or Connect
MakeupTalk.com › Groups › Subscription & Sampling Programs › Discussions › Glossybox December 2012

Glossybox December 2012 - Page 11

post #301 of 954
Quote:
Originally Posted by beautymadn3ss View Post

Yay for puppies!!!!! I love doggies :3 if you do get one...would you post pictures? Puppies make me squeak <3 Sorry I turn into a 4 year old when it comes to doggies and puppies :D

 

 

Also my gift sub from glossybox says I'll get it between the 18th and 19th...but there's nothing on my actual box

welp, I get some flack sometimes for posting random fun things when they aren't directly related to makeup, but i'll put a lipstick in the picture so it counts;)

I already know generally what I am going to get, but will have to wait til later in 2013 to see what my options are.

 

 

Puppy :) AKA DON'T CLICK IF YOU ONLY WANT TO SEE MAKEUP. (Click to show)

 

700

 

I really want three eventually, but first, a orangie-brown one like in the middle. 

one puppy at a time says boyfriend.

 

 

post #302 of 954

Sounds like an awesome box!
 

post #303 of 954
Quote:
Originally Posted by gypsiemagic View Post

welp, I get some flack sometimes for posting random fun things when they aren't directly related to makeup, but i'll put a lipstick in the picture so it counts;)

I already know generally what I am going to get, but will have to wait til later in 2013 to see what my options are.

 

 

Puppy :) AKA DON'T CLICK IF YOU ONLY WANT TO SEE MAKEUP. (Click to show)

 

700

 

I really want three eventually, but first, a orangie-brown one like in the middle. 

one puppy at a time says boyfriend.

 

 

those are so cute!  i was supposed to get a puppy this month but at the last minute i decided it wouldn't be responsible since i'll be starting a job with long and unpredictable hours :(

post #304 of 954
Omg- those are adorable. One of my girlfriends has 2 and she totes them everywhere with her. You should see their wardrobe- totally better than mine...lol!
post #305 of 954

My box was in NJ yesterday so it will be at least another week for me.  Looks like an amazing box though!

post #306 of 954

So cute!!! and I would so want all of them!! Super cute, I have a huge list of doggies I want :) I have a beagle and I haven't seen my baby in a bit over 2 months :'( I miss him so much!!

 

On the glossybox subject, my gift one is in NJ too, so another week or so for me too :(

And on the one with 40% off code, there's no info at all :S

post #307 of 954

no shipping info for me on either of my two boxes :( I'm guessing that means I won't get them till Jan. ? Should have known

better than to order one as a gift icon_sad.gif

post #308 of 954
Quote:
Originally Posted by gypsiemagic View Post

welp, I get some flack sometimes for posting random fun things when they aren't directly related to makeup, but i'll put a lipstick in the picture so it counts;)

I already know generally what I am going to get, but will have to wait til later in 2013 to see what my options are.

 

 

Puppy :) AKA DON'T CLICK IF YOU ONLY WANT TO SEE MAKEUP. (Click to show)

 

700

 

I really want three eventually, but first, a orangie-brown one like in the middle. 

one puppy at a time says boyfriend.

 

 

 

I don't see any lipstick... 

wink.gif

post #309 of 954

I can't find the post now, but someone somewhere was wondering hoe to redeem Glossydots.  Here you go, whoever you were:  To redeem Glossydots, click on the "My Glossydots" link on the left hand of the screen after you log in.  Then there should be a box in the middle-ish of the screen that says, "You have 1200 [or however many you have] Glossydots in your account."  Then there should be subscription/price/amount needed columns, a checkbox under the word "Apply," and a pink "Apply" button.  Check the box, click the button, and cross your fingers.

post #310 of 954
Quote:
Originally Posted by lilsxkitten View Post

Nothing is showing up on the 40% off box, but for the normal sub I have tracking stating the box left New Jersey and should be here12/20 or 12/21

Yeah me neither :\ The gift sub I ordered for my sister has a tracking, but not the regular... I went ahead and canceled because bleh do not want to be charged $21. It's okay if I don't have it (though I will be very exasperated at having to communicate with CS) but as long as a present for her is there...

post #311 of 954

Is there a discount/promo code for GB anywhere?

I thought I saw one floating around here but can't seem to find the post.

 

Thanks!

post #312 of 954

I can't decide if I am going to like this box or not....I guess I'll find out when it gets here :)

 

Either way, I am canceling my sub when my 3 month sub is up next month...I had forgotten that I got a 3 m onth and was going to cancel already, but I still have one more month...sigh.

post #313 of 954

btw, if anyone is in the NYC area, you should go to the Refinery29 Tinseltown shopping event. GlossyBox is there. 

I picked up the Refinery/GB holiday box for $39 (it's $45 online)

and with any purchase of a box, they let you pick out THREE additional products for free.

