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- Dec 4, 2005
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Did you know if you shop inside the JCPenney Sephoras that your purchases do not count towards the VIB program. I couldn't understand why I had not earned VIB yet and it was because I shop at the JCP store instead of the free-standing Sephora. I called customer service concerning this and they told me that it was 'all listed online'. I guess I don't understand why I was not informed of this inside the stores when I was shelling out $100+ for my items. The csr told me 'I was only $88 away from getting VIB.' I've already spent more than that on products. It is extremely misleading and she was very unhelpful. What is the point of having VIB if only select purchases count towards earning it. I'm tempted to return everything I've bought at the JCP Sephora to the freestanding store. I bought these items from Sephora thinking I'd be earning towards VIB instead of buying them at Ulta. I'm extremely disappointed that my money is only good enough for VIB points when I'm at a freestanding store.
Just an fyi for all of you that thought they were going to earn VIB.
Just an fyi for all of you that thought they were going to earn VIB.