[banapple]

ehnnn I realized that I get mistaken as a lot of things I'm not...but whatever

I went to this CVS store that I frequently visit, as usual on wednesdays. I got detergent and cookies and etc so I walk by the cosmetics aisle like I always do (who can resist?), and since I'm on a semi no buy(and they're having a beauty semi annual sale omg) I just looked around and I realize that one of the employees walkin around following me. so I was like .. okayyy I'm gonna go pay now, and then after I check out all my items the manager whatever and like a gang of other workers decided to "talk to me"
and I was so taken back, like wtf??? I shop there every week, and now they decide that I stole something??? puh lease, If i wanted to steal I would NOT do it with like so many people in the store and the employees lookin all suspicious (yea I stole a few times when I was like 10..but tell me you havent' done anything bad)
I acted like I was cool with it yadi yada with them going "sorry it's like the second time" stupid. Like I don't know anything I work retail too hello?! I saw the loss prevention video duh.
but couldn't they pick a more OBVIOUS character to follow instead of me? I doubt I look anything like Winona Ryder(if you all know what I'm referring to Lol)

anywho, silly on them since they didn't catch anything haha, i'm clean!! yea they had to search my bag. Actually, I offered my bag to them. but now I don't know if I want to go back to that store now...

though... they have lots of stuff(I mean make up) that the other cvs' don't have D: help @@;

[magosienne]

My pride would say i'll keep my business for another shop, I would be offended to be mistaken for a thief. That is so ridiculous !!

[lolaB]

They're not even supposed to stop you unless they SAW you put something in your bag. I would call corporate and complain.

[Nick007]

Dang! That's bad.

[Adrienne]

I agree with Lola. I'd be seriously pissed and offended. Nobody should be checking my bag if i go to a store on a weekly basis and they have no proof that stole anything. I used to do look around at the rite aid before they closed and they never followed me or anything. I almost always bought makeup and i figured it was obvious i was a makeup lover with the money i spent there. I would not go back to that store.

[banapple]

wow it sounds like I should have been a little more mad, but I was in a hurry so I didn't want to cause a scene,and since I'm usually chill with most situations i said it was alright. I swear I should get angry more often.

should I call? lol I'm scared now
and yea..I doubt I'll ever visit that CVS again. ugh I have the worst luck

[ADSCOSMETICS]

A few years ago, my sister and I were also shopping for cosmetics and since both of us are picky, we took a little while. We were also holding things we wanted to buy. The manager came over and asked if we needed help and we politely said, "No, thank you" with a smile. She said, "You've been standing here longer than usual, are you sure?" We looked at each other and I swear I was going to dropkick her. My sister just put down the red basket and walked right out.


CVS has become a little snooty!

[banapple]

^ugh how rude of her!! they just don't understand that some people take longer than USUAL (wtf is usual time anyway) especially when it comes to makeup and skin care lol!

ahh I'm totally calling now, soon they'll all become rude and I would have no place to buy my makeup!!

[prettylynn]

That really sucks that they treated you like that. I would probably not want to go back to that store for a long time. You didnt do anything wrong and showed that by offering your bag without being asked. They may treat you with more respect now if you do go back and recognize that you are a loyal customer. It could have had nothing to do with you, maybe there are others that are stealing. It could have been going on for a little while and since you go every week they know your face. Did they at least apologize to you or offer any type of reason as to why you were singled out? If they did apologize I see no reason as to why you shouldn't continue to shop there.

Sorry, they did apologize, but what did they mean by the second time? Maybe you could just take a little break from there since they have things that you like that the others dont have.

[banapple]

^ they said that they had to check because there was theft. but it doesn't give them enough reasons to stop me when I'm a regular customer. I recognize one of the employees, I say hi to her every time I go. I doubt a thief would show up at the same store to steal. There was other customers around they didn't stop them.

I don't think I'm visiting that store again, at least not this year or the next.
there are plenty of other CVS stores around. I'm just very offended, they didn't have enough to evidence to stop me and search.
anywho, I called CVS customer relations and told them what happened, and they said they would take care of it (like checking up in surveillance cams and telling the district manager)

I hate coming off as a biotchy customer, I hate it when I have to do this kind of thing. ahhh.

[magneticheart]

Lola is right unless they SEE you put something in your bag they can't lawfully search you.
It sucks that it's a good store but I think you're right to decide not to go there again. My pride would stop me going back after they'd offended me like that. I mean, do they follow all of there customers round the store? They treated you very unfairly.
Oh, don't get me talking about snooty shops. I'm still boycotting River Island LOL

[Ashley]

Other people had similar experiences as well: Walgreens Swat Team

I think they regularly have someone stocking at cosmetics just to keep an eye out. Don't feel bad...I don't think you look a certain way, they're just more cautious about the cosmetic aisle.

However, I would be incredibly upset if they asked me to search my bag. Did they actually go through it when you offered? What did they say to you after you checked out, when you said they decided to "talk to you"?

[banapple]

yea they actually searched it. they just stood there and kind of went "can we talk to you?" and I said sure, and they asked me "did you take any cosmetics and put it in your bag?" I obviously answered no, and they seemed skeptical or something so I was like "go ahead search me"

I mean, I saw them hurry to the front when I went and paid for my items, they were all following me..which made me feel really awkward and uncomfortable. suddenly I feel sympathy for celebrities...lol

[internetchick]

I would be so pissed! I agree with lolab, complain to corporate.