interested.

[vickih]

very easy solution.
just go back or even call them and say " hi.. just bought this Laura Mercier foundation and it doesn't seem to agree with my skin. I'm starting to break out and considering this cost me 100$ i would like to get my money back" if you really ***** enough, they'll return it.
call them first and then go over there...

[CuTeLiCiOuS]

You can sell it on ebay.

[beautynista]

I've bought many things from Holt but never returned or exchanged. I'd speak to the manager and explain that this gave you a rash and it's very costly, and therefore you should be entitled to an exchange at least.

[mandy_]

I agree, fight them for it. Be like it's making me break out in horrible rashes, ect. Demand a refund or exchange. Let us know if everything works out.