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L'Oreal Test Panel - Who's Getting What, and How Is It?!

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I got this comp today too (same scent as well)!
Yay! So happy got mine today and I was actually going to buy a scrub tomorrow. Love it!

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Originally Posted by Griffin View Post
 

Just got my comp for C14-110 in the mail! 

700

Always wanted to try Baby Lips, so I can't complain. The cleanser looks cool, can't wait to try it.

Not bad for an easy study.

 

I got that cleanser a few months ago from another foundation study and I LOVED it!! I stopped using it for 1 reason only, and that was because there was a Clinique GWP going on at Bonton and I got a facial cleanser because Clinique skin care is my favorite and has been forever!

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I just got a comp for 5 surveys! Lancome Hydra Fraichelle Invigorating Body Moisturizer & L'Oreal Colour Riche Le Gloss in Mystic Mauve.

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Originally Posted by allistra44 View Post

I just got a comp for 5 surveys!
Lancome Hydra Fraichelle Invigorating Body Moisturizer & L'Oreal Colour Riche Le Gloss in Mystic Mauve.

I wish they had a better way to keep track of how many surveys we have done.  

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I just had a prequal for an informational survey. It said

Quote:
 

Thank you for your interest in the Upcoming Informational Survey.

The surey should be launched shortly.  You will receive an email invitation to complete the survey.

Please allow 3-4 week sto receive compensation.

 

So I guess I'm in :)

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Originally Posted by KeepOnSingin View Post
 

I just had a prequal for an informational survey. It said

 

So I guess I'm in :)

 

I got the same thing, I only had to enter my age and ethnicity but I hope I'm in! I'm excited because informational surveys always seem to have way better comps than actual studies.

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I got the same thing, I only had to enter my age and ethnicity but I hope I'm in! I'm excited because informational surveys always seem to have way better comps than actual studies.
Bummer, nothing here!

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Originally Posted by 3gingers View Post


Bummer, nothing here!

nothing for me either :( i haven't seen any surveys since the brow study i did 

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I got the same thing, I only had to enter my age and ethnicity but I hope I'm in! I'm excited because informational surveys always seem to have way better comps than actual studies.
So short, I guess it's a very broad per qualification? Then we disqualify later lol

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I got the same thing, I only had to enter my age and ethnicity but I hope I'm in! I'm excited because informational surveys always seem to have way better comps than actual studies.
What is an informational survey, anyway? This has been the first thing I haven't DQ'd in.

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Originally Posted by Pfinky View Post


What is an informational survey, anyway? This has been the first thing I haven't DQ'd in.

 

It's just an online survey you do answering questions about skin care/makeup products and routines. Very basic and very easy.

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Originally Posted by KeepOnSingin View Post
Quote:
Originally Posted by Pfinky View Post

What is an informational survey, anyway? This has been the first thing I haven't DQ'd in.

 

It's just an online survey you do answering questions about skin care/makeup products and routines. Very basic and very easy.

 

I would say there's 2 types, no? The basic 1 out of 5 ones where you get compensated after you complete your 5th and then the ones where it counts as 1 out of 5 informational surveys and comes with its own comp as well? Like the nail survey from last year? I hope it's the latter type lol, I don't remember having to prequalify for