Jump to content
Sign in to follow this  
zadidoll

Urban Decay Naked 2 (OFFICIAL)

Recommended Posts

Thanks.  I resent the email this morning and got a response back now.  They asked me to send in pictures so they can send them to their quality team and "Once we get the image we will take the next step in replacing your palette for you." I just replied with two pictures so hopefully they can fix this for me.  I hate to complain but for $50, I dont want my palette falling apart in less then a month.

 

*Update- just got another email back really quick saying "Thank you for your email and images. I have forwarded your images to the quality control team and they are currently looking at it. If we do not get back to you about the damaged palette in a few days please go ahead and throw it away. In the meantime I have gone ahead and will be reshipping you a new Naked 2 palette. If you have any further questions please feel free to reply to this email." 

Share this post


Link to post
Share on other sites

 

 

Originally Posted by ciaobella9821 View Post

 

Thanks.  I resent the email this morning and got a response back now.  They asked me to send in pictures so they can send them to their quality team and "Once we get the image we will take the next step in replacing your palette for you." I just replied with two pictures so hopefully they can fix this for me.  I hate to complain but for $50, I dont want my palette falling apart in less then a month.

 

*Update- just got another email back really quick saying "Thank you for your email and images. I have forwarded your images to the quality control team and they are currently looking at it. If we do not get back to you about the damaged palette in a few days please go ahead and throw it away. In the meantime I have gone ahead and will be reshipping you a new Naked 2 palette. If you have any further questions please feel free to reply to this email." 

 

If they don't contact you.. throw it away?! lol. I would just say keep them both & just super glue the damaged one back up and keep the new one for backup :)

Share this post


Link to post
Share on other sites

lol, Yeah thats what I thought too!  
 

Originally Posted by xlisaa View Post



If they don't contact you.. throw it away?! lol. I would just say keep them both & just super glue the damaged one back up and keep the new one for backup :)



 

Share this post


Link to post
Share on other sites

I just ordered mine from Sephora this morning.  I couldn't resist the two deluxe sized samples they are offering.  I've been wanting to try TF's violet blonde perfume for awhile- and it's so pricey.  I hope my palette doesn't fall apart.  I think I'll get a lot of use out of it.

Share this post


Link to post
Share on other sites

 

Originally Posted by xlisaa View Post
If they don't contact you.. throw it away?! lol. I would just say keep them both & just super glue the damaged one back up and keep the new one for backup :)


No kidding! Nothing else is wrong with it, keep it and use it.

 

 

Share this post


Link to post
Share on other sites

Shh, might not want to tell her since that one is $50. lol Least don't tell her just yet. lol

Share this post


Link to post
Share on other sites

Just got my Naked 2 today in the mail...I noticed my YDK pan is crooked as well. If it falls out I will definitely be emailing UD.  It's good to know they will fix their mistakes, but for $50 you kind of are expecting perfection :/

Share this post


Link to post
Share on other sites

they probably have to say it in case you have a dog or baby who may hang out at your make up storage and accidentally swallow the pan. or something. 

 

when working at hasbro i heard of a woman whose cat ate 2 nerf darts and she sued hasbro for the vet bills because it didn't say that the darts weren't pet-safe.. people do all sorts of crazy sh+t

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • NARS Cosmetics Shop Cargo Cosmetics Today!


About MakeupTalk®

© 2003-2018 MakeupTalk.com®, an active online community and message board geared towards members wanting to discuss everything to do with makeup, cosmetics, product reviews, monthly subscription boxes and general beauty related topics. Our community provides product reviews, makeup and general beauty tips. Our most popular topics are subscription boxes and their monthly spoilers. Join our community for free to take part in the conversations and share your own beauty tips and product reviews with others. We look forward to seeing you online here at Makeuptalk®!

Follow us

Recent tweets

MakeupTalk Facebook - 911K Likes

×
×
  • Create New...