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Two thumbs down for Tru Minerals

post #1 of 25
Thread Starter 
I bought a kit of Tru Minerals on eBay and feel like I made a bad, bad decision.

The medium is actually orange - I looked like I was wearing that noxzema scented foundation that girls used to wear in the 80s! (remember that?) When I wiped it off, I could NOT believe how the cleansing cloth looked. YUCKO. I am returning it for a refund but I don't recommend this brand. I was almost afraid that it was just crushed up wet-n-wild powder put in a fancy package!
post #2 of 25

Re: Two thumbs down for Tru Minerals

Ah man, I am sorry you didnt like it.
post #3 of 25

Re: Two thumbs down for Tru Minerals

It's always disappointing when something doesn't work at all. But at least there's plenty of other brands for you to try.
post #4 of 25

Re: Two thumbs down for Tru Minerals

ew! that sucks! i just hope you get the refund back so you can buy something worth while. good luck =]]
and thanks for the review. i'm finally starting to first buy minerals, and i need to know what the deal is with some of these companies.
post #5 of 25

Re: Two thumbs down for Tru Minerals

Thanks for letting us know...
post #6 of 25

Re: Two thumbs down for Tru Minerals

Uh wow, what a disappointment! But at least they're taking them back without a hassle for you, that's good. I'm always weary about buying MMU on ebay, I have to admit.
post #7 of 25

Re: Two thumbs down for Tru Minerals

If you used Paypal you can file a dispute and say that the item was not as described...which it really wasn't..
post #8 of 25

Re: Two thumbs down for Tru Minerals

Thanks for the heads up! What a nightmare!
post #9 of 25

Re: Two thumbs down for Tru Minerals

yeah and you have to be really careful with e-bay things.
post #10 of 25
Thread Starter 

Re: Two thumbs down for Tru Minerals

They have good feedback and offer a money back policy, so I have contacted the seller to let them know it is being returned. I think they are going to be okay, but I will of course file a dispute if they give me any difficulty. I just can't get over the color! It was ORANGE orange! :lol:
post #11 of 25

Re: Two thumbs down for Tru Minerals

This was not "True Cosmetics" with the Idebenone in it was it? that is really expensive stuff, so I am guessing this is an Ebayer trying to get play from their name??

If this was the real True then WOW that is BAD!
post #12 of 25

Re: Two thumbs down for Tru Minerals

Thanks for letting us know! and im sorry about your experience :(
post #13 of 25

Re: Two thumbs down for Tru Minerals

Sounds like a bad dream! That's why I swear I won't buy anything before I try it, and right or wrong I steer clear of ebay when it comes to makeup. Paranoid? well, maybe so but I can't help it!

I hope you get your refund.
post #14 of 25

Re: Two thumbs down for Tru Minerals

Oh Sherry run do not walk girl to get your money back!!! Orange is not a universal foundation color at all.:sleepyhead: (But you know what, when I tan I'm orange SHHHHH)
post #15 of 25

Re: Two thumbs down for Tru Minerals

I'm pretty sure this isn't the same co., I also noticed this brand while cruising the Ebay scene. I'm really happy I saw this thread cuz I was thinking of ordering their foundation/mineral veil combo; it comes w/ a brush and they are in 50 gr. jars for both the foundation/mineral veil for under $25 including shipping to Canada...awesome prices too bad the products are crap.:scared:
post #16 of 25

Re: Two thumbs down for Tru Minerals

sorry to hear sherry
post #17 of 25

Re: Two thumbs down for Tru Minerals

i love buying stuff off ebay and luckily i always get what i have paid for but now i will deffinatly be more cautiious
post #18 of 25

Re: Two thumbs down for Tru Minerals

aw im so sorry
post #19 of 25

Re: Two thumbs down for Tru Minerals

Gutted :sleepyhead: how disappointing! Lol maybe it's made for Oompa Loompas!!
post #20 of 25
Thread Starter 

Re: Two thumbs down for Tru Minerals

I did get my refund-including a shipping refund right away! They were very nice and I didn't have any trouble with them whatsoever!

I would look to see what they have as far as eyeshadows and other colors. Although their foundation was a very odd color (oompa loompa is right!) :lol I think their prices and service are outstanding. I will try them again but just skip foundation at this point!
post #21 of 25

Re: Two thumbs down for Tru Minerals

Do they offer samples? I have such a hard time finding foundations to match that I never buy mineral foundation without getting a sample first, because more than likely it won't work for me! :) Just something to keep in mind for next time...
post #22 of 25

Re: Two thumbs down for Tru Minerals

I'm sorry you had a bad experience with them. I also ordered from them, prior to finding this, and honestly, I'm glad I did. I would not have ordered if I had read this first, but I'm glad I took the chance. I use more of the lighter foundation color out of the set than the darker one. I use the dark one to bring the light one closer to my actual color, and I haven't had any orange coloring. I wonder if maybe you just needed a lighter shade? Just a thought, but I'm glad you got good customer service from them. The blush color they sent is way to dark for me, so I just don't use it at all; maybe I'll try it for eyeshadow instead. I hope you have better luck in the future.

~ WLF
post #23 of 25

Re: Two thumbs down for Tru Minerals

thanks for letting us know
post #24 of 25

Re: Two thumbs down for Tru Minerals

I tend to find that when people use products for medium skin tones, the companies seem to have difficulty getting the colours right in that range. I myself always use light colours, as i have a light skin tone. My mum has a medium complexion, so she often has trouble finding a shade that doesnt go orange. This isnt a problem that you would only find with this company, so if you've already found a foundation that works for you, i would stick with that, or ask friends to recommend a mineral make-up if they have a similar skin tone to you.
post #25 of 25

Re: Two thumbs down for Tru Minerals

sorry to read about your purchas.
its very disapointed when its not going very well and the minerals are not what we thought.
but. before buying did you read some reviews? because its can minimize the surprise.
when I try a new brand I came with no expecting very much because I know that I can be disapointed.
since I found my brands.. and my sellers I'm very pleased.

and sorry for my English.
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