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Ipsy Glam Bag: September 2013 SPOILERS discussion - Page 23

post #661 of 3584

ipsydotcom posted this as a response to someone on the Youtube video page:

 

"Hi XXXXXXX, We have not billed anyone yet. We will send you an e-mail to confirm your order. IF YOU DON'T want the product, there will be a link to e-mail us so you can cancel. Absolutely no problem!"

post #662 of 3584
Quote:
Originally Posted by jrenee View Post

Quote:
Originally Posted by cari12 View Post

NO NO NO

 

Do NOT click on that link. I just did and purchased it. I SO do not want it and I really can't spend the money on that right now :(

 

 

Quote:
Originally Posted by lioness90 View Post

UUUGGGGHHHH!! The same thing just happened to me! I was just curious. Ipsy should have be a confirmation page.

 

Quote:
Originally Posted by cari12 View Post

Phew. Okay. I saw on FB that there will be an opt out option in the confirmation email they are sending out. 

 

 

I just sent Ipsy a (polite) email explaining that I accidentally clicked on links, but did not intend to complete an order.  I will also send them the same message if I receive an order confirmation via email.

 

Honestly, companies need to be better about opting-in for charges instead of opting-out.  Part of me whats to delete my credit card info that's saved in my accounts just so I can avoid messy charges each month.  Sigh.

I did the same. Hopefully the email comes quickly so I can opt out before I forget. Haha. 

post #663 of 3584
Quote:
Originally Posted by zadidoll View Post

Ditto.

 

 

Quote:
Originally Posted by lioness90 View Post

I'm definitely canceling my order once I get a confirmation email. I'm not happy at all about this.

Hey all - I received a reply from IpsyCare 3 minutes after I sent my email.  They said they will process the refund and asked me to reply with a confirmation of the email address I used associated with Ipsy or the youtube account.  

 

You can send a message directly to IpsyCare right here:  http://help.ipsy.com/customer/portal/emails/new

post #664 of 3584
Thread Starter 

I'm with you ladies... there should be a screen right before purchase that essentially asks, "are you sure?"

post #665 of 3584
Quote:
Originally Posted by jrenee View Post

Quote:
Originally Posted by zadidoll View Post

Ditto.

 

 

Quote:
Originally Posted by lioness90 View Post

I'm definitely canceling my order once I get a confirmation email. I'm not happy at all about this.

Hey all - I received a reply from IpsyCare 3 minutes after I sent my email.  They said they will process the refund and asked me to reply with a confirmation of the email address I used associated with Ipsy or the youtube account.  

 

You can send a message directly to IpsyCare right here:  http://help.ipsy.com/customer/portal/emails/new

 Just got mine too! 

 

So glad they responded quickly :) 

post #666 of 3584
Quote:
Originally Posted by Kyuu View Post

WOW. IpsyME is pretty horribly organized if they are just making people automatically buy it by clicking a link. Even in other sites, there's usually a "confirm your purchase" page before you actually purchase. disappointing :\ hopefully they fix it and make ipsyme better in the future

Yeahhhhh, Zadi should just take the next two pages of (anticipated) posts and move them to a "September Ipsy Complaints" thread.  Except it's not September yet.  Maybe we should move this to the new August Ipsy Complaints page?  :-D

 

In Ipsy's defense, their customer service is handling this well (as far as I know) - answering emails promptly and stating that our credit cards wil not be charged until we reply to a confirmation email.  But this should not have happened to begin with.  Another bad mistake that is compounded by a really bad month between Urban Decay vs. lip balm, shipping, and running out of bags.  O_o

post #667 of 3584
Well cats are incredible creatures, the y can order makeup, mine just knocked on the bedroom door to come in. I just had surgery and am resting aka trying not to buy makeup and mine just knocked on the door, I got up and he was waiting to come in biggrin.gif
post #668 of 3584
Quote:
Originally Posted by jrenee View Post

 

 

Hey all - I received a reply from IpsyCare 3 minutes after I sent my email.  They said they will process the refund and asked me to reply with a confirmation of the email address I used associated with Ipsy or the youtube account.  

