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PopSugar Must Have Luxury Edition Box - Page 23

post #661 of 912

My Box is here!  My box is here!  Now I can feel like part of civilization again.  I kept trolling around this thread skimming through it but not really reading so I wouldn't be spoiled.   Now I'm off to open my box (so much for waiting until Christmas), take pictures and then I can come back and read this thread in it's entirety.  Oh happy day!!!

post #662 of 912
Warning: Spoiler! (Click to show)

 

 

700

 

:( my chocolate was covered in soap as well. Boo!!! Hopefully they can fix this for me.

Just got mine, and half already just went in the garbage lol.

post #663 of 912

Got my box pretty happy except

 

Warning: Spoiler! (Click to show)

Hate the lotion scent which is Rosemary and my jewel bag looks like someone forgot to polish the stones and they are all glued on crappy

luxurybox13

post #664 of 912
Quote:
Originally Posted by classybroad View Post

Got my box pretty happy except

 

Warning: Spoiler! (Click to show)

Hate the lotion scent which is Rosemary and my jewel bag looks like someone forgot to polish the stones and they are all glued on crappy

luxurybox13

Oh my goodness, I can't believe one of the stones isn't even in the little hole! I would definitely e-mail them about this, not luxurious at all.

post #665 of 912
Quote:
Originally Posted by pharmatwizz View Post

Warning: Spoiler! (Click to show)

 

 

700

 

:( my chocolate was covered in soap as well. Boo!!! Hopefully they can fix this for me.

Just got mine, and half already just went in the garbage lol.

Mine too. Boo hoo. The only thing not covered in soap was the nail polish and the lotion. It got into everything and caused a gooey mess :(

post #666 of 912
Sorry girls.. That's awful :-(. On the bright side popsugar has awesome customer service and I'm sure they'll make it up to you.
post #667 of 912

I got the rosemary one too and I hate the smell. I'll take my bath and body works lotion over this anytime.

 

Quote:
Originally Posted by classybroad View Post

Got my box pretty happy except

 

Warning: Spoiler! (Click to show)

Hate the lotion scent which is Rosemary and my jewel bag looks like someone forgot to polish the stones and they are all glued on crappy

luxurybox13

post #668 of 912

Just received my box and unfortunately I'm extremely unhappy with it.   

Warning: Spoiler! (Click to show)

 

I like the deborah lippmann lip & nail duet (midnight confessions), but I already have an almost identical Essie nail shade. The only thing I really like is the Tocca candle (guava & red currants).

The cuff is okay, but nothing special at all.

The soap (olive lavande) smells HORRIBLE.  I thought the moisturizer (french lavender) would smell pretty, but it smells very similar to the soap.  Also, the soap is open and leaking out into the chocolates!

Saving the worst for last, is the clutch.  I got the awful one with the stones, one of which is missing!

 

 

I'm actually not a negative person despite this post!  I just feel silly and guilty for spending that money on stuff I will throw away.  Is there any way to return the box?  I've subscribed to the regular must have boxes since August.  I have been happier with some than others, but most have had at least one of two things I love.  I think I'm going to cancel my subscription after this one. 

post #669 of 912
post #670 of 912
Quote:
Originally Posted by prachisrk View Post

I got the rosemary one too and I hate the smell. I'll take my bath and body works lotion over this anytime.

 

 

 

Same here. I didn't like the smell of the lotion or handsoap. Or even the soap in the regular popsugar box. Yuck

post #671 of 912

Seems many people got broken soap or damaged clutches not very luxurious.