 

I got a Skin &Co Night Tuber Serum- 1.01 oz (full size)

Carols Daughter Monoi  Repairing Hair Mask -4 oz (a little more than half of a full size)

And a Cult Nails polish in My Kind of Kool Aid (full size) it's a gorgeous lavender grey.

 

There were a bunch of other products there as well, like Oscar Blandi Pronto texture and volume spray (travel size)

a fairly decent size bottle of Denise Richards Volumizing hair cream from the new hair care line she developed with Christophe

and some Issey Miyake perfume samples.

 

It's a great deal...and if you are in the area you should stop by.

Plus there is a bunch of other great shopping going on there.

 

Now on a more important note, I spoke with GB people at the event.

They were not only totally aware of the CS issues but incredibly apologetic.

They were seriously hurt by Sandy. Both their office and the warehouse.

In my opinion, they are still recovering from the damage and are trying to play catch up quickly.

 

They have added more resources to answer emails and said that is still the best way to reach them.

So if anyone is having CS issues, keep on emailing them. 

They assured me things will be handled in a much quicker and professional manner going forward.

post #314 of 954
Quote:
Originally Posted by yousoldtheworld View Post

I can't decide if I am going to like this box or not....I guess I'll find out when it gets here :)

 

Either way, I am canceling my sub when my 3 month sub is up next month...I had forgotten that I got a 3 m onth and was going to cancel already, but I still have one more month...sigh.

I saw the GB people today at a Refinery 29 event, they told me January's box was going to be kick ass!

post #315 of 954
You just got me soooooo excited for January- What am I going to do for the next month... Drive myself crazy..lol
post #316 of 954

I love GB and can't wait to get December and January's! With all the depressing news lately it seems silly, but the thought of getting my GB is pulling me through. A little sunshine in the darkness.
 

post #317 of 954
Quote:
Originally Posted by LisaLeah View Post

Now on a more important note, I spoke with GB people at the event.

They were not only totally aware of the CS issues but incredibly apologetic.

They were seriously hurt by Sandy. Both their office and the warehouse.

In my opinion, they are still recovering from the damage and are trying to play catch up quickly.

 

They have added more resources to answer emails and said that is still the best way to reach them.

So if anyone is having CS issues, keep on emailing them. 

They assured me things will be handled in a much quicker and professional manner going forward.

 

They can't use Sandy as an excuse when other subscription services based in New York have been able to get their products out. Let's face it, Glossybox has had shipping issues since June and customer service issues since May when it launched. Professional? Hardly. Now when blocking people from their FB wall for posting ONE thing and calling it "spam".

post #318 of 954
Quote:
Originally Posted by LisaLeah View Post

Quote:
Originally Posted by yousoldtheworld View Post

I can't decide if I am going to like this box or not....I guess I'll find out when it gets here :)

 

Either way, I am canceling my sub when my 3 month sub is up next month...I had forgotten that I got a 3 m onth and was going to cancel already, but I still have one more month...sigh.

I saw the GB people today at a Refinery 29 event, they told me January's box was going to be kick ass!

I'll admit that before reading some of the most recent CS issues, I was excited to see what was in the man repeller box, so I am not TOO upset about getting one more box, it just bothers me knowing I'm supporting them after treating customers poorly. I've always liked the products, but their service issues have gotten to be too much for me lately. I just feel like it's not only that it's hard to get through to them, it's also that some people have been treated downright RUDELY.

 

I'm going to try to evaluate my last two boxes fairly, though! Who knows, maybe they'll turn things around. And I really like the man repeller's blog, so I'm still excited to see what she curates.

post #319 of 954

As much as I dislike GB's customer service I DO think the products they send out - when it doesn't arrive damaged - are really good. If they can get their shipping and customer service together then they'd be a stellar company but shipping and customer service played a key role in my dislike of Glossybox. For me if they ever got their stuff together I still wouldn't go back after being called a spammer by their CS person.

post #320 of 954
Quote:
Originally Posted by zadidoll View Post

 

They can't use Sandy as an excuse when other subscription services based in New York have been able to get their products out. Let's face it, Glossybox has had shipping issues since June and customer service issues since May when it launched. Professional? Hardly. Now when blocking people from their FB wall for posting ONE thing and calling it "spam".


I agree. That's such a child-like gesture ti block somebody by making a comment on their FB wall. Instead of dealing with it professionally, that's a real turn off on their part.

post #321 of 954
I'm giving glossybox the benefit of the doubt. I've had a couple small issues- they sent my gift subscription to my PO box instead of the shipping address and I once got a damaged product. They have always responded and done the right thing- sent out another box to the right addresss and they sent me out a new product. On 2 separate occasions, they've done the right thing. They may not be the quickest to respond 4-5 days but they have not ever been a disappointment. Being a business owner, I'm easy on forgiving if they do the right thing in the long run. I love their products and I appreciate their philosophy- I just think they need to hire more people in their CS department and respond in a quicker fashion.