 

You can send a message directly to IpsyCare right here:  http://help.ipsy.com/customer/portal/emails/new

Thank you! I just sent them an email.

post #669 of 3584
Quote:
Originally Posted by TracyT View Post

I've heard folks using a reloadable prepaid card for subs. Sometimes, it might not be a bad idea especially when there have been past issues with others. Just an idea.

That does seem like a good idea, but I like using my credit cards because I earn points and miles for every purchase.  Plus, pre-paid cards also come with a fee.  I will consider it though if this happens again in the future.  

post #670 of 3584
Quote:
Originally Posted by jrenee View Post

Yeahhhhh, Zadi should just take the next two pages of (anticipated) posts and move them to a "September Ipsy Complaints" thread.  Except it's not September yet.  Maybe we should move this to the new August Ipsy Complaints page?  :-D

Ahaha Zadi I'm sorrrryyyyyyy. I only posted a link!! /o\ New MUT rules: Kyuu isn't allowed to post links anymore, and don't click on anything she posts.

post #671 of 3584

Sadly lasts months bag was horrid. They sent me the July Pink bag, lol, and it had 2 anarchy lipsticks and 2 Pixie Mascaras.  Oh Well.  I would really love to see a nice floral print bag for the end of summer.

Wishlist for the bag itself:

 

Pacifica Perfume Rollerball (something a little earthy)

A deluxe eyeshadow palette with some end of summer colors

An Eyebrow Filling Pen (pref ABH)

A Good cleanser or exfoliant

Zoya Polish

 

 

Would love love love to see a Lime Crime Carosel Gloss! 

 

I cannot wait for fall though.

So many Possibilities.

And I hate to say it, but if EM` products are sent out, I will be giving mine away. I know they use the same stuff as Loreal and I am highly allergic to Loreal.

 

 

XoXo

post #672 of 3584
Quote:
Originally Posted by lioness90 View Post

ipsydotcom posted this as a response to someone on the Youtube video page:

 

"Hi XXXXXXX, We have not billed anyone yet. We will send you an e-mail to confirm your order. IF YOU DON'T want the product, there will be a link to e-mail us so you can cancel. Absolutely no problem!"

Even so, this was a little shady.  Click on the link & *BAM* you've bought it. There should be an "are you sure you want to charge your credit card" link to click.   I really like(d) Ipsy, but the month of August has just been one bad taste after another for me....unsure.gif

post #673 of 3584
And still no sneak peek... :-/
post #674 of 3584
Thread Starter 
Quote:
Originally Posted by lorizav View Post

Well cats are incredible creatures, the y can order makeup, mine just knocked on the bedroom door to come in. I just had surgery and am resting aka trying not to buy makeup and mine just knocked on the door, I got up and he was waiting to come in biggrin.gif

 

LOL Mine "knocks" when I'm in the bathroom. Ginger will NOT have me use the bathroom on my own. She gets angry or scared (not sure which) if she's not with me in the bathroom. So now she has her own personal shelf with her own towel to lay down on while I'm in there. Least she's not Zeus... he'll push the door open and then SIT on your lap if you're using the toilet.

post #675 of 3584
Thread Starter 
Quote:
Originally Posted by Kyuu View Post

Quote:
Originally Posted by jrenee View Post

Yeahhhhh, Zadi should just take the next two pages of (anticipated) posts and move them to a "September Ipsy Complaints" thread.  Except it's not September yet.  Maybe we should move this to the new August Ipsy Complaints page?  :-D

Ahaha Zadi I'm sorrrryyyyyyy. I only posted a link!! /o\ New MUT rules: Kyuu isn't allowed to post links anymore, and don't click on anything she posts.