post #672 of 912

Well they sent glass in the middle of winter using the slowest transport possible giving it plenty of time to get so cold and brittle that it will shatter. Not thinking it through for all of their customers to be sure

post #673 of 912

I am disappointed in this box. For $100, I don't know it, it just did not thrill me for what I paid. I liked the December box and even though it was not holiday related I could definitely use what came in it. My problem with this sub is the shipping. It is horrible. The transit time and amount of times the package is handled is a recipe for damage. I really wish Pop Sugar would address this. I know they are looking for the lowest cost, but I think they could use priority mail. It would be faster and probably around the same cost and a lot less hassle. I don''t think I would do another luxury box for $100.  Maybe $50. It was over priced for what I received. I have no idea what I am going to do with the mailbox purse.....sadno.gif
 

post #674 of 912
Quote:
Originally Posted by ldoctor View Post

I am disappointed in this box. For $100, I don't know it, it just did not thrill me for what I paid. I liked the December box and even though it was not holiday related I could definitely use what came in it. My problem with this sub is the shipping. It is horrible. The transit time and amount of times the package is handled is a recipe for damage. I really wish Pop Sugar would address this. I know they are looking for the lowest cost, but I think they could use priority mail. It would be faster and probably around the same cost and a lot less hassle. I don''t think I would do another luxury box for $100.  Maybe $50. It was over priced for what I received. I have no idea what I am going to do with the mailbox purse.....sadno.gif
 


Ebay?

post #675 of 912
post #676 of 912

When you compare this to two LBBs (BC it's the same price,) especially with some of the nice stuff LBB has been having lately...just not that great a deal.

 

I know that all the LBB brands aren't "luxury," but at least you get an exchange credit for damaged items, and even if you didn't trade around that much you could still get 7-8 items you really liked across two bags. If you trade, you can get 7 to 8 in one bag.

 

 

Warning: Spoiler! (Click to show)

Also, It is not "luxurious" to have to contact customer service because the bracelet is messed up, the clutch is damaged, and the soap is leaking. And the customer who gets a luxury box shouldn't have to be cleaning up (or fixing) the items in the box to make them useable.

 
This is a pretty bad decision on their part--having so many boxes. I'm guessing that they weren't able to handle two luxury boxes and their regular box in the same month, and got overwhelmed. It's too bad, and I hope that my January box is a bit better than these. 

I will say that I do feel sorry for the PS employees who are dealing with all of this drama around the holidays. I'm sure it's not the fault of anyone in customer service that they tried to do too many boxes at the same time, but all of those people are getting the complaints and having to be on the front lines. So if you're reading this, Merry Christmas and Happy Holidays, customer service reps!!!

post #677 of 912
Quote:
Originally Posted by nicepenguins View Post

When you compare this to two LBBs (BC it's the same price,) especially with some of the nice stuff LBB has been having lately...just not that great a deal.

 

I know that all the LBB brands aren't "luxury," but at least you get an exchange credit for damaged items, and even if you didn't trade around that much you could still get 7-8 items you really liked across two bags. If you trade, you can get 7 to 8 in one bag.

 

 

Warning: Spoiler! (Click to show)

Also, It is not "luxurious" to have to contact customer service because the bracelet is messed up, the clutch is damaged, and the soap is leaking. And the customer who gets a luxury box shouldn't have to be cleaning up (or fixing) the items in the box to make them useable.

 
This is a pretty bad decision on their part--having so many boxes. I'm guessing that they weren't able to handle two luxury boxes and their regular box in the same month, and got overwhelmed. It's too bad, and I hope that my January box is a bit better than these. 

I will say that I do feel sorry for the PS employees who are dealing with all of this drama around the holidays. I'm sure it's not the fault of anyone in customer service that they tried to do too many boxes at the same time, but all of those people are getting the complaints and having to be on the front lines. So if you're reading this, Merry Christmas and Happy Holidays, customer service reps!!!

I agree!  I feel so sorry for them

post #678 of 912

Has anyone with complaints/disappointments emailed CS and gotten anything back? If so what did they say?

post #679 of 912

So my box is estimated to arrived AFTER the holidays. (the 26th/27th) I know a few of you are in a similar situation. 

Didn't PopSugar guarantee the luxury box will arrive BEFORE the holidays?

 

Is it worth bringing this up to CS or was it not a "real" guarantee?

I was hoping to re-gift a few of the contents of the box, but now it will be too late.

