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Red Carpet Box - Page 8

post #211 of 1591
Quote:
Originally Posted by mamamultimedia View Post

@kawaiimeows - Yep, "my".  Do you have a problem with my wording?  I am also a customer, and paid $25 to get a box.  Geez.


 

my mistake, i interpreted your wording as implying that you were patty, speaking about her own products as a whole.

 

so, just because your products weren't expired (so you believe) doesn't mean that other peoples' weren't. like i said before, dioradora's video clearly shows an expiration date of October 2011 on the stila, and the shelf life is almost up on the long ago discontinued avon product. in addition, that's clear by their rock bottom prices on ebay.

 

you're being incredibly hostile about this, making everyone here out to be bad guys.

 

you might be a customer, but you're also clearly a close friend with a bias.

post #212 of 1591
I'm just thankful for threads like these that owners can't delete so when people want to check into it this pops up on google as one of the first listings & people can be well informed before purchasing since the owner deletes any bad feed back even if it is constructive.
post #213 of 1591
Quote:
Originally Posted by calexxia View Post

Then she's an idiot and should have waited until she had the products in hand before hyping up the product; I'm not "anti living room" as some are, HOWEVER, it still seems to me that if you're GOING to do a "living room box", you definitely should have at least the first three months' products lined up and in hand before publicizing.

 

Oh I totally agree - I hope I didn't sound like I was defending her.  I meant that it sounded like she just ordered based on the "QVC quality" description and had no idea what was going to bed in the shipment!

post #214 of 1591
Quote:
Originally Posted by bluelion View Post

I just saw a recent post where she said (paraphrased) that she'd agree that the earrings aren't worth $80 after opening them. That concerns me as a potential consumer even more. Why wouldn't you take the time to check the products that are supposedly carefully chosen to be in the boxes? It's great if she's filing a dispute with these wholesalers, but it's an error that wouldn't have happened in the first place if she'd checked the merchandise to start.

 

Just wanted to add that I'm glad she seems to be taking accountability now, and I hope she is trying to rectify things with disappointed customers and hopefully doing everything in her power to improve her business if she intends to keep on going.

 

She sure thought those same earrings were wonderful when she was going through them all before she shipped the packages out!  She was raving about all of them and what a great item they were when she posted a photo of one pair on the Facebook page. 

Like many others on here ...  I think this woman is in over her head and not handling it well.  Maybe her husband the successful businessman can give her some advice on how to talk to people, especially people who are/were customers and buying her product.  I would be fired if I acted toward customers like she has. 

post #215 of 1591
Quote:
Originally Posted by mamamultimedia View Post

@Zadidoll - I don't blame Patricia for losing patience with people who are trying to get product for free.  The only reason that she brought up money was so that people would understand that she had the resources to defend herself if necessary.

 

You're under the impression that the members who have complained are trying to scam her for free products. Why can't you believe that the products she sent them is expired and is discontinued? Would you honestly pay for an expired or discontinued product if you were under the impression it's new? 

 

Let me give you an example of good business versus bad business.

 

GOOD BUSINESS

 

A few months ago, earlier this year, Birchbox sent out a BeFine products that contained SPF. The expiration date on the packages dated, I think, between 2009 and 2011. People posted about it here on MUT and posted pictures of their expired products. More and more people came forward. I contacted Birchbox and encouraged others to do the same thing. I also contact BeFine about it. Birchbox's response was to give those affected (14 box combinations out of 32 box combinations sent out) 100 points credited to their accounts. That was the equivalent to a refund. That satisfied many of Birchbox's members but others decided to request refunds and some cancelled their accounts with Birchbox.

 

BeFine's response was to issue those either free samples or a discount on their website. I had the chance to interview their marketing manager in regards to the situation to get their take on the matter and he was very pleasant and apologetic about it.

 

Of course there is MyGlam/Ipsy who had severe issues with shipping in January and February along with customers missing products among so many other things. Instead of threatening to sue people they worked with us bloggers and listened to their customers to improve their bags and the products in their bags. They continue to listen to their customers and take the good, the bad and the ugly comments to improve their business. Granted, many people are still skeptical about them and I don't blame them because they have the right to be skeptical as it's their opinion but again you don't see MyGlam/Ipsy staff going around threatening people with lawsuits. Personally I'm VERY happy with MyGlam now and earlier this year I was not.