 

 

LOL Actually I was looking for the Ipsy live chat when I saw the Kandee one on Youtube so I was watching the video from Ipsy's channel... their fault! LOL

post #676 of 3584
Quote:
Originally Posted by lioness90 View Post

Quote:
Originally Posted by jrenee View Post

 

 

Hey all - I received a reply from IpsyCare 3 minutes after I sent my email.  They said they will process the refund and asked me to reply with a confirmation of the email address I used associated with Ipsy or the youtube account.  

 

You can send a message directly to IpsyCare right here:  http://help.ipsy.com/customer/portal/emails/new

Thank you! I just sent them an email.

I wanted to let folks know that I received a followup email from IpsyCare that states they will remove any potential IpsyME orders associated with my email address.   

post #677 of 3584
Thread Starter 
Quote:

Originally Posted by AshSangre View Post

 

Would love love love to see a Lime Crime Carosel Gloss! 

 

I know some people here don't like Doe or Lime Crime but personally I'd LOVE it if we were the first to get her new pink Velvetine.

post #678 of 3584
I picked up the Venom set. I didn't really care about the bag (I'm practically swimming in them these days), but it cracked me up when Kandee got so excited about the bag! Lol. I would have rather gotten an extra travel size lip liner or even another of those cute little sample lipsticks in a different color. Seeing as it is difficult to get a deal on UD products, I thought $6 off the pair (and that AMAZING BAG!!!!!!) was an okay deal.
post #679 of 3584
Quote:
Originally Posted by zadidoll View Post

LOL Mine "knocks" when I'm in the bathroom. Ginger will NOT have me use the bathroom on my own. She gets angry or scared (not sure which) if she's not with me in the bathroom. So now she has her own personal shelf with her own towel to lay down on while I'm in there. Least she's not Zeus... he'll push the door open and then SIT on your lap if you're using the toilet.

Oh my goodness.  I didn't read your initial post carefully.  For some reason, I thought Ginger was one of your daughters who took over your computer screen. Obviously if I read the part where she jumped on the keyboard and mouse in your story, I would have not asked such as stupid question about whether the charge was accidental vs. intentional.  icon_eek.gif

post #680 of 3584
Quote:
Originally Posted by Pisces1969 View Post

Quote:
Originally Posted by lioness90 View Post

ipsydotcom posted this as a response to someone on the Youtube video page:

 

"Hi XXXXXXX, We have not billed anyone yet. We will send you an e-mail to confirm your order. IF YOU DON'T want the product, there will be a link to e-mail us so you can cancel. Absolutely no problem!"

Even so, this was a little shady.  Click on the link & *BAM* you've bought it. There should be an "are you sure you want to charge your credit card" link to click.   I really like(d) Ipsy, but the month of August has just been one bad taste after another for me....unsure.gif

Ditto.

 

I need to cut back subs after this next month since we're moving and I need to a) save money and b) quit adding more stuff to my growing collection of stuff I have to pack to move and Ipsy is at the top of my list. It probably would've been anyway (I have tons of stuff to use from past bags that has mostly sat unused) but all this added stuff has definitely put a damper on my opinion of the company. 

post #681 of 3584
Thread Starter 
Quote:
Originally Posted by jrenee View Post

Quote:
Originally Posted by zadidoll View Post

LOL Mine "knocks" when I'm in the bathroom. Ginger will NOT have me use the bathroom on my own. She gets angry or scared (not sure which) if she's not with me in the bathroom. So now she has her own personal shelf with her own towel to lay down on while I'm in there. Least she's not Zeus... he'll push the door open and then SIT on your lap if you're using the toilet.