I'm in for the long run... :-). Now someone show us some December pictures will yah :-)
post #322 of 954

Just logged into my account and retrieved my tracking.  Put it in Newgistics and USPS and "electronic shipping information" was received on 12/11/12 and it shows South Kearney NJ.  Hopefully this box gets to me unlike my December Ipsy bag.

post #323 of 954
Quote:
Originally Posted by LisaLeah View Post

btw, if anyone is in the NYC area, you should go to the Refinery29 Tinseltown shopping event. GlossyBox is there. 
I picked up the Refinery/GB holiday box for $39 (it's $45 online)
and with any purchase of a box, they let you pick out THREE additional products for free.

I got a Skin &Co Night Tuber Serum- 1.01 oz (full size)
Carols Daughter Monoi  Repairing Hair Mask -4 oz (a little more than half of a full size)
And a Cult Nails polish in My Kind of Kool Aid (full size) it's a gorgeous lavender grey.

There were a bunch of other products there as well, like Oscar Blandi Pronto texture and volume spray (travel size)
a fairly decent size bottle of Denise Richards Volumizing hair cream from the new hair care line she developed with Christophe
and some Issey Miyake perfume samples.

It's a great deal...and if you are in the area you should stop by.
Plus there is a bunch of other great shopping going on there.

Now on a more important note, I spoke with GB people at the event.
They were not only totally aware of the CS issues but incredibly apologetic.
They were seriously hurt by Sandy. Both their office and the warehouse.
In my opinion, they are still recovering from the damage and are trying to play catch up quickly.

They have added more resources to answer emails and said that is still the best way to reach them.
So if anyone is having CS issues, keep on emailing them. 
They assured me things will be handled in a much quicker and professional manner going forward.

Do you really like the R29 box? I just ordered one yesterday and I'm excited to get it!! I live in Indianapolis or else I would have gone to the event in NYC. wink.gif
post #324 of 954

I have been a monthly subscriber since the first box and have never had one CS issue with GB. I've never had a broken product, a product left out, a missng box, a double charge, nothing. I understand some of you have but many, many thousands have not. The people who have had problems are just more vocal about it. Their boxes are awesome, the shipping sucks but that's sub services for you. They use those shipping partners and it takes forever. It's the nature of the beast to not pay shipping.

 

I do think Hurricane Sandy can be used as an excuse. Just because one sub service wasn't damaged doesn't mean the other wasn't. Living in a hurricane area I see how one area can be obliterated while another has no damage. It's not fair to them to assume they are lying when they went through a very major storm that caused a LOT of damage. We don't know first hand how their warehouses fared so I will give them the benefit of the doubt, especially since I've never had an issues when them.
 

post #325 of 954
Quote:
Originally Posted by gypsiemagic View Post

welp, I get some flack sometimes for posting random fun things when they aren't directly related to makeup, but i'll put a lipstick in the picture so it counts;)

I already know generally what I am going to get, but will have to wait til later in 2013 to see what my options are.

 

 

Puppy :) AKA DON'T CLICK IF YOU ONLY WANT TO SEE MAKEUP. (Click to show)

 

700

 

I really want three eventually, but first, a orangie-brown one like in the middle. 

one puppy at a time says boyfriend.

 

 

Those puppies are beyond cute!   I think your BF has the right idea about getting one at a time though.   Thanks for posting that picture! 

post #326 of 954

I subscribed to Glossybox for the November box, but then canceled.  I already have 2 Birchboxes, Sample Society and I had Ipsy and I just recieved a QVC New Beauty Test Tube.  It seemed like a little much at the time.  I just canceled Ipsy, and the QVC NBTT isnt a subscription so now I'm thinking of signing up for Glossybox again after Christmas.

 

Have there been any hints as to what might be included in the December Glossybox?

post #327 of 954
Yes- a couple people received their boxes- look at spoilers a page back or so... It's looking like a Merry Christmas after all...lol!
post #328 of 954

anyone else use the COSMO code and is supposed to be getting the december box free?  one person from GB did confirm that I would be getting it but based on past issues i'm a little wary, especially since i can't look for any confirmation on their website (there's no new order for the december box the way there was for the last three).

post #329 of 954
Do they send shipping notifications? Because I haven't received any.
post #330 of 954
Quote:
Originally Posted by kitnmitns View Post

Do they send shipping notifications? Because I haven't received any.


I usually get mine the day after I get my box.

MakeupTalk.com › Groups › Subscription & Sampling Programs › Discussions › Glossybox December 2012