 

BAD BUSINESS

 

Another company - similar to your friends - was buying products off EBay yet made all kinds of claims. Her representative, much like how you're here essentially representing Patricia, made similar claims out Gina/Silver (can't recall the owner's name) has cancer or had cancer, had an autistic son and other things when people were complaining about getting counterfeit items, expired items and discontinued items.

 

That lady also attempted to issue a cease and desist to get us (MUT staff) to pull that thread down because it was destroying her business (much like Patricia's claim). She even went after Sephora before someone asked a Sephora rep if Sephora participated in subscription services to which the answer was essentially no. Like your friend, she bought items off EBay but in her case she made the claim that she was working directly with the companies in questions such as MAC. MAC doesn't work with anyone other than Macy's and don't sell on discounted sites or sell wholesale. The more she tried to shut people up the more people - including myself - looked into what she had posted on her website and on Facebook.

 

Another thing Silver/Gina did was use images from Glossybox and other people's photos to pass off as her Posh Pods. In your friends case she had been using images from Colourbox and Shutterbox without having a license. She forwarded me the email response to Colourbox who merely requested that she not use their images without a license. That email was a long rant instead of a simple, "I'm sorry. I'll remove the images as soon as possible."

 

Then there was Box Monthly and how she sent out products that were dirty, appeared to be used (as in from her own Birchboxes) and damaged.

 

And of course there was GoGo Girlfriend who continued to charge people despite people canceling their accounts. Thankfully I listened to my gut on that and cancelled after my first box with them because I couldn't get over the dollar store feel with the products.

post #216 of 1591
My apologies, you misunderstood.. cancer, tumors, ailments and diseases are no joke. I speak from firsthand knowledge. Maybe I was too harsh in the commentary, but I don't think anyone appreciates using an ailment or claiming to be charity oriented as a means to push your business ahead. Clarifying, the karma was referencing the business, not personal issues this Patty person is going through. I'm callous, but not that big of an a hole.


But that has no bearing on a company sending products that are expired and not safe for use. That's not exemplary of a good business standard and is subpar. I was thisclose to getting a box and am glad I passed. That's me and my opinion.
post #217 of 1591

And the private messages on Facebook. Talk about bad karma. Your friend really shouldn't be stockpiling so much bad karma in her situation.

Quote:
Originally Posted by zadidoll View Post

 

You should ask your friend Patty to show you the emails she sent out to people over the last three days.

post #218 of 1591

I have been watching this thread for days and I think it is time I broke my silence.  I am the reviewer that posted a great "unboxing" when I first received this box.  I stayed quiet at first (despite being disappointed at the bad products I received) to give the business a chance to rectify things.  Unfortunately - they were not.  That being said - I would like to say a few things now. 

 

1. I did post an update to my original review regarding the expired products.  This is inexcusable and the fact that Patty is trying to put lipstick on a pig by calling them "discontinued" is insulting to her customers.  Whether or not a product is discontinued it has a certain shelf life - an amount of time that it is considered safe to use by the FDA.  This is why many products (even if they haven't been discontinued) are REMOVED from store shelves.  They are not safe for use period. 

 

2. To add insult to injury, Patty was/is requiring her customers to PAY to ship back bad merchandise to then hopefully receive a replacement product.  This is just a horrible business model.  It is one thing to request the customer pay to send back something that they just didn't like - but expired cosmetics is equivalent to getting a broken vase - it is worthless.  Why should the customer be out additional money to return something that has no value? It was the businesses error that the customer received a worthless product - in this case the business clearly did not check the merchandise carefully before sending it out.  Additionally - why would the customer want to risk getting a "replacement" that is likely to be bad as well?  If anything, the business should be willing to at least give a partial refund or replace with a non cosmetic item (which removes the risk of the expired cosmetics being a replacement).

 

3. As the confidence in this business has already been broken (by the expired & outdated cosmetics) the customers are doubting the quality of the rest of the merchandise (and with good reason).  Based on solid research - there is a preponderance of evidence that other items included in this box were illegitimate.  The business promised Betsey Johnson or Big Buddha sunglasses.  Many of the sunglasses received were not even stamped with a logo by one of these designers.  Additionally, those that were, do not match the correct specifications of a true designer item (the labels are incorrect etc).  Also, the business itself initially stated that the earrings were QVC earrings (NOT QVC Quality - which is a huge difference) and were valued at $80.  The business has now even admitted that the earrings could not be valued at that price and has now said that they are valued at $10.  While it is good that the business is taking SOME responsibility here - that does not help the original customers who were promised a box valued at $100.  This is a clear example of misrepresentation of goods. 

