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Birchbox November 2012 - Page 73

post #2161 of 2328

I got a card and the items weren't included.  

post #2162 of 2328
Ooh, that's good to know. I was considering buying myself a gift subscriptio tomorrow because the welcome nox was supposed to have the things you listed on the card and I really want to try the OLO (I have a rose one coming my way from a swap but I want to try the other scents too). But if it doesn't come with the OLO, I would be pretty disappointed. I may just wait for OLO to release their own sample pack in a couple months.
post #2163 of 2328
Quote:
Originally Posted by Missglammygirl View Post

They do sell the strippers to go on the BB website. http://www.birchbox.com/shop/nails/deborah-lippman-stripper-to-go


Ya, I really like them, but they're just too expensive for me to justify actually buying them.

post #2164 of 2328
Quote:
Originally Posted by Musegirl View Post

I got a card and the items weren't included.  

Definitely contact them; they probably will credit you. It seems that there are always some items that don't make it into boxes and substitutions have to be made every month. I suppose it works out for subbers, since BB usually credits the cost of boxes or finds the sample to send out.
post #2165 of 2328
Quote:
Originally Posted by LisaLeah View Post

Thanks for responding. I realize that this is a very privileged problem....I hope that getting an inferior Birchbox is the worst problem anyone of us ever have!!!!! Ever!!!

 

My issue is not really about content of the box (which is subjective as to whether it's good or not) but business protocol.

 

The first box I was told I was getting, which I thought was awesome, has a value  around $50. (don't quote me on the math, this is just a quick guess-timate). The box I actually received, which was meh...has a value probably closer to $18.  So even if I am off on the estimates, this is a downgrade.

It's just bad business to promise something more, than deliver something much less. Birchbox is a service business and this is bad service. 

They didn't manage expectations properly or offer an explanation. 

 

Birchbox promises that for $10 a month you will get a box of samples. You got a box of samples. Therefore, you got what they promised.
 

It's a known fact that Birchbox puts together up to 30 variations a month with disparate values, so it's a bit silly to complain you're getting bad service. Especially when, as you point out yourself, the value of the content is subjective. What if you get a $50 box full of stuff you hate versus an $18 box full of stuff you love?

post #2166 of 2328
Quote:
Originally Posted by MissLindaJean View Post

Definitely contact them; they probably will credit you. It seems that there are always some items that don't make it into boxes and substitutions have to be made every month. I suppose it works out for subbers, since BB usually credits the cost of boxes or finds the sample to send out.

I'm much happier with the Watkins than hair ties, but do want the 6th item. I'll see what they say.....
post #2167 of 2328

Is anyone else in San Diego and interested in a live person trade/opening of boxes? 

post #2168 of 2328
Quote:
Originally Posted by alphaloria View Post

 

Birchbox promises that for $10 a month you will get a box of samples. You got a box of samples. Therefore, you got what they promised.
 

It's a known fact that Birchbox puts together up to 30 variations a month with disparate values, so it's a bit silly to complain you're getting bad service. Especially when, as you point out yourself, the value of the content is subjective. What if you get a $50 box full of stuff you hate versus an $18 box full of stuff you love?

^this

post #2169 of 2328
Quote:
Originally Posted by Tabasc View Post

Is anyone else in San Diego and interested in a live person trade/opening of boxes? 
I'm interested! Though I probably couldn't participate until after the holidays as December is pretty busy and I'll be gone for a few weeks. If you're wanting to schedule something sooner, though, maybe we could try and organize a couple of these because I'd totally be down for a January or February meetup! Also, maybe post this in the December thread, too, so more San Diegans see it - I know there are a good amount of us here! smile.gif
post #2170 of 2328
I'm in San Diego too and would definitely go for a meetup! Prefer a weekend day to meet.
post #2171 of 2328

I'm wondering if you signed up for this box after Zadi's post about the December gift box/welcome box.

 

Because them sending it to her (seemingly to show to us) is like saying "this is what you will get" and I hope that's what they meant b/c I was going to buy the OLO serum with my points until I saw getting that gift box would be more efficient use of the same points. 

 

Those aren't supposed to start shipping until the 28th, though - so maybe I'm mixing things up.

post #2172 of 2328
Quote:
Originally Posted by jkwynn View Post

I'm wondering if you signed up for this box after Zadi's post about the December gift box/welcome box.

Because them sending it to her (seemingly to show to us) is like saying "this is what you will get" and I hope that's what they meant b/c I was going to buy the OLO serum with my points until I saw getting that gift box would be more efficient use of the same points. 

Those aren't supposed to start shipping until the 28th, though - so maybe I'm mixing things up.

I was wondering the same thing! I gifted myself a second sub with my points and am confused as well, I assumed the one I was getting was the one Zadidoll posted. I signed up for the second box a day or two before she posted the pictures. I received a shipping notice today for the second BB.
post #2173 of 2328

Didn't mind this month's box :) It's worth almost double what I paid!

