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Beauty Fix - Page 27

post #781 of 941

See ... this is why I am scared of Beauty Fix and DermStore. I really question their sources and the age of the products. Something seems off and I can't put my finger on it. I fill a cart at least once a quarter and never go through.

Quote:
Originally Posted by mirandamanda View Post

 

Thanks, I know they've replaced a spilled item from my Summer box but I kind of don't want to take a chance on getting another dried out mascara, but I will contact them later today :)

post #782 of 941

Mine actually came in good condition, but I'm totally underwhelmed by performance :(

 

Quote:
Originally Posted by mirandamanda View Post

My Cattiva mascara came dried out. Anyone else have this problem? Its ridiculous, I can barely get the wand out of the tube. But what a pretty mascara tube it is!

post #783 of 941
Quote:
Originally Posted by nelliebelle1197 View Post

See ... this is why I am scared of Beauty Fix and DermStore. I really question their sources and the age of the products. Something seems off and I can't put my finger on it. I fill a cart at least once a quarter and never go through.


Even the Dermstore shop offers such ridiculous deals I want to question it. I've never had an issue with anything I've received, though.

post #784 of 941

This. Exactly. I am going to have to give in one day....

Quote:
Originally Posted by alphaloria View Post


Even the Dermstore shop offers such ridiculous deals I want to question it. I've never had an issue with anything I've received, though.

post #785 of 941
Quote:
Originally Posted by zadidoll View Post

Word of caution on the Beauty Fix promo code and browsers. Their site can hiccup from time to time and when it does it won't apply the code and so if it doesn't you will have to call them. So if you end up using it and it doesn't work and call please reference their blog page with the promo code to get them to adjust the price for you.

 

http://blog.beautyfix.com/

 

 

I heard about some people having problems from earlier in the thread. That's a good disclaimer. Thankfully my code went through fine first time. :)
post #786 of 941

Well placed my first kit order for fall.

I am pretty excited...of course I used the code for $20.00 off.

I picked the Skindinavia finishing spray which pretty much pays for the whole box since that size I believe is about $29.00

I got the Skindinavia in the trade thread & I loved it. And finally ran out and I was going to end up buying it anyways so when I saw it for selection in the Beauty Fix window plus I could get 7 more items I couldn't resist :)

post #787 of 941

They sent me a box even though I was sure I was unsubscribed so I called them and it took a really long time and was a pain in the butt but they eventually sent me a prepaid return postage ticket through email and took the postage price off of my $49.95 refund - something like $6.95 off.  They also messed up my first $20 off code and charged me the entire $49.95 and I had to email them to make sure they gave me the twenty bucks back.  I have had good boxes in-between and I like them as a company even though they make a lot of mistakes.  I love that sunscreen/foundation that people were talking about a little while back, that stuff is amazing and so smooth, the Coty stuff, I'd never had tried that without Beautyfix.  I'd just say to check and double check with BeautyFix because a lot of overcharging and sending boxes even though someone has unsubscribed or were told that they weren't subscribed because they signed up through a blog code goes on. That reminds me, I have to double check that the money was put back in my bank account, I just assumed they did it.  Guess I have to heed my own advice!  I should have called back when the product sizes were off, they said a while back that they were sending out the 6 oz. Perricone cleanser (love that stuff!  It smells like baby shampoo) but they sent out the 2 oz. and didn't change it on the website for a long time either.  I'm glad that other ladies did so and got money back and had them change it on the site so people would know what they were ordering, that helps.

 

On the good experiences side, my Grandma found her holy grail cream, the M cream that's available there, so that was a major find.  Only bad thing is - it's crazy expensive.  I've found it other places for her for an okay price, but man, I guess I know where I get my expensive taste from, lol.  

 

I had one other box that was sent to me where they chose for me and they sent the cheapest, least liked (for me) stuff.  Caress body wash - 2 oz, a tube of antibacterial cleanser that was the size of my pinky and empty/broken, foundation for ladies who are blessed with much more color than my pasty skin (thank goodness I have friends who it'll work for, I didn't send that one back in time, I'm such a procrastinator when it comes to having to spend an hour on the phone, especially when I'm paying exorbitant rates for the privilege because I'm calling from out of country, Belize has seriously crazy phone rates because it's a monopoly and they block Skype, it's about $.25 a minute IF I call at the right times with the special discount code, argh).  I asked them if I could have a new product because my one product in the batch that I didn't choose was broken and they said they could send me out the same product but not any of the other choices.  I told her not to bother because it wouldn't be worth the shipping price for them to send it to me, I can get the same antibacterial stuff at the dollar store.  I don't want them to have to send out stuff if I won't use it and cost them money, I'll just swallow the loss.  I think that the value most of the time is amazing and I've gotten some really great stuff from them including some great Vitamin C serums, so even though we've had a rocky relationship I told the girl on the phone that I'd probably re-sub sometime in the future, I just will have to be vigilant to always skip or pick within the allotted time because when they pick for you it's not so great.

post #788 of 941
Quote:
Originally Posted by sweetiegirlll View Post

They sent me a box even though I was sure I was unsubscribed so I called them and it took a really long time and was a pain in the butt but they eventually sent me a prepaid return postage ticket through email and took the postage price off of my $49.95 refund - something like $6.95 off.  They also messed up my first $20 off code and charged me the entire $49.95 and I had to email them to make sure they gave me the twenty bucks back.  I have had good boxes in-between and I like them as a company even though they make a lot of mistakes. 

 

It's so weird that they made you return the box. I unsubscribed and they sent me a box by mistake, and they refunded me and didn't even make me return the items.

 

I hate inconsistent CS. icon_scratch.gif I don't think I'll resub unless their next quarter's selection is reeeaaally good.

post #789 of 941
Quote:
Originally Posted by xiehan View Post

I hate inconsistent CS. icon_scratch.gif I don't think I'll resub unless their next quarter's selection is reeeaaally good.