 

For Patty - and Patty's friends - I suggest you take off the blinders and stop making excuses and saying that people are ganging up on her.  These people have legitimate complaints with this business and its practices especially considering that the business has refused to communicate them to work out a resolution.  It has been said before and I am sure it will be said again - this is NOT personal.  This is business.  It is a hard lesson to learn - but one that must be learned by any successful businessperson.  At the end of the day - do right by your customers and they will do right by you.  

 

(sorry that this was so long - I know a lot of this has been said already but I had to get it off my chest)

post #219 of 1591

The Borghese nail polish sells for $3-$5, I wonder what the equivalent value purses that were replaced look like...

post #220 of 1591
WOW! Just read this whole thread. So sorry for all the ladies who lost $25 on expired goods. Anyone contact and get a response from paypal yet?
post #221 of 1591
I just went to the Facebook site. There is NO negative comments. That is going to mislead potential new customers.
post #222 of 1591
Quote:
Originally Posted by kawaiimeows View Post

i think it's great that you're happy! i just hope you know that for what you paid for, you could've gotten more (or better) elsewhere.

 

the earrings in the lot they came in came out to about $3 a pair based on the link posted a few posts above

the sunglasses in the lot on ebay mentioned earlier in this thread also came out to about $3 each

i haven't checked each and every stila product sent out, but the stila tinted moisturizer (which i believe is expired) ranges from 5-9 dollars each, depending on the ebay auction.

the avon eyeliner goes for about $5 on ebay.

(the last two products i'm being generous on, you can get them for as low as 2-4 dollars it appears, depending on the timing and the auction)

Ok, so lets play devils advocate here and tally this up.

She paid

$5.50 to ship

$1.50 for paypal fees

$3 for earrings (we are guessing)

$3 for sunglasses (we are guessing)

$5 for stila (again guessing)

$5 for avon, and

$2 for borgasa (guessing very low)

that equals $25 based on YOUR own calcualations!!!

 

Even based on those guesses from you google geniouses, it still shows she BROKE EVEN sending out these boxes. what were you expecting, to pay $25, free shipping for $100 worth of goods and have her pay $50 out of pocket? well thats just very stupid on your part.

wanna know what these "sample" boxes monthly costs are that you pay $10 for?  high end beauty samples are sold by the lots of THOUSANDS and are .20 to 40 cents a piece. so in reality, she could send you complainers a box of sunglasses and 5 beauty samples for $10 and make more than sending out full sized items. yet you arent swarming other pages complaining about their sample sizes! so next time you are so appreciative of your high end sample sized items, i hope you enjoy being ripped off as well.

 

Yes, the expired cosmetics are bad. everyone makes mistakes, maybe if you'd approach it like a grown up and be mature about it she would have been able to correct it. She told me once my friend  paid to ship her expired moisturizer back, she would send her something else PLUS refund the shipping fee on paypal. she has to be careful about just issuing refunds etc, she is the business and we are the customer - just like returning other items, you always pay shipping so they know they arent sending a replacement item and never getting the damaged one back. has it occured to you that she NEEDS the expired items back to get a refund from her distributor? probably not because none of you have ever ran a business or have a nickles value of how to even begin.

 

I do not know her personally but have seen from her facebook that she has been suffering with a brain tumor, has been screwed by another beauty company and decided to start this, and has an autistic child as well as other life issues.

 

her goal was to get us awesome values of full sized products. she had a hiccup and is trying to fix it. if you guys would stop circling her like wolves and let her FIX this, you will be in awe of what she has in store!

 

also, for the costs of things. who cares if she paid $25 for the items and charged us $50? thats business! you cant expect her to take a loss to give us a service can you? she bought in BULK and got a deal in order to do this, like all other companies do. unless you can afford to buy 500 of each item you should be grateful she made the investment and is sharing her deals with us!

