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Gossip Girl + Birchbox: The May boxes

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BB has not responded to my email follow up from June 1 so I called them today. I explained that I had not received my Dr. Jart replacement, as promised from a previous email. She asked for my email address and she found my emails. After 10 minutes on hold I finally received a tracking number. If you are still waiting for your Dr. Jart replacement you may want to call them at the 800 number from the website.

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Originally Posted by page5 View Post

 

BB has not responded to my email follow up from June 1 so I called them today. I explained that I had not received my Dr. Jart replacement, as promised from a previous email. She asked for my email address and she found my emails. After 10 minutes on hold I finally received a tracking number. If you are still waiting for your Dr. Jart replacement you may want to call them at the 800 number from the website.

 

Thanks for the reminder, it has been 2 weeks since I got my email about them shipping out my replacements. I emailed them again so we shall see where that goes.

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Originally Posted by lovesmakeup2012 View Post

 

I'm loving the Ojon damage reverse Restorative Conditioner that I received in the box, purchased the full size w/ my points. 

 

I'm loving it as well. Makes your hair really silky. QVC had the volumizing on a TSV the other day, now I kinda regret not getting it.

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I ordered a gift subscription for my mom for Mothers Day. When she received her May box it wasn't a gossip girl box. Has this happened to anyone else? I subscribed at the same time and received the gossip girl box. My mom and I even got our BB within days apart. I am really disappointed that she didn't get one of the promotional boxes as well. I see that people are already receiving their June boxes. I haven't received any type of confirmation email for this months box nor does it show any indication on BB site in my account that it has been sent. This is only my second box so I'm still new to all of this. Toni

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Originally Posted by kalmekrzy View Post

 

I ordered a gift subscription for my mom for Mothers Day. When she received her May box it wasn't a gossip girl box. Has this happened to anyone else? I subscribed at the same time and received the gossip girl box. My mom and I even got our BB within days apart. I am really disappointed that she didn't get one of the promotional boxes as well.

I see that people are already receiving their June boxes. I haven't received any type of confirmation email for this months box nor does it show any indication on BB site in my account that it has been sent. This is only my second box so I'm still new to all of this.

Toni

 

I got my welcome box in May for my gift subscription as well as a gossip girl box. Even though the welcome box wasn't a gg box I got products that were in other people's gg boxes. I got:

Ojon damage reverse Restorative Conditioner (I got this in my gg box)

Bvlgari Omnia Crystalline Eau de Toilette Spray (I got this in my gg box)

beautyblender blendercleanser (this was in other gg boxes)

Color Club Nail Polish in Disco Nap (this was in other gg boxes)

Tea Forte skin smart tea: Cucumber Mint, Honey Yuzu, Cherry Marzipan (I am glad I got sent tea instead of the notecard)

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The welcome box sounds like the same stuff that my mom got. I asked her what she got and in my opinion it actually is just as nice. My subscription was new and got the GG box and no welcome box. Were you charged for two boxes?

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I was only charged for my gg box, the welcome box was a free with my 3 month gift sub that I bought. I actually plan on buying more gift subs every couple of months because I like the surprise of the welcome box.

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Hello everyone!

 

I just wanted to post a warning! Earlier in this thread I recommended the seller CostSell from Amazon to buy BB cream and other Asian beauty products. Yes the shipping is fast and products are authentic from my knowledge. However, very poor customer service!

I received a rancid cream, and wanted to exchange it. He basically called me a liar by saying that they don't sell old product so they won't exchange it simply because a customer does not like it or that it doesn't work for them. Hello!!! I didn't say I don't like it. It's stinkin defective. Anyway, I have the emails saved and I'm usually soft spoken, but he really pushed my buttons.

Anyway, Im just spreading the word here as I feel I should since I posted good things about this seller before. Their feedback is good until you have a problem with your order. Seems he doesn't follow his own refund policy.

 

Thanks for reading :-)

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Hello everyone! I just wanted to post a warning! Earlier in this thread I recommended the seller CostSell from Amazon to buy BB cream and other Asian beauty products. Yes the shipping is fast and products are authentic from my knowledge. However, very poor customer service! I received a rancid cream, and wanted to exchange it. He basically called me a liar by saying that they don't sell old product so they won't exchange it simply because a customer does not like it or that it doesn't work for them. Hello!!! I didn't say I don't like it. It's stinkin defective. Anyway, I have the emails saved and I'm usually soft spoken, but he really pushed my buttons. Anyway, Im just spreading the word here as I feel I should since I posted good things about this seller before. Their feedback is good until you have a problem with your order. Seems he doesn't follow his own refund policy. Thanks for reading :-)
Man, what a bummer! Sorry to hear about that.

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Originally Posted by mega789 View Post

 

Hello everyone!

 

I just wanted to post a warning! Earlier in this thread I recommended the seller CostSell from Amazon to buy BB cream and other Asian beauty products. Yes the shipping is fast and products are authentic from my knowledge. However, very poor customer service!

I received a rancid cream, and wanted to exchange it. He basically called me a liar by saying that they don't sell old product so they won't exchange it simply because a customer does not like it or that it doesn't work for them. Hello!!! I didn't say I don't like it. It's stinkin defective. Anyway, I have the emails saved and I'm usually soft spoken, but he really pushed my buttons.

Anyway, Im just spreading the word here as I feel I should since I posted good things about this seller before. Their feedback is good until you have a problem with your order. Seems he doesn't follow his own refund policy.