 

 

400

 

 

Review's up on the blog. 

post #2174 of 2328
Quote:
Originally Posted by jess4tip View Post

*Color Club nail polish in Status Update (the label says Muse-iCal, but when I compared it to the SU that I have, it's the same color. So now I don't know what color it really is).
 

I have the Status Update and also bought a two pack of Color Club at TJ Maxx that included Muse-ical and Style Icon from their Fall 2012 In True Fashion Collection. The Muse-ical and Status Update are identical.

post #2175 of 2328
Quote:
Originally Posted by katie danielle View Post

I have the Status Update and also bought a two pack of Color Club at TJ Maxx that included Muse-ical and Style Icon from their Fall 2012 In True Fashion Collection. The Muse-ical and Status Update are identical.


So much for Birchbox exclusives lol.

post #2176 of 2328
I thought to use the cybermonday code, but then it adds the price of the plus two pack to my order..grr. I'm due for another 20% code in December, so I'll probably just wait. I think I'll order the Stila in the light palette, since the Shea Terra soap and chocolate samplers are sold out. I want some more Vasanti enzyme polish lol; anyone know when the Plus Two packs get updated?
post #2177 of 2328
Quote:
Originally Posted by MissLindaJean View Post


Definitely contact them; they probably will credit you. It seems that there are always some items that don't make it into boxes and substitutions have to be made every month. I suppose it works out for subbers, since BB usually credits the cost of boxes or finds the sample to send out.

For all that are interested they said that they couldn't ship me another OLO because they are out. They gave me 100 points for my troubles, but posted it to my canceled account :(  I wish points were transferable!

post #2178 of 2328
Quote:
Originally Posted by Musegirl View Post

For all that are interested they said that they couldn't ship me another OLO because they are out. They gave me 100 points for my troubles, but posted it to my canceled account frown.gif  I wish points were transferable!

Not transferable, but you can still make purchases and accumulate points. smile.gif
post #2179 of 2328
Quote:
Originally Posted by Musegirl View Post

For all that are interested they said that they couldn't ship me another OLO because they are out. They gave me 100 points for my troubles, but posted it to my canceled account :(  I wish points were transferable!

Hope they have a way of fulfilling the OLO in the December gift box... :/

post #2180 of 2328

am i the only jerk still waiting for my bb this month? =(

post #2181 of 2328
Quote:
Originally Posted by angiepang1e View Post

am i the only jerk still waiting for my bb this month? =(

nope. i'm waiting for mine too. it should be here today or tomorrow.

post #2182 of 2328

I'm still waiting on my second box. Should be here in the next few days.
 

post #2183 of 2328

Received a birchbox shop order today, but its wrong :( I ordered the Caldrea vanilla quince hand soap, and they sent me the balsam fir plum. No answer on the CS lines. Left a message.

post #2184 of 2328
I'm still waiting for mine too!

 

Quote:
Originally Posted by angiepang1e View Post

am i the only jerk still waiting for my bb this month? =(

post #2185 of 2328
Quote:
Originally Posted by Scooby384 View Post

Received a birchbox shop order today, but its wrong :( I ordered the Caldrea vanilla quince hand soap, and they sent me the balsam fir plum. No answer on the CS lines. Left a message.

 

go on twitter @birchboxops. They respond faster on there and on their facebook page...

post #2186 of 2328
Quote:
Originally Posted by Scooby384 View Post

Received a birchbox shop order today, but its wrong :( I ordered the Caldrea vanilla quince hand soap, and they sent me the balsam fir plum. No answer on the CS lines. Left a message.

I know this doesn't help your order, but just reminded me to mention that I saw Caldrea soap/lotion sets and candles in two different sizes at Target the other day.

 

(This may be common knowledge. I haven't been getting out much lately.)

post #2187 of 2328

anyone who got the shea organics whipped shea butter... shat is the consistancy like? i feel like mine is super hard and semi dried out i can still use it but it takes some work

post #2188 of 2328
Quote:
Originally Posted by Angelalh View Post

anyone who got the shea organics whipped shea butter... shat is the consistancy like? i feel like mine is super hard and semi dried out i can still use it but it takes some work

I have a full size, and while it's *really* thick, it's not hard

post #2189 of 2328
Quote:
Originally Posted by Angelalh View Post

anyone who got the shea organics whipped shea butter... shat is the consistancy like? i feel like mine is super hard and semi dried out i can still use it but it takes some work

 

Mine is some what hard. I found that my AHAVA Softening Butter Salt Scrub is a hard pain to work with. I've been  using that for a couple of months and have to have a plastic rice scoop to get the product out but once I use it it "melts". The Shea Organics Whipped Shea Butter seems to be the same way but not as hard as the Butter Salt Scrub from AHAVA. If it's too hard for you try warming it up with a hair dryer or cover the jar with a hot damp cloth to "melt" it a bit.

post #2190 of 2328
Quote:
Originally Posted by Angelalh View Post

anyone who got the shea organics whipped shea butter... shat is the consistancy like? i feel like mine is super hard and semi dried out i can still use it but it takes some work

Yep, it's firm in the jar. I just rub my fingers on the top and work some out :)

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