 

What do you think?

post #680 of 912
I am so glad that I am not the only one disappointed in this box. I was expecting a box at least as nice as the one a couple months back that had the scarf in it. My theory is that once people saw what came in that box they subscribed which no doubt was what pop sugar wanted. Then the next two monthly boxes were just so so. But people were holding on to the hope of a knock it out of the park luxury box so they charged us all $100 and sent us something hardly worthy of a so called luxury box. Am I bitter... YES! The candle was the only thing that I liked. The lipstick and Polish was OK just not my color. The mesh silver bag thing and the bent up cuff are a joke. Hand soap and lotion..woopie. I really was hoping for something far nicer when it came to this box. I will never buy a "luxury" box again. I will stick to the $35 ones.
post #681 of 912

I'm pretty miffed. I received the silver envelope clutch and now have to buy the strap that is $29+. I would purchase the strap in order to make the clutch usable but StyleMint doesn't even sell them anymore. I'm trying to find the straps online but I can't seem to find anything. Is anyone else having this problem? Or, does anyone have a solution?

post #682 of 912
Quote:
Originally Posted by loodachrisxp View Post

I'm pretty miffed. I received the silver envelope clutch and now have to buy the strap that is $29+. I would purchase the strap in order to make the clutch usable but StyleMint doesn't even sell them anymore. I'm trying to find the straps online but I can't seem to find anything. Is anyone else having this problem? Or, does anyone have a solution?
I found a strap for $6 on ebay. Look under sewing supplies smile.gif
post #683 of 912

The bag is not worth paying to get a strap for it in my opinion. Does not look like a luxury item at all. I do not like mine and I am not sure what I am going to do with it!

post #684 of 912
Quote:
Originally Posted by loodachrisxp View Post

I'm pretty miffed. I received the silver envelope clutch and now have to buy the strap that is $29+. I would purchase the strap in order to make the clutch usable but StyleMint doesn't even sell them anymore. I'm trying to find the straps online but I can't seem to find anything. Is anyone else having this problem? Or, does anyone have a solution?

 

if you live in the Los Angeles area the Jewelmint sample sale is going on near the Bev Center.  they are selling those envelope clutches for $3 bc no one wants them.  but on the plus side, they have a lot of clutches for 3-5 dollars that DO come with the coordinating strap.  thats how i got one for mine.  other than that, i agree that ebay is the way to go!  you can def find a strap with a hook.

post #685 of 912
post #686 of 912

I sent them an e-mail about both mine and my husbands boxes. He received his yesterday and it was missing an item! What the heck?!

 

I just put up all of the stuff from the box and realized the only thing I might use is the nail polish. icon_neutral.gif Everything else was either stinky or broken.
 

post #687 of 912

They told me they couldn't do anything but would love feedback so I sent them this thread. Hopefully they read it and listen.

Quote:
Originally Posted by pugslypoodle View Post

Has anyone with complaints/disappointments emailed CS and gotten anything back? If so what did they say?

post #688 of 912

Yess...I wish they wouldn't send scented things because I am personally very picky about scents

 

Quote:
Originally Posted by AshJs3 View Post

I sent them an e-mail about both mine and my husbands boxes. He received his yesterday and it was missing an item! What the heck?!

 

I just put up all of the stuff from the box and realized the only thing I might use is the nail polish. icon_neutral.gif Everything else was either stinky or broken.
 

post #689 of 912

I just opened up my box. It arrived Friday after I had already left town and was waiting for me along with my Goodies box when I got home (roomies brought them inside). I must say, the only thing truly luxurious about the box was the packaging. I want to keep the actual box to store stuff in if I can dispose of that awful shredded paper without my cats getting into it. Anyway here's what I got:

 

 

Warning: Spoiler! (Click to show)

~The water bottle looking Jewelmint clutch - the way the clutch opened up fascinated me. The clutch is just barely big enough to fit my phone inside. I have a smartphone that's on the smaller side so I can't imagine a big phone fitting. Looks like the mesh will break easily if it gets snagged on something. I have no need for this so I'm at a loss of what to do with it.