I absolutely can't stand their CS!! They are the reason I refuse to resub with them. Every single one will tell you something different...and then call you (me) the lair! They infuriate me!!!soap.gif

post #790 of 941

Has anyone redeemed their $25 off 50 purchase?

I am wondering because I am trying to redeem mine & it keeps asking for a pin  for the gift card but since they e-mail you the gift card it doesn't have a pin.

post #791 of 941
Quote:
Originally Posted by skylola123 View Post

Has anyone redeemed their $25 off 50 purchase?

I am wondering because I am trying to redeem mine & it keeps asking for a pin  for the gift card but since they e-mail you the gift card it doesn't have a pin.

If I remember correctly you just put the code in the promo code box not the gift card box, HTH smile.gif

post #792 of 941

Oh seriously?? I had no clue thank you I will try that out :)

 

PS Tried it & it worked! Thank you so much 

post #793 of 941

If anyone has a promo code to dermstore they arent planning to use, I would really like one!

post #794 of 941

Sweet! I got very much needed Clarisonic head brushes (2 pack) plus two Essie nail polishes (Mint Candy Apple & Lady Like) for only $25.00 plus other stuff they included I believe two magazine subscriptions & a surprise gift. 

Which is a steal because alone a Clarisonic head brush is $25.00 just a single one. 

post #795 of 941
Quote:
Originally Posted by sweetiegirlll View Post

I'm paying exorbitant rates for the privilege because I'm calling from out of country, Belize has seriously crazy phone rates because it's a monopoly and they block Skype, it's about $.25 a minute IF I call at the right times with the special discount code, argh).

 

I asked them if I could have a new product because my one product in the batch that I didn't choose was broken and they said they could send me out the same product but not any of the other choices.  I told her not to bother because it wouldn't be worth the shipping price for them to send it to me, I can get the same antibacterial stuff at the dollar store.  I don't want them to have to send out stuff if I won't use it and cost them money, I'll just swallow the loss.  I think that the value most of the time is amazing and I've gotten some really great stuff from them including some great Vitamin C serums, so even though we've had a rocky relationship I told the girl on the phone that I'd probably re-sub sometime in the future, I just will have to be vigilant to always skip or pick within the allotted time because when they pick for you it's not so great.

I'd call back a second time just to see what the person says, since their customer service "rules" seem to change per person.  But -- are you able to use google voice?  I've been using Google Voice as my alternate calling number when I'm at home (saves me a lot of my cell phone minutes and since don't have to worry about using up minutes.  It's free for me to call anywhere in the US...not sure what it is internationally. ..edit...according to this: https://www.google.com/voice/b/0/rates it's 1 cent per minute outside the US and Canada)

 

For all you ladies that cancelled -- It's probably a good idea to always check the following season (ESPECIALLY if you get a reminder e-mail <--this is a HUGE indicator that they may have skipped you instead of canceling you) to make sure you're actually cancelled and not just skipped.  If you don't get an e-mail it's a stronger argument that they should NOT have sent you a surprise leftovers box.

 

I'm at a point with them where I'm keeping my sub, but I don't think twice about skipping.  If I am shaky about being able to choose in time, I'll skip.  I'd rather skip early and choose later (or just choose to skip entirely), than forget to skip and get a box of things I didn't want.  At least this way, I'm expecting to need to skip.  And I'm also aware of when the new stuff is out too.

post #796 of 941

Anyone else thinking the new season looks boring again? Looks like I will be skipping for the second quarter!

post #797 of 941
The new products won't be up for a few more days. You're probably seeing the leftovers
post #798 of 941

when does the new season like starts?

post #799 of 941

3 days, there's a countdown on their website

post #800 of 941
Quote:
Originally Posted by mirandamanda View Post

3 days, there's a countdown on their website

oh! ty I see that now :)

post #801 of 941

How can you skip a season?

Also how long do you have to pick your items?T

 

 

This is my first time to pick at the beginning of a season 

post #802 of 941
Quote:
Originally Posted by skylola123 View Post

How can you skip a season?

Also how long do you have to pick your items?T

 

 

This is my first time to pick at the beginning of a season 

You call in and tell them that you want to skip.  They'll send you an e-mail letting you know when the last day to pick is, and if you don't pick, they'll ship you a box of 8 random items (and it sounds like it's mostly the older product that they have a ton of leftovers on).

 

The only way to skip is to call in, but the process is typically rather pain free, so it's not so bad.

post #803 of 941

is it just me or are the items the same? I waited until the countdown ended and no new items... :(

post #804 of 941
It's not just you, I see the old stuff too. Where was the countdown located on their site? I couldn't find it ( maybe because the countdown was finished, I don't know)
post #805 of 941

The countdown is gone because the new season has started, maybe in a few days they'll have new things. Otherwise I'm skipping icon_neutral.gif

post #806 of 941
Quote:
Originally Posted by LyndaV View Post

It's not just you, I see the old stuff too. Where was the countdown located on their site? I couldn't find it ( maybe because the countdown was finished, I don't know)

It was on the home page, but it disapeared the minute the countdown ended at midnight pst

post #807 of 941

The new products are up......I'm a little less than enthused ..... hopefully there will be more products or I will probably be skipping this season

post #808 of 941

very meh.  that makes the decision easy. 

post #809 of 941
Well. That's just a big bunch of boring, isn't it?
post #810 of 941
Quote:
Originally Posted by LyndaV View Post

Well. That's just a big bunch of boring, isn't it?
Lol my thoughts exactly! Bleghhhh. Just more stuff I would never use. I cancelled after the last season because it was just a bunch of repeats no one wanted the last time.