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POPSUGAR Must Have - November 2012 - Page 25

post #721 of 834

They deliver via "smart post" which means FedEx delivers it to our local post office.  Then your post office delivers it to your mail box.  It should only be a day or two later from when FedEx delivers and arrival at your place.

post #722 of 834

Hi ladies!  So I got my November box and the Mor lip macaron was missing frown.gif  I e-mailed them and they let me know that they would send me one out and apologized for the inconveince.  Today I got a package from them with the lip gloss and extra goodies and a hand written note apologizing for their mistake!  I'm very pleased with PopSugar right now, though I wish they would stick to a billing schedule...twice now I've gotten "oops there seems to be a billing error with your account," e-mail...I hope I fixed it in time!

post #723 of 834
Quote:
Originally Posted by Lola Jean View Post

Hi ladies!  So I got my November box and the Mor lip macaron was missing frown.gif  I e-mailed them and they let me know that they would send me one out and apologized for the inconveince.  Today I got a package from them with the lip gloss and extra goodies and a hand written note apologizing for their mistake!  I'm very pleased with PopSugar right now, though I wish they would stick to a billing schedule...twice now I've gotten "oops there seems to be a billing error with your account," e-mail...I hope I fixed it in time!

That's really nice to hear!

What were your goodies?:)

post #724 of 834

Sweet! Just got my MOR Macaron in Peach Nectar & an extra goodie from the PSMH team (Molly)! I love when they include handwritten notes. <3

Warning: Spoiler! (Click to show)

700

post #725 of 834

Yay me too! And yes, ITA on the billing. They are really bad at keeping a regular billing date. Other than that, PS is pretty awesome.

Quote:
Originally Posted by Lola Jean View Post

Hi ladies!  So I got my November box and the Mor lip macaron was missing frown.gif  I e-mailed them and they let me know that they would send me one out and apologized for the inconveince.  Today I got a package from them with the lip gloss and extra goodies and a hand written note apologizing for their mistake!  I'm very pleased with PopSugar right now, though I wish they would stick to a billing schedule...twice now I've gotten "oops there seems to be a billing error with your account," e-mail...I hope I fixed it in time!

post #726 of 834
Quote:
Originally Posted by LisaLeah View Post

That's really nice to hear!

What were your goodies?:)

I got the MOR Lip Macaron in Peach Nectar, a box of RGB nail polish in the color Doll and a pack of Kitsch hair ties (These are my new obsession!)!  Very nice of PS, wasn't expecting this at all!

post #727 of 834
Quote:
Originally Posted by Marshie View Post

Yay me too! And yes, ITA on the billing. They are really bad at keeping a regular billing date. Other than that, PS is pretty awesome.

Yea, I've learned that I should probally just write out $35 before the beginning of the new month so that I won't continue to run into this issue... The FAQ says they will bill by the 7th, so I thought I had till then to have the money in my account...I fixed the issue yesterday, so hopefully I still get my December box!

post #728 of 834

I can't believe i'm still waiting for my stylemint box which i ordered November 21st.  I called them to complain and they said somebody had cancelled my order. So they had to reorder it 

:(

post #729 of 834

o_o What? Did they say who?

Quote:
Originally Posted by Christy327 View Post

I can't believe i'm still waiting for my stylemint box which i ordered November 21st.  I called them to complain and they said somebody had cancelled my order. So they had to reorder it 

:(

post #730 of 834

Oh don't worry, I fixed my CC yesterday as well and mine processed for DEC. :D But if you are worried, I would call. I think you'll be okay though.

Quote:
Originally Posted by Lola Jean View Post

Yea, I've learned that I should probally just write out $35 before the beginning of the new month so that I won't continue to run into this issue... The FAQ says they will bill by the 7th, so I thought I had till then to have the money in my account...I fixed the issue yesterday, so hopefully I still get my December box!

post #731 of 834

No they don't know what happened and now i have to wait extra.

post #732 of 834
Quote:
Originally Posted by Christy327 View Post

I can't believe i'm still waiting for my stylemint box which i ordered November 21st.  I called them to complain and they said somebody had cancelled my order. So they had to reorder it 

:(

Well that wasn't very nice of whoever did that...at least they fixed the issue though, sucks you have to wait even longer though :(

post #733 of 834
Quote:
Originally Posted by Dalisay View Post

FedEx probably dropped it off at your post office. I know that's what usually happens when mine says delivered.