~ I got the 9 different flavors of chocolate - Most of the flavors sound really gross to eat. I'm sharing them with my roommate and we'll bond over tasting them. I can't eat the bacon one because pork makes me sick.
~ Deborah Lippmann Lip & Nail Duet in Love Notes - The lipstick is Let's Do It and the nail polish is My Old Flame (way to remind me of how single I am Popsugar!). I think I might use these colors. The lipstick might be a tad too dark for me, but then nail polish is pretty. Can it live up to the test of lasting more than a day on my fingers?
~ French hand soap in "Fig de Provence" - I don't want to open it because I might use it as a gift. So I can't smell it. It thankfully arrived unbroken though.
~ Epicuren moisturizer in Tahition Vanilla - I like vanilla scents and it's dry winter. This one will actually get used.
~ Tocca candle in Havana - I'm not sure how I feel about the scent. It's a nice scent but it's way to strong just in the package. I don't use candles too often anymore so I don't know if this will get used or not. I wish we had gotten one of those candles with the wooden wick. Now that would've been a little more exciting if we had to have a candle.

 

 

Overall I'm rather disappointed in the box. I was hoping to be more excited once I actually opened it up and saw (and smelled) my items. At least I'll get use of 3 of these things. I know it's a women's box and pampering ourselves should be luxurious. But maybe a nice face mask, spa socks, warm items (gloves, scarves, throws) would've been more useful and easy to use. Scented items are very hard to give out because everyone's nose is different. And unfortunately these items were strongly scented. And the Jewelmint clutches? None of them were "luxurious."

post #690 of 912
Quote:
Originally Posted by SammieHammie View Post

I just opened up my box. It arrived Friday after I had already left town and was waiting for me along with my Goodies box when I got home (roomies brought them inside). I must say, the only thing truly luxurious about the box was the packaging. I want to keep the actual box to store stuff in if I can dispose of that awful shredded paper without my cats getting into it. Anyway here's what I got:

 

 

Warning: Spoiler! (Click to show)

~The water bottle looking Jewelmint clutch - the way the clutch opened up fascinated me. The clutch is just barely big enough to fit my phone inside. I have a smartphone that's on the smaller side so I can't imagine a big phone fitting. Looks like the mesh will break easily if it gets snagged on something. I have no need for this so I'm at a loss of what to do with it.

~ I got the 9 different flavors of chocolate - Most of the flavors sound really gross to eat. I'm sharing them with my roommate and we'll bond over tasting them. I can't eat the bacon one because pork makes me sick.
~ Deborah Lippmann Lip & Nail Duet in Love Notes - The lipstick is Let's Do It and the nail polish is My Old Flame (way to remind me of how single I am Popsugar!). I think I might use these colors. The lipstick might be a tad too dark for me, but then nail polish is pretty. Can it live up to the test of lasting more than a day on my fingers?
~ French hand soap in "Fig de Provence" - I don't want to open it because I might use it as a gift. So I can't smell it. It thankfully arrived unbroken though.
~ Epicuren moisturizer in Tahition Vanilla - I like vanilla scents and it's dry winter. This one will actually get used.
~ Tocca candle in Havana - I'm not sure how I feel about the scent. It's a nice scent but it's way to strong just in the package. I don't use candles too often anymore so I don't know if this will get used or not. I wish we had gotten one of those candles with the wooden wick. Now that would've been a little more exciting if we had to have a candle.

 

 

Overall I'm rather disappointed in the box. I was hoping to be more excited once I actually opened it up and saw (and smelled) my items. At least I'll get use of 3 of these things. I know it's a women's box and pampering ourselves should be luxurious. But maybe a nice face mask, spa socks, warm items (gloves, scarves, throws) would've been more useful and easy to use. Scented items are very hard to give out because everyone's nose is different. And unfortunately these items were strongly scented. And the Jewelmint clutches? None of them were "luxurious."

 

Warning: Spoiler! (Click to show)

Ah, I just love your idea of one of those woodwick candles! Maybe not quite as pricey (though they could have included a big one) but the nice crackling of the wood would have made it a lot cozier/more appropriate for winter!

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