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kalmekrzy

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About kalmekrzy

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  1. They haven't responded and doubt they will. They know they screwed up. I have bought boxes from them since the very beginning and I cant even begin to list the problems I have had with them. I have had at least 5 boxes that have had items missing or damaged. They have sent me a couple of replacements or gave me points for only a couple of items. I finally gave up contacting them because half of the time it takes at least 2 or 3 emails to them before I hear from them. What they did was not right at all. Their customer service stinks but they have so many people buying boxes that they dont ned or bother to make their customer service better. Thank you all for your condolences. My father was such a great man and I miss him terribly.
  2. Memebox canceled my value pack bundle thar had the detox*foot2*Pomegranate*Fermented2 boxes. They had sent me an email about the Fermented 2 box not having 1 or 2 of the products and I could accept the sub. or cancel. And if I didnt respond by 7/31 they would cancel that box. No mention of the other 3 boxes in the bundle. I have been dealing with the loss of my father and reading emails was not a priority. My father had given me the money for that bundle and he wanted to give it to me as a birthday present which would have been his very last present I would get from him. I don't understand why they didn't send the others to me as a 3 box bundle and just credit me for the Fermented 2 box. I don't think its right to cancel the entire order since there was 3 other boxes they could have sent. I am so angry and upset with Memebox
  3. A couple months ago I cancelled a bunch of memeboxes (which they were great about crediting my account) because I had at least 20 Memebox's sitting around and hadn't had time to even look at them let alone try any of the products. Then on June 13th my dad passed away. I was devastated. His death was unexpected and was 3 weeks after my cousins passing. I have since lost 2 more family members. After my dads passing, I became really depressed and bought several boxes as retail therapy. I bought theDetox + Foot Care 2 + Pomegranate + Fermented 2 value box and it was suppose to be shipped out on the 30th. It still shows ready for shipping. It was suppose to go out express shipping and it takes no more than 2 daus to get it. Has anyone received theirs yet? Or does your account show that it was shipped? Im hoping it comes this week. We are having my Dad's celebration of life on Saturday and I wanted to give a couple of boxes to my mom, sister and nieces. I am done with my retail therapy and have put myself on no-buy. I just can't look aylt any of the new boxed because I will cave...
  4. kalmekrzy

    Memebox Issues

    one of my LB boxes didnt have the Sloworganic cleanser in it as well as another product. When I wrote them they sent out a replacement for the cleanser but not the other product.Which was fine because I really only wanted the cleanser replaced. Recently, one of my boxes had I th a cream that had leaked out all over the box it came in. They gave me a choice of a new one or points. I took the points. They credited my account with 10 points. They are really cranking out new boxes. I say that they have a new snail box ver.2 as wwll as another sb.
  5. I got an email today saying the shipping of Memebox 11 will be delayed until the 28th due to the availability of certain products that will be in the box. It makes me wonder if memebox is getting in over their heads with all the new boxes that they keep releasingI think they need to slow down on all the new boxes. They released a bunch in the last 2 weeks. I hate it when they give us points that are only good for a very short time. Why not allow people to have some time to save up some points and get a free box rather than giving us points that expire in 24hrs. I guess that is one way they can sell out of the boxes that have been around for a while.i have been debating on if I should get the last 3 boxes that have been released so that I can get an additional $5 off and also earn 15 points. Decisions Decisions. ...
  6. after my very first box that was delivered by DHL and I wasnt home to sign I signed the card they left after that shipment all other shipments via DHL have been left on the doorstep requiring no signature. Its kinda nice not having to be worried that I wont be home and them having to redeliver.I am trying very hard not to buy any more bboxes for a while. Even if there are 3 new boxes that are $10 off. I have so many subscription boxes that are sitting around and I have no reason to buy more. I am going to get a bunch of goodies together from Glossybox, Ipsy, Memebox and Popsugar and start listing on Ebay.i need to scale back a ton. I literally have at least 50 boxes full (glossybox and memebox size) of stuff that I need to get rid of.
  7. This question may have been answered before but I couldn't find anything about it. Anyways,Does memebox upgrade to express shipping when you have ordered more than one box that ships out on the same date. I have had boxes arrive this way recently and I am curious if this is how they ship out boxes that ship the same day. If so I am going to pay more attention to shipping dates when I order boxes and make sure that if there are more than one box that I want, I will purchase them at the same time. Sure beats waiting for the boxes that shipped with standard shipping.
  8. This question may have been answered before but I couldn't find anything about it. Anyways,Does memebox upgrade to express shipping when you have ordered more than one box that ships out on the same date. I have had boxes arrive this way recently and I am curious if this is how they ship out boxes that ship the same day. If so I am going to pay more attention to shipping dates when I order boxes and make sure that if there are more than one box that I want, I will purchase them at the same time. Sure beats waiting for the boxes that shipped with standard shipping.
  9. I had an issue with a face cream that leaked all over due to damaged container and CS gave me the option of having it replaced (which they really discouraged because they said they may not have the product or it may leak again) or getting 10 points. I decided to go with the 10 points. I wish they would've sent me the emakl and applied the points to my account before the bonus points that expired yesterday. I couldve gotten a free box. I had 13 points that I used on one of the most recent boxes. I have to say that CS does make things right. I was missing a product in one of my boxes and they replaced it and they resolved this recent issue as well.
  10. I've posed pictures of a couple of my recent boxes in the spoilers section of the Memebox group pages. Hopefully I will post more today.
  11. The makeup box (the first one)
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