 

 

Actually I made a mistake when I said FedEx.   My tracking states that it was delivered to my local post office on December 2nd and then after "At U.S. Postal Service facility" "Out for Delivery" "In Transit" it says " Dec 3, 2012 10:10 PM Delivered RALEIGH, NC"  So it is USPS who claimed they delivered my package at 10:10pm not FedEx.  I'm pretty certain they aren't out working at 10 at night.

 
post #734 of 834

Agreed now i just have to wait and see... :)

post #735 of 834
Quote:
Originally Posted by Marshie View Post

Sweet! Just got my MOR Macaron in Peach Nectar & an extra goodie from the PSMH team (Molly)! I love when they include handwritten notes. <3

Warning: Spoiler! (Click to show)

700

 

I got my replacement and some goodies too! I thought the handwritten not was so sweet! Mine was from Molly too! :) My goodies were yes to cucumbers towlettes and a ilia lipstick in the coor IN MY ROOM.

post #736 of 834
If anyone isn't using their style mint voucher- I have an awesome trade list. Pm me and I'll respond with my list.

Thanks!!

Shauna
post #737 of 834

I just went to Joann's and DIY fixed my bracelet. There was only one thing I could find that works and I think its the same findings that others used. It looks really good in person with the fix and I kinda like it more than the front like someone else mentioned. For people still trying to fix it, its the Blue Moon Brand and it is a 3 pk of metal clasps. Also it has 3 jump rings on it, so you can just take off or add on more if you need it for length. They are soldered shut but can be undone easily with some pliers.

post #738 of 834

i sitll havent recieved my replacements. When i contact them they do not respond. I feel very left out right now lol

post #739 of 834
I'd love to get another StyleMint credit if anyone is looking to trade/sell theirs. I have a large trade list as well as gift cards and gift codes that I'd be willing to offer for it. Just PM me if interested.

Also if anyone was able to argue to get their Popup pantry credits they currently have a promo for 51% of your order using the code 51OFF. You should be able to get 2 meals free!

Previously I'd posted that I had complained on PopUp Pantrys Facebook wall and they emailed saying that they would honor the coupon and credit my account. Both my mother and I received boxes that month so I wrote back thanking them and making sure that my mother would receive her full credit also. The email that I received back was from a completely different person than who I'd been speaking to and they stated "Since the PopSugar code has expired, we are giving a $20 account credit to anyone who was trying to use it. " What the heck?!? The email theyd sent right before that had assured me that they would of course honor the code since they'd stated it was good through the end of the year!! This is infuriating! It shouldn't be so difficult to get then to honor this code. At this point for me I don't even care about the meals. But I'm going to continue fighting this because this whole situation is wrong. They need to be forced to do the right thing!
post #740 of 834
Quote:
Originally Posted by javagirl87 View Post

I won't be using mine either if anyone wants to trade for the code. I don't trust these sites, i've heard they've had awful reviews.

I love to get some more StyleMint codes. I sent you a message of my trade list. I also have movie tickets and several gift cards and gift code from various stores available as well.
post #741 of 834
I didn't know much about this box, but I went to look at the "him" lux box info and was intrigued so spent some time watching unboxing videos and reading through the threads...I hear they are sold out through Dec, which is fine but I was thinking of getting this sub and cancelling some of my other ones. Yay!
post #742 of 834
I was told m
Quote:
Originally Posted by Christy327 View Post

I can't believe i'm still waiting for my stylemint box which i ordered November 21st.  I called them to complain and they said somebody had cancelled my order. So they had to reorder it 
frown.gif
I was told mine shipped on 11/28 after I ordered on 11/21. Valle yesterday and they told me it went out yesterday 12/7. I am NOT a happy camper. I called and complained. They have me $3 off my next purchase (which I won't be doing) I did get my jewlmint order on time tho. Love it smile.gif
post #743 of 834
Quote:
Originally Posted by wldflowur13 View Post

I'd love to get another StyleMint credit if anyone is looking to trade/sell theirs. I have a large trade list as well as gift cards and gift codes that I'd be willing to offer for it. Just PM me if interested.
Also if anyone was able to argue to get their Popup pantry credits they currently have a promo for 51% of your order using the code 51OFF. You should be able to get 2 meals free!
Previously I'd posted that I had complained on PopUp Pantrys Facebook wall and they emailed saying that they would honor the coupon and credit my account. Both my mother and I received boxes that month so I wrote back thanking them and making sure that my mother would receive her full credit also. The email that I received back was from a completely different person than who I'd been speaking to and they stated "Since the PopSugar code has expired, we are giving a $20 account credit to anyone who was trying to use it. " What the heck?!? The email theyd sent right before that had assured me that they would of course honor the code since they'd stated it was good through the end of the year!! This is infuriating! It shouldn't be so difficult to get then to honor this code. At this point for me I don't even care about the meals. But I'm going to continue fighting this because this whole situation is wrong. They need to be forced to do the right thing!

