I think it was a great box for the price (1/2 price), but my expectations will definitely be higher for the next box at $24.99. I emailed them to ask a few questions about the sub and figured I'd post what they said since the website doesn't say much:
Thanks for your detailed email! First of all, I'd like to thank you for your feedback and input on future boxes, and let you know that I've passed the suggestions along to our product director.
Regarding the subscription service, we don't have a page for your to manage your billing information yet. We're working on that and you'll get a notification as soon as it's available.
The cancellation process just involves emailing email@example.com and we'll remove you from our billing system. Again, as soon as the account management area is ready, you'll be able to do that from there.
We've had a number of questions about Paypal, but as of yet, we don't have any plans to offer that payment option. They're surprisingly difficult to work with, so it would be a big investment of time to add that, but we'll make sure to let you know if and when we do. I want to assure you, however, that our payment processing is secured by the highest-grade encryption available.
Thanks again for your excitement about Blackbox, and let me know how else I can help you! Happy Polishing,
I also replied back asking what day of the month boxes ship out and they said they ship the same day you paid each month, rather than a certain day for everyone. They replied to both my emails very quickly and hopefully they get the account management page up and running soon because that's a big selling point for me to stick with it. I think their response about Paypal is kind of odd, but I really dont know much about that. A couple of suggestions I gave them for next month were more bright summer colors, Color Club holos, dotting or stamping tools, and anything for putting a spin on french tips. I said that I really did not want to see any glitter pots (I saw a couple of their kits had them).