[katherinelesley]

I placed an order at Taylor Made back at the end of February and it was supposed to have been shipped on March 5th. Maybe I'm just being paranoid, but that was also the date that they amended their International Shipping rules to make the buyer responsible for any undelivered items. They've also been unable to send me any confirmation of shipping because their scanner has been broken. Needless to say it is now the middle of April and I've seen no sign of my package and they are no longer responding to my emails.
I don't want to file a PayPal claim until I am absolutely certain I will not be getting my package so I was wondering if anyone had had any experience with their shipping, particularly to Canada. Did the parcel remain at customs for an unusually long time or anything of that nature? I know many people have had great experiences with this company which is why I'm not going to assume that I've been scammed.

[togal]

I've made several orders prior to the new shipping change and recieved my orders no problem. Then right after the new shipping policy came into play, I placed an order of foundation samples. I never received them, followed up once but was told that they were on their way. Because of the small $ order, I couldn't be bothered. Haven't ordered since.

I hope you get your order. Depending on the size of order, it may be held up at customs. However I would be angry about no responses to my emails. Hope it all works out for you.

[katherinelesley]

Oddly enough since starting this post Ii have received a response Hopefully everything will turn out, and she even said that as my order was placed before the policy change I was still entitled to a reship if the order was misplaced.

[simisimi100]

I hope you will get it soon.. usually I dont have any problem shipping with TMM

[laurreenn]

thats great. hope it works out.