The limit, $500 max and no more than 4 items, and:
No more than 4 of the same item or colour up to 24 total pieces
No more than 8 of the same item for discontinued products
No more than $500 (after discount) per transaction, per day
No more than two $500 transactions per week
No more than $2000 (after discount) per month
No more than $5000 (after discount) per 12-month period
No more than 3 transactions per 31 days (1 month) of consistent pigment and glitter skus
No more than 3 transactions per 31 days (1 month) of multiple of the skus
No more than 1 student kit (colour or tool kit) per student
Also, they might not do it because of the no-reselling policy, which they technically would be doing if they sold it to you.
I'm really sorry about your traincase.
