POPSUGAR Must Have January 2013 Box - Page 10

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Quote:

Originally Posted by kitnmitns 

Hmm, just checked my account and Fedex.  No tracking and my box has never shipped this late
 

I e-mailed them last week about something and they said they were running late this month due to the holidays... So hopefully by next month everything will return back to normal.

Quote:

Originally Posted by xtothebee 

I disagree. I think PopSugar has a responsibility to let its customers know that coupons it provides have strings attached. While you found it to be very clear that when you sign up, you are charged monthly, there is still the issue of having to create an account, turn over your CC information and then remember to cancel it. In my view, that's something the PopSugar should let its customers know. I do think it was a good coupon (basically $30 to spend on the SM site), but I think MANY people were not aware of the recurring charge. Of course it is an advertising deal - that's how they survive, but a little more disclosure would not hurt. PopSugar's customer service team made it pretty clear in their response to me, that they are aware that this is an issue.

In my opinion, they send you a coupon code to use to introduce you to the website and a new service. On Stylemint there is a button that says "how it works". Whenever I go to websites with a code for a free gift or a gift card code, if I am getting the item for FREE, then I do not have to enter my credit card information. That should be a red flag to anyone, if you are entering your credit card did you not wonder why?

Maybe popsugar could have wrote on their card "Check out this monthly subscription service and here is a code for your free month/item" which would be a prompt for those who do not take the time to read what the website is actually about.

I agree with many others, it really isn't PopSugar's fault. They expect to be selling boxes to grown ups. It is easy to point fingers and blame them when in reality any time you are entering your credit card information, you yourself should have read everything there was to know beforehand. It isn't Popsugar's responsibility to explain in detail how another company works.

I enjoy reading what others opinions are, what people got in their subscription boxes etc. but it is instances like this that keep me away from the site and participating to much. I am a big believer in taking responsibility for my own actions, and no matter what people say about "not being aware of recurring charges", the truth is it happened because YOU did not fully read the website you entered your charge card number on, period. The constant complaining and finger pointing the blame on someone other than themselves just gets old.

I signed up for a 6 mo popsugar must have subscript.  What happens after the 6 months are up?  Do I keep getting boxes shipped and charged to my account until I formally cancel?  Or does my subscription stop automatically? 

Quote:

Originally Posted by alilcheeky 

I signed up for a 6 mo popsugar must have subscript.  What happens after the 6 months are up?  Do I keep getting boxes shipped and charged to my account until I formally cancel?  Or does my subscription stop automatically? 

I believe it goes to a month to month automatically if I read correctly. You might want to double check with PopSugar just in case, especially if you do not want to continue after the 6 months you purchased are up.

It goes to once a month after the pre paid period ends. If you want to do another pre paid period you have to cancel that subscription and create a new one. At least that's what I've had to do. :-)
 

I'm in Seattle and no shipping info here either.  :(

On a sad note, one of my Bodum mugs broke!  I was microwaving some milk for hot chocolate.  I put the cocoa in, stirred and the inner wall broke!  Its supposed to be dishwasher and microwave safe.  I am so sad because I LOVE these mugs.  I checked Bodum's site but they won't replace glass.  :(

Quote:

Originally Posted by Shanny81 

I'm in Seattle and no shipping info here either.  :(

 

On a sad note, one of my Bodum mugs broke!  I was microwaving some milk for hot chocolate.  I put the cocoa in, stirred and the inner wall broke!  Its supposed to be dishwasher and microwave safe.  I am so sad because I LOVE these mugs.  I checked Bodum's site but they won't replace glass.  :(

Were you using a metal spoon? I'm weird and I like to read all the directions / warnings on things and it said something about using cation when using metal spoons as it could shatter the inner wall. My boyfriend used a metal spoon on mine the other day and I almost killed him hahaha

Quote:

Originally Posted by pixiesoap 

 

In my opinion, they send you a coupon code to use to introduce you to the website and a new service. On Stylemint there is a button that says "how it works". Whenever I go to websites with a code for a free gift or a gift card code, if I am getting the item for FREE, then I do not have to enter my credit card information. That should be a red flag to anyone, if you are entering your credit card did you not wonder why?

 

Maybe popsugar could have wrote on their card "Check out this monthly subscription service and here is a code for your free month/item" which would be a prompt for those who do not take the time to read what the website is actually about.

 

I agree with many others, it really isn't PopSugar's fault. They expect to be selling boxes to grown ups. It is easy to point fingers and blame them when in reality any time you are entering your credit card information, you yourself should have read everything there was to know beforehand. It isn't Popsugar's responsibility to explain in detail how another company works.