Ugh. I would keep fighting too because I would feel unsettled. I feel for you. Same way I felt about Intimint.
post #744 of 834
Quote:
Originally Posted by wldflowur13 View Post

I'd love to get another StyleMint credit if anyone is looking to trade/sell theirs. I have a large trade list as well as gift cards and gift codes that I'd be willing to offer for it. Just PM me if interested.
Also if anyone was able to argue to get their Popup pantry credits they currently have a promo for 51% of your order using the code 51OFF. You should be able to get 2 meals free!
Previously I'd posted that I had complained on PopUp Pantrys Facebook wall and they emailed saying that they would honor the coupon and credit my account. Both my mother and I received boxes that month so I wrote back thanking them and making sure that my mother would receive her full credit also. The email that I received back was from a completely different person than who I'd been speaking to and they stated "Since the PopSugar code has expired, we are giving a $20 account credit to anyone who was trying to use it. " What the heck?!? The email theyd sent right before that had assured me that they would of course honor the code since they'd stated it was good through the end of the year!! This is infuriating! It shouldn't be so difficult to get then to honor this code. At this point for me I don't even care about the meals. But I'm going to continue fighting this because this whole situation is wrong. They need to be forced to do the right thing!

 

It's not that I gave up fighting but I contacted Pop Up Pantry customer service numerous times and each time the only thing they have offered me was the 20 dollar credit.  I told them I can't support them as a company if this is the way they will handle customers.  After that I just contacted PopSugar and let them know what is going on at Pop Up Pantry and they offered to send me a box of goodies since Pop Up Pantry isn't honoring the promotion anymore.  I'm over it.  I plan to blog about my experience and post my blog link on subscriptionboxes.com as well as a few other places so others will know how this company handles business.

post #745 of 834
Quote:
Originally Posted by StuffedMailbox View Post

 

It's not that I gave up fighting but I contacted Pop Up Pantry customer service numerous times and each time the only thing they have offered me was the 20 dollar credit.  I told them I can't support them as a company if this is the way they will handle customers.  After that I just contacted PopSugar and let them know what is going on at Pop Up Pantry and they offered to send me a box of goodies since Pop Up Pantry isn't honoring the promotion anymore.  I'm over it.  I plan to blog about my experience and post my blog link on subscriptionboxes.com as well as a few other places so others will know how this company handles business.

I just sent this email to PUP:

 

 

Quote:
I have this email from last month explicitly stating that the code does *not* expire, but now I'm hearing from fellow POPSUGAR subscribers that they have been told that it *does* expire -- and based on what I'm hearing, it actually expired before I even sent in this inquiry.  I hadn't bothered ordering since I sent this email because I had a nasty cold for three weeks and couldn't taste anything (I couldn't even smell *Vick's Vaporub*), so trying new food was pointless, and then I started hearing all about how now PopSugar subscribers are being told that it *did* expire, so now I want to make sure I have the correct information even though I thought I had everything addressed a month ago aside from my ordering/timing problems.  Which is the case?  Is it still valid or did it expire?  If the latter, why was I told it does not? 

 

I sent this with the entire rest of the email chain where I was told this little tidbit in response to an email I sent with the sole purpose of finding out whether the code was expired (the "this email from last month" portion of the above):

 

 

Quote:
If you would prefer to redeem the code at a later date to ensure that the system is running properly and to avoid this temporary charge, you are welcome to do so as this code does not expire (although the menus certainly will!).

 

If they respond with a new tune as I expect they will, I will definitely be sending the whole shebang to PopSugar letting them know (or reminding them, since *they should know this already*) that any card offers really, *really* need to have an expiration date if they want to avoid pissed-off subscribers.

post #746 of 834

I just got mine yesterday 700

it's ok not big on floral...the shirts are soft.

post #747 of 834
If you still have codes, I noticed that Stylemint and Jewelmint both have mystery boxes for sale again.
post #748 of 834
Quote:
Originally Posted by CAPSLOCK View Post

If you still have codes, I noticed that Stylemint and Jewelmint both have mystery boxes for sale again.


I ordered the Jewelmint mystery box that they had up earlier and I just received it yesterday. I was pretty happy with the items and I will try to get some pictures posted later. I received three bracelets and a pair of earrings.

post #749 of 834

Exactly 7 days ago I used my jewelmint credit and purchased a bracelet and a pair of earrings.  I waited almost a week and emailed customer service because my status was still "processing".  Finally I received an email stating that my order shipped.  How long was the shipping for others who have ordered jewelmint and received their products?

post #750 of 834
I just tried the Yogalosophy DVD and loved it!!! I definitely felt the burn but loved the relaxing yoga poses between more difficult moves. And I thought her mantra was great... "I have a great ass. I have a great ass." LOL!
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