 

Thanks for reading :-)

 

That sucks, I bought a BB cream from SeoulGlamour and they sent me the wrong shade, I emailed them about it and they told me to keep the wrong one and that they were sending the correct shade. I'm still waiting but it's only been a week and they ship from Korea.

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Update, after a full 15 days of waiting for a reply from birchbox about the fact that I had been waiting 2 weeks for my replacement Dr. Jarts+ I got a reply. Supposedly they have been shipped out and should be in my care soon, I will believe it when I see it, at this point I would just rather have the points!

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Originally Posted by mega789 View Post

 

Hello everyone!

 

I just wanted to post a warning! Earlier in this thread I recommended the seller CostSell from Amazon to buy BB cream and other Asian beauty products. Yes the shipping is fast and products are authentic from my knowledge. However, very poor customer service!

I received a rancid cream, and wanted to exchange it. He basically called me a liar by saying that they don't sell old product so they won't exchange it simply because a customer does not like it or that it doesn't work for them. Hello!!! I didn't say I don't like it. It's stinkin defective. Anyway, I have the emails saved and I'm usually soft spoken, but he really pushed my buttons.

Anyway, Im just spreading the word here as I feel I should since I posted good things about this seller before. Their feedback is good until you have a problem with your order. Seems he doesn't follow his own refund policy.

 

Thanks for reading :-)

 

Make sure to file a complaint with Amazon and your payment method. It'll force the seller to do something.

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Originally Posted by o0jeany0o View Post

 

 

That sucks, I bought a BB cream from SeoulGlamour and they sent me the wrong shade, I emailed them about it and they told me to keep the wrong one and that they were sending the correct shade. I'm still waiting but it's only been a week and they ship from Korea.

 

I'm sorry to hear that about CostSell. I also ordered from SeoulGlamour (because of the good reviews) and they sent the products very fast! Everything was packed nicely and they also included a bunch of other samples to try (probably because I ordered 4 BB creams for the whole family.. biggrin.gif)!

Generally I am very satisfied.. I tried every way that I knew to test if they are genuine and the look like they are, and they are all fresh and expiring in more than 2 years from now! So I do recommend this seller!

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I believe I ordered my Skin79 kit from SeoulGlamour last year but I'd have to double check.

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Glad to hear the good stuff about SeoulGlamour. I wound up ordering from Pink Gelee and my stuff arrived ten days before Amazon expected it to!

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Originally Posted by MissLindaJean View Post

 

I used SeoulGlamour as well! No issues at all and package came way earlier than expected!

I've been wanting to try some genuine Asian BB cream! Any suggestions on a good one for a fair-to-light complexion with a lot of pink undertone?

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I know skin79 makes a sampler pack with 4 tubes to try out..missha seems to be another popular brand. Do you live near any major Asian mega markets? There may be a little cosmetic store/botique..I'm actually happy with the Dr. Jarts; the color is pretty nice on me. If course, I warm it up with bronzer lol.

 

Originally Posted by Bflopolska View Post

 

I've been wanting to try some genuine Asian BB cream! Any suggestions on a good one for a fair-to-light complexion with a lot of pink undertone?

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I found an Asian Market right down the freeway from where I work, so I think I will go check it out and see if anyone can help me find a BB cream that will work for my skin tone. So excited! I really like the Dr. Jart + Premium, BUT its just a little too white on me. I have to mix it with primer/tinted moisturizer so it can match my skin tone, which is kind of a hassle. I love the finish however, it makes my skin flawless.

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Originally Posted by MissLindaJean View Post

 

I know skin79 makes a sampler pack with 4 tubes to try out..missha seems to be another popular brand. Do you live near any major Asian mega markets? There may be a little cosmetic store/botique..I'm actually happy with the Dr. Jarts; the color is pretty nice on me. If course, I warm it up with bronzer lol.

 

I'm in a mixed-Asian neighborhood that's predominately Indian, so the East-Asian stores around me are more geared to food and DVD's for a college-student clientele than imported toiletries. However, if you ever want bindis, henna or hair oils (I mean highly-scented, deep-coonditioning treatments--the jasmine hair oil from India is heavenly, but DH is highly allergic) I'm swimming in them five doors down!

 

The Indian store around the corner does have great face scrubs though. They come in these generously-sized boxes and are made of natural ingredients, often citrus peel so they smell fabulous. You mix them with water, slather them on, scrub in circles a bit and leave it on until it dries so they end up a great firming mask as well as an exfoliant.

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Quote:
Originally Posted by Pellen View Post

Update, after a full 15 days of waiting for a reply from birchbox about the fact that I had been waiting 2 weeks for my replacement Dr. Jarts+ I got a reply. Supposedly they have been shipped out and should be in my care soon, I will believe it when I see it, at this point I would just rather have the points!

 

I'm on the same bandwagon as you. Its been 2 weeks since they said they would send me a replacement of the Dr Jart's and I still haven't received anything! I even got my June BB delivery! What the heck is happening? I thought I was the only one, guess not!

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Originally Posted by MissLindaJean View Post

 

I know skin79 makes a sampler pack with 4 tubes to try out..missha seems to be another popular brand. Do you live near any major Asian mega markets? There may be a little cosmetic store/botique..I'm actually happy with the Dr. Jarts; the color is pretty nice on me. If course, I warm it up with bronzer lol.

 

FYI, the Skin79 sampler packs (there are two, a pink and a black) have 3 duplicates between them, so I don't recommend getting both :)

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