 

I enjoy reading what others opinions are, what people got in their subscription boxes etc. but it is instances like this that keep me away from the site and participating to much. I am a big believer in taking responsibility for my own actions, and no matter what people say about "not being aware of recurring charges", the truth is it happened because YOU did not fully read the website you entered your charge card number on, period. The constant complaining and finger pointing the blame on someone other than themselves just gets old.

A-freakin-men

So October's box was 4.4lbs and included the book (mine might may have been lighter since I only got the sample size of the shampoo and conditioner, they did fedex me a full size afterwards, which was so cool of them).  I wondering if another book is included in the Jan box since it's 4.7lbs?

October also shipped late (Oct. 17th for me), but only took a week and a day to reach me on the east coast, so hopefully after all the holiday shipping slows down, we'll get our boxes in a more reasonable timeframe.  

it seems like everyone has gotten their tracking number, and i still havent received mine, and my account still says processing . anybody having the same problems ?

Holy bananas, I'm getting so excited for this box I can barely stand it. My FedEx reference tracking isn't working yet but I cannot wait to start seeing spoilers! The weight sounds promising!

Quote:

Originally Posted by Sunflowerr 

it seems like everyone has gotten their tracking number, and i still havent received mine, and my account still says processing . anybody having the same problems ?

Same here, I was charged days ago but my account still says processing.  I wish Pop Sugar showed any kind of consistency... I'm in CA, btw.  That might account for the later shipping, but usually mine has shipped by now.

Quote:

Originally Posted by Sunflowerr 

it seems like everyone has gotten their tracking number, and i still havent received mine, and my account still says processing . anybody having the same problems ?

I do not have my tracking number and I'm in Michigan.  If history is any factor of how this month will play out mine will probabl ship this friday and I'll receive it next saturday.  I usually don't get antsy until a few people receives their boxes because I try not to spoil myself.

Quote:

Originally Posted by Sunflowerr 

it seems like everyone has gotten their tracking number, and i still havent received mine, and my account still says processing . anybody having the same problems ?

Mine also still shows processing

Mine says it is still processing also! No tracking number!

Quote:

Originally Posted by Sunflowerr 

it seems like everyone has gotten their tracking number, and i still havent received mine, and my account still says processing . anybody having the same problems ?

i'm in the same boat as you. SO FRUSTRATING 

Quote:

Originally Posted by kloudes 

Same here, I was charged days ago but my account still says processing.  I wish Pop Sugar showed any kind of consistency... I'm in CA, btw.  That might account for the later shipping, but usually mine has shipped by now.

Same for me, I'm in CA as well. Hope it gets here sometime next week. I'll try to be good and not spoil for myself but we'll see how long that lasts...

I'm still processing (Texas)! I was charged days ago though, I can't wait for my tracking number!

Ive got a tracking number and I live in NY. According to my number, it left Sacramento, CA as its last checkpoint. I have no idea when this will be arriving. No ETA. :(

Quote:

Originally Posted by puppyl0ve9 

Ive got a tracking number and I live in NY. According to my number, it left Sacramento, CA as its last checkpoint. I have no idea when this will be arriving. No ETA. :(

Mine was in process for days but got my tracking number last night and status same as above. I live in MA. So they definitely send to farther away first.

Quote:

Originally Posted by Sunflowerr 

it seems like everyone has gotten their tracking number, and i still havent received mine, and my account still says processing . anybody having the same problems ?

I still haven't gotten a tracking number either. Last month I got my box on the 18th (long after spoilers were available) and it looks like I won't be getting it until the last week of January, once it ships it usually takes 7-8 days for me to get it!

I never got a tracking number/email, and my PS account isn't updated beyond "processing" either.  

I tracked mine via FedEx reference with my account number and located my tracking number that way.  I don't think there are any problems, per say, just they're behind.  Probably from all the drama from the December and Lux boxes.  

Quote:

Originally Posted by Ann Tucci 

I never got a tracking number/email, and my PS account isn't updated beyond "processing" either.  

 

I tracked mine via FedEx reference with my account number and located my tracking number that way.  I don't think there are any problems, per say, just they're behind.  Probably from all the drama from the December and Lux boxes.  

Where do you find your FedEx reference? I can't seem to find mine. I might perhaps be an idiot.

My pop sugar jan box still says processing and has now for almost a week. I have not gotten an email about my tracking information or when the package should be here so if it's on par with last month my box should be here tomorrow.

Quote:

Originally Posted by RDolph 

Where do you find your FedEx reference? I can't seem to find mine. I might perhaps be an idiot.

Uses your Account number from your PS account as your "reference number" 

Quote:

Originally Posted by kitnmitns 

Hmm does anyone who has a tracking number have an estimated arrival date?

No ETA yet.  Mine usually doesn't update until it hits the east coast smart post locations in Maryland or West VA.  My box is just now hitting Sacramento.