I poked them about the lag between billing and shipping times the other day and this was their response:
"We apologize for the lag time between charge and shipment. As you know, Goodies Co. is a beta product with a limited audience, and we are still working out all the kinks in our system. Due to routing errors, shipment of boxes was delayed this month, and are slated to ship next week. We appreciate you being apart of our beta audience, and hope you will continue to be a subscriber as we evolve the Goodies Co. offering. If for any reason this is unacceptable to you, please let me know."
It does say Beta all over their site so more patience is required. As stated above, they do answer quickly.