Julep sucked me in early on - the very first box after my penny box was a golden box. The golden box, mystery boxes, referral program, and the fact that I feel like Julep really listens to the customers all keep me hooked. Usually the monthly collections are pretty great. SInce May, there have only been 2 collections I wasn't totally happy with (this one and the Trina Turk). The products are very good quality, but there is no way I'd pay for them full price. The maven program / add-ons / mystery boxes, etc all make the overpriced stuff more affordable. Stick around, there are tons of great deals!
THIS. I posted about wanting to know the ingredients in the foot scrub, since they often use almond oil in stuff, and they added it to the blog and messaged me to tell me the ingredients. They listen to feedback. It's lovely.