Oh my goodness.  I didn't read your initial post carefully.  For some reason, I thought Ginger was one of your daughters who took over your computer screen. Obviously if I read the part where she jumped on the keyboard and mouse in your story, I would have not asked such as stupid question about whether the charge was accidental vs. intentional.  icon_eek.gif

 

 

LOL Well to be fair I DO refer to Ginger as my daughter since I've raised her as a mama cat.

post #682 of 3584

I opened it in a incognito browser (the grey'd out top) and this is what showed up, for the curious ;)

post #683 of 3584
Quote:
Originally Posted by gypsiemagic View Post

I opened it in a incognito browser (the grey'd out top) and this is what showed up, for the curious ;)

So they've changed it  - there was no email confirmation required earlier today. So that's good, they're listening.

post #684 of 3584
Quote:
Originally Posted by Pisces1969 View Post

So they've changed it  - there was no email confirmation required earlier today. So that's good, they're listening.


And then there's this from You Tube:

Ugh! I'm so sorry that's not how the deal is supposed to work at all! I took all the links down! Until they fix this! You can email them asap at ipsy care to fix!

·

Top Comments

kandee johnson

oh no!!!! That's not supposed to be how their deal worked!! I just emailed them and told them they need to change this ASAP! I'm so sorry I had no idea that's how it was working!

post #685 of 3584

I was just watching the video. That is a good microphone, I have one and you have to play with the setting to make it work but it can sound really good. I think my iPhone would do a better video than that. It looks like they bought stuff set it up and never tried it before they shot the video to me. Having it be live is not as important as it being put together better when they did not have interaction.

post #686 of 3584
Quote:
Originally Posted by zadidoll View Post

 

LOL Mine "knocks" when I'm in the bathroom. Ginger will NOT have me use the bathroom on my own. She gets angry or scared (not sure which) if she's not with me in the bathroom. So now she has her own personal shelf with her own towel to lay down on while I'm in there. Least she's not Zeus... he'll push the door open and then SIT on your lap if you're using the toilet.

Oh my goodness, my kitty Artie does that too! I seriously can't ever fully shut the door to the bathroom and leave him outside or else he gets so very concerned! I call him my little shower kitty because he sits between the curtains on the edge of the tub when I shower! LOL He follows me everywhere, the little rascal...and yes, he'll try to sit in my lap while I'm on the toilet too icon_rolleyes.gif

 

Quite obviously, Ginger knew her makeup stash lacked some awesome Revolution lipsticks and lip liners...can you blame a fancy feline for wanting some fabulous Urban Decay? smileno.gif

post #687 of 3584

hahah Mira's just giving the camera a death stare the entire time.

post #688 of 3584
Quote:
Originally Posted by jrenee View Post

Oh my goodness.  I didn't read your initial post carefully.  For some reason, I thought Ginger was one of your daughters who took over your computer screen. Obviously if I read the part where she jumped on the keyboard and mouse in your story, I would have not asked such as stupid question about whether the charge was accidental vs. intentional.  icon_eek.gif

I'm sure it was intentional! Everyone knows cats are such sneaky creatures. :D

post #689 of 3584
Quote:
Originally Posted by CheshireCookie View Post

Oh my goodness, my kitty Artie does that too! I seriously can't ever fully shut the door to the bathroom and leave him outside or else he gets so very concerned! I call him my little shower kitty because he sits between the curtains on the edge of the tub when I shower! LOL He follows me everywhere, the little rascal...and yes, he'll try to sit in my lap while I'm on the toilet too icon_rolleyes.gif

 

Quite obviously, Ginger knew her makeup stash lacked some awesome Revolution lipsticks and lip liners...can you blame a fancy feline for wanting some fabulous Urban Decay? smileno.gif

My Vinnie does this too. The door to the bathroom in the basement is a little short and there's a gap of about 1" under it. If we have the nerve to lock him out while we're in there, he yodels and screams and sticks his paws under the door. He also gets really offended if anyone takes a bath and doesn't let him drink out of it.

post #690 of 3584

Omg. I don't see why!  The makeup by LC is fantastic. I have a few palettes and 2 lipsticks and I adore them, and yes! That new pink gloss is beautiful!
 

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