 

heres a youtube video i made - http://www.youtube.com/watch?v=mpeYo0noQwQ&feature=plcp 


Edited by Amanda ToyLady - 10/1/12 at 9:07pm
post #223 of 1591

Also, Your beloved admin that posted info... emailed an offer to "smoothe things over" and delete this thread and actually PROMOTE for red carpet box if she was willing to pay. when she declined, the admin took it upon herself to find more dirt and post it... the word extortion comes to mind here....

 

ALSO, I offered to buy a pair of earrings that someone was displeased with and was told she wants $30 for them!! you paid $25 for 5 items and said you think they are cheap so why ask me for $30!?

 

this whole thing SCREAMS shady that you guys want free items and to get your money back which is sad.

 

I UNDERSTAND THE EXPIRED ITEMS, but as far as not liking them or doubing if they are authentic? thats a risk you take with any box!

 

I have a lot of experience with paypal and let me tell you, its not going to fly and you guys can lose your account for filing false disputes so i hope you think with your own head before you follow the lead of someone trying to be greedy.

post #224 of 1591
Quote:
Originally Posted by Amanda ToyLady View Post

Also, Your beloved admin that posted info... emailed an offer to "smoothe things over" and delete this thread and actually PROMOTE for red carpet box if she was willing to pay. when she declined, the admin took it upon herself to find more dirt and post it... the word extortion comes to mind here....

That's hilarious. I very much doubt that happened.

post #225 of 1591
Quote:
Originally Posted by Amanda ToyLady View Post

Also, Your beloved admin that posted info... emailed an offer to "smoothe things over" and delete this thread and actually PROMOTE for red carpet box if she was willing to pay. when she declined, the admin took it upon herself to find more dirt and post it... the word extortion comes to mind here....

 

Excuse you? I've never ever offered to deleted this thread nor promote RCB if she were willing to pay. You are making liable accusations there for which you can be held accountable. I am aware that Patricia was in contact with MUT's advertising department - which I have nothing to do with. Also, ALL moderators on MUT tell those with companies that they cannot post on MUT unless they are an advertiser. ALL members - including you when you clicked on I AGREE - agree to the Terms of Service.

 

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post #226 of 1591
Quote:
Originally Posted by lunadust View Post

That's hilarious. I very much doubt that happened.

If she has nothing to hide, she should post permissions for the email to be posted. its $350, $500 or $750 for "advertising" and deleting negative things etc - each level has a specific "plan" for success of the business.

post #227 of 1591
Quote:
Originally Posted by Amanda ToyLady View Post
I do not know her personally but have seen from her facebook that she has been suffering with a brain tumor, has been screwed by another beauty company and decided to start this, and has an autistic child as well as other life issues.

 

This statement right here and many others posted by her friends proves she is having a hard time with life. If she has a brain tumor and an autistic child she has to be insanely busy, tired, sick, and probably all around overwhelmed. My heart goes out to her for these reasons. Having said that, if these things were happening I have to once again ask, why was she thinking she had the time and resources to start a company?

 

I am amused at the people who joined this forum in the last couple of days to criticize a group of people you feel are too critical.

post #228 of 1591
Quote:
Originally Posted by Amanda ToyLady View Post

 

doubting if they are authentic? thats a risk you take with any box!

 

That is ILLEGAL! If you are dealing with a real legitimate company they would not send you counterfeit goods!

post #229 of 1591
Thread Starter 
Amanda if you take a look around I'm pretty sure all of us know how this box thing works as we are all box subscribers ! Just goes to show if you don't know her personally or have anything to do with the company So you keep saying would you know anything about people's personal disputes which leads me to think you may be working with patty which leads me to not to listen to you!

We are not new to the ball game! Trust me
post #230 of 1591
Quote:
Originally Posted by Dalylah View Post

This statement right here and many others posted by her friends proves she is having a hard time with life. If she has a brain tumor and an autistic child she has to be insanely busy, tired, sick, and probably all around overwhelmed. My heart goes out to her for these reasons. Having said that, if these things were happening I have to once again ask, why was she thinking she had the time and resources to start a company?

 

I am amused at the people who joined this forum in the last couple of days to criticize a group of people you feel are too critical.

