Joelle/My Mineral Glitters

Re: Joelle/My Mineral Glitters

Re: Joelle/My Mineral Glitters

Originally Posted by carmonious

Well, that's not good - I'd heard something on another forum (maybe MMM?) about them using photos from other vendors that they weren't authorized to use?? I am not sure of the details and whether or not this was ever substantiated or not.

Re: Joelle/My Mineral Glitters

Re: Joelle/My Mineral Glitters

Re: Joelle/My Mineral Glitters

Originally Posted by carmonious

Thanks citre. Did you buy from ebay or the website? I was really wondering too about the green tea added to the foundation. Can you tell it's in there? What does it do?

Re: Joelle/My Mineral Glitters

Originally Posted by Sirvinya

Thanks for sharing your experience, simisimi100.

I bought Emu Oil from her earlier this year, but it never arrived.  She told me the following by email:

"it was shipped on the 23rd of april in 2 separate priority packages. i find it hard to believe 2 packages could possibly be lost. they must be sitting somewhere. do you have a post office or customs they could be sitting in?"

then I got this after I told her that it still hadn't arrived:

"you will need to check with your post office and customs departments. usa does not scan international orders so they will never update. there cant be any way both of these are lost."

this is not true, we ship to the US and from the US every week and they of course scan international orders

I would not recommend doing business with this company as this was the next email I got from her:

"Here's the thing. The reason why it shipped in 2 separate packages is because when we tried to fit it into the first one it didn't fit. So instead of cancelling the first label and putting in for a refund request I instead just printed another label and placed half the order in one package and the other half in the other and shipped them that day. This is why I am thinking of discontinuing shipping internationally. This happens to us all the time. People claim they haven't gotten their packages and I can't prove they did so I lose tons of money. I guess u will have to file a chargeback because I am just too unsure that you did not receive either of these. I know for a fact they were shipped. I packed it myself. "

And then...

Stay away from this product.  If there is anything wrong with your order, the owner won't help you, won't answer you and if she does, is extremely rude - not even addressing your concern.  She definitely has a problem.  Mostly, that she doesn't care if you are happy or, not.

I have to agree. I found them extremely rude, and when I called to complain about missing products from my order, she was rude in her emails and sent some cheap "free" things to apologize, but then when the replacement order came and it was still wrong she blamed it on her sister who was helping her, and said she fired her now, and things should be better, and several weeks later, I finally received everything.  Then when I wanted to reorder from her online on ebay again, she blocked me as a buyer! How is that right if SHE was the one who kept messing up the order.  I ordered one other time from her before that, and that order was wrong as well, and I ended up having to file a Paypal claim before it was resolved.  As for quality, the last batch I received of her foundation was not as light and was very cakey. Not worth the hassle or the money to switch from Bare Minerals, I think.

Hmmm Joelle sounds sketchy. However I've found True minerals on ebay and their mineral makeup is great. It's not chalky, finely milled, sticks to skin, and their mmu doesn't contain bismuth oxychloride. I have dry and acne prone skin and this doesn't cause me to break out nor does it dry me out. I think this site is worth checking out. Their customer service is great whenever i have a question they respond within the same day or the next and they are very professional about it. Prices are very reasonable 10- 13 dollar for a 6 gram jar and they don't use fillers. Its worth checking out. I use the tan kit and the loose mineral shadows they give you stick to skin just like their foundation. It's really worth checking out especially if you're looking for an alternative to bare minerals. Also unlike joelle they allow returns

RETURN POLICY
We are so sure that you are going to be 100% satisfied with your purchase. We believe you will love our products that we guarantee your purchase price back if you are unsatisfied for any reason. All items in the order must be returned to us with in 7 days of receiving the order

let me tell you that all I've had with joelle/ my mineral glitters is awesome products, never had any mistakes on

my orders, and ones I knew what foundation, blush I liked after trying the samples and kits...I order the XXL jars

15 for I believe 14 grms...of awesome mmc just love it.

So if you haven't tried, you should don't just take someone's word or bad experience.

I just love it and have tried many minerals make up before even the very pricey ones so what works on someone

might not work for you.