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POPSUGAR Must Have - November 2012 - Page 2

post #31 of 834
Quote:
Originally Posted by CAPSLOCK View Post

I actually don't care that I got the sample size and not full size shampoo and conditioner. It went straight to my donation pile as I don't use drugstore brands on my hair. I'm perfectly happy that they didn't waste postage and increase cost and decrease value of things I want just to send a bigger size of something I don't use after the box was shipped. I'm also happy they didn't delay the boxes to give us bigger sizes. They say they will make it right: we can send them an email and request big shampoo if we want it. The one time I needed to contact their customer service they were fabulous and I got a quick response. I'm happy with Popsugar.


I've had to contact a couple times and they were very helpful and friendly both times.  I'm also quite happy with PopSugar.

post #32 of 834

I got my shipping notice this am, nothing showing yet though. I guess they are moving shipping closer to the beginning of the month since they are sold out.

post #33 of 834
Quote:
Originally Posted by Shannon28 View Post

I got my shipping notice this am, nothing showing yet though. I guess they are moving shipping closer to the beginning of the month since they are sold out.

 

Really?! Lucky!! November hasn't even shown up on my account yet....

post #34 of 834
Quote:
Originally Posted by Kerryliz View Post

Really?! Lucky!! November hasn't even shown up on my account yet....
me neither :'(
post #35 of 834

I feel like they are now doing must haves for different things in each box instead of having one theme.

Quote:
Originally Posted by Moonittude View Post

I wonder if they are going to try to tie in this month's box with Thanksgiving in any way. Like, maybe they'll give us something for entertaining, or something for use in the kitchen?

post #36 of 834

Did anyone get the invite for must have luxe. I want to try it, but its $100 :( 

post #37 of 834
Quote:
Originally Posted by SubJunkie View Post

Did anyone get the invite for must have luxe. I want to try it, but its $100 :( 

Sure did.  There is NO way I can justify that purchase for myself.

post #38 of 834

I haven't. I can't justify it either but would love to see it.

 

Quote:
Originally Posted by casey anne View Post

Sure did.  There is NO way I can justify that purchase for myself.

post #39 of 834
Thread Starter 
Quote:
Originally Posted by SubJunkie View Post

Did anyone get the invite for must have luxe. I want to try it, but its $100 :( 

There's a thread for it over here http://www.makeuptalk.com/t/130415/popsugar-must-have-luxury-edition-box :)

post #40 of 834

I thought we didn't get charged till the 15th.  I just got charged today after purchasing the luxury box....didn't see that coming.

post #41 of 834
Quote:
Originally Posted by Christy327 View Post

I thought we didn't get charged till the 15th.  I just got charged today after purchasing the luxury box....didn't see that coming.


I think because the luxury box is a limited edition item, that the billing date is instant. They have to make sure that people are going to actually pay for them upfront or else they would end up with leftover boxes from peoples cards failing and things like that.

post #42 of 834

i think she means charged for the november box. i just got a charge on my account today as well.

post #43 of 834

im talking about the november box

post #44 of 834
Quote:
Originally Posted by Christy327 View Post

I thought we didn't get charged till the 15th.  I just got charged today after purchasing the luxury box....didn't see that coming.


I am pissed about it. Their FAQs said you can cancel by the 15th and then all of a sudden today I see they added in that they will bill on the 7th! I was trying to cancel November and buying the luxury box instead. I just tried to cancel and they won't let me. I emailed and hopefully they will let me cancel because I don't like that they changed things just like that.

post #45 of 834
I don't get paid until tomorrow so there was no money in my acct, I guess that means I might miss the November box frown.gif
post #46 of 834
Mine shipped today! The last box took 8 days to get here though....
post #47 of 834
email them and tell them your situation, the seem to provide good customer service from what everyone has been saying. since they changed the billing im sure they will understand and help fix the situation before you get an overdraft or something
post #48 of 834

Yayy my box has shipped toooo smilehappyyes.gif

post #49 of 834

Hm, my account still isn't showing the November box. I wonder if they are shipping out in shifts again this month?

post #50 of 834
Quote:
Originally Posted by hardcandi View Post

Yayy my box has shipped toooo smilehappyyes.gif


What is your shipping weight? Mine says 12.5 lbs and 16x16x16 size box. Hmmmm, maybe someone had their hand on the scale when they weighed it.

post #51 of 834
Quote:
Originally Posted by Loladevil View Post

I don't get paid until tomorrow so there was no money in my acct, I guess that means I might miss the November box frown.gif

 

They should send an (auto) email saying there was a problem with your payment and giving you the option to change it.  It also gives their email address to contact them if you want to discuss.  I'm sure they would be willing to re-bill you tomorrow or even Monday.

post #52 of 834

I haven't gotten the tracking yet but on my popsugar account it says it was shipped today and the tracking is still processing icon_rolleyes.gif i hope it does weigh 12.5 pounds!! it's probably a mini turkey jk. 

post #53 of 834

12.5 pounds? Umm, what could it be...better be lots of stuff, not whole JKRowling collection of Harry Potter books ........lols

post #54 of 834

Geez. 12.5 lbs? My post office lady is going to kill me if it weighs that much! lol.

I can't even imagine what could possibly weigh that much.

 

Mine is still processing. It says it shipped, but there's no tracking or anything.

post #55 of 834
Quote:
Originally Posted by JessP View Post

There's a thread for it over here http://www.makeuptalk.com/t/130415/popsugar-must-have-luxury-edition-box :)

Thanks :) 

post #56 of 834

Ok they sent me an email that there was a problem with billing there is definitely money in the account as of this morning, anyone know if/when they will retry?

post #57 of 834
Quote:
Originally Posted by AliMo View Post


I am pissed about it. Their FAQs said you can cancel by the 15th and then all of a sudden today I see they added in that they will bill on the 7th! I was trying to cancel November and buying the luxury box instead. I just tried to cancel and they won't let me. I emailed and hopefully they will let me cancel because I don't like that they changed things just like that.

 

WTF?! Honestly, I am SO annoyed with PopSugar.... they need to tell us before they change things like that!! Changing what the box was worth was one thing, but changing when they bill us without letting us know?? Don't get me wrong, I'm totally stoked to be getting boxes earlier, but that seems completely unfair to those of us that are broke and need to know when money is being taken from us!! PopSugar needs a lesson in Business Ethics...

 

Oy yuy yuy.... I need to stop getting so worked up over them... breeeaaaattthhheeeeeeeeee

 

Anyway.. got my shipping notice... yayyy!!!

post #58 of 834

Mine is showing shipped on 11/8/12 but I haven't received any tracking notice. My card was charged last month because I signed up for 3 months with that promo code that was going around.

 

I'm just hoping the regular Dec. box doesn't get shown up by the luxury box (which I missed out on).

post #59 of 834
Where are you able to check and see that it's shipped? Did they send you a shipping notification?
post #60 of 834

Says "processing"

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