This is a passion of hers to fix what happened with the other company. this is why i firmly believe she would never intentionally rip anyone off! If she was approached in a proper manner she could have resolved these issues but instead it turned into this drama!

post #231 of 1591
Quote:
Originally Posted by DiorAdora View Post

Amanda if you take a look around I'm pretty sure all of us know how this box thing works as we are all box subscribers ! Just goes to show if you don't know her personally or have anything to do with the company So you keep saying would you know anything about people's personal disputes which leads me to think you may be working with patty which leads me to not to listen to you!
We are not new to the ball game! Trust me

Says the girl who got $30 cream free and left it out of her video until you were called out on it? yes, very trustworthy right there!! lets listen to someone like that... smh

post #232 of 1591
Quote:
Originally Posted by Amanda ToyLady View Post

Quote:
Originally Posted by lunadust View Post

That's hilarious. I very much doubt that happened.

If she has nothing to hide, she should post permissions for the email to be posted. its $350, $500 or $750 for "advertising" and deleting negative things etc - each level has a specific "plan" for success of the business.

 

I have nothing to hide while Patricia does.

post #233 of 1591
Thread Starter 
Amanda not sure if you can read or if you just clearly jump into ith ! If you know anything about my channel I do box reviews! A gift is not a part of my box and I will not be adding it but it was mentioned under the video but you love to just go on and on about silly things!
post #234 of 1591
Quote:
Originally Posted by DiorAdora View Post

Amanda not sure if you can read or if you just clearly jump into things you don't know what your dealing with ! If you know anything about my channel I do box reviews! A gift is not a part of my box and I will not be adding it but it was mentioned under the video but you love to just go on and on about silly things!

Yet as soon as i called you out on it, you added it to the description (it was NOT there before) and clicked subscribe to my youtube account... yeah sounds like you have too much time on your hands!

post #235 of 1591

If she mails out boxes tomorrow with the same shady products in question then it will become obvious what her intentions are. Lets hope she actually tries to fix this.

post #236 of 1591
Quote:
Originally Posted by lunadust View Post

If she mails out boxes tomorrow with the same shady products in question then it will become obvious what her intentions are. Lets hope she actually tries to fix this.

Well she posted ten minutes ago she's sending out the sunglasses tomorrow...

post #237 of 1591
Quote:
Originally Posted by Amanda ToyLady View Post

This is a passion of hers to fix what happened with the other company. this is why i firmly believe she would never intentionally rip anyone off! If she was approached in a proper manner she could have resolved these issues but instead it turned into this drama!


I do understand passion for stuff. I just think that instead of sending in her friends to defend the negative reviews she could have opted to be up front with her subscribers. When someone is honest from the beginning I think you will find a lot of these ladies have an amazing amount of patience and understanding. So while her initial idea may have been completely innocent things got muddied up when people were told one thing and given another.

 

As someone who has subscribed to most popular boxes out there, I have been burned by a few for different reasons. I choose my subscriptions by viewing past boxes openings on the web or new ads showing the goodies they intend to promote. Either way, I join because something enticed me. If someone does the bait and switch it is frustrating. The bottom line is no one wants to feel they got screwed out of their money.

post #238 of 1591
Thread Starter 
I clicked on your channel and found out it was you because you were acting as though you were patty ! Speaking for her I went to your channel to find its miss Amanda surprise looks like you have to much time if you ask me!
post #239 of 1591
Quote:
Originally Posted by Amanda ToyLady View Post

 

I do not know her personally but have seen from her facebook that she has been suffering with a brain tumor, has been screwed by another beauty company and decided to start this, and has an autistic child as well as other life issues.

 

And EVERY bit of that information is completely irrelevant to how she conducts business.

post #240 of 1591
Quote:
Originally Posted by Amanda ToyLady View Post

 

ALSO, I offered to buy a pair of earrings that someone was displeased with and was told she wants $30 for them!! you paid $25 for 5 items and said you think they are cheap so why ask me for $30!?

 

this whole thing SCREAMS shady that you guys want free items and to get your money back which is sad.

 

Just wondering, are you referring to your offer to me to buy the earrings from me? bc just in case i never told you a number, i told you to make me an offer... Just saying just in case...

 

Also no one is trying to get free items. everyone here is willing to return everything for a refund. & i think i can speak for everyone in terms of that. o think you people against us expressing ourselves negatively about the company keep turning our words against us and misinterpreting us to make us look bad and RCB as the victim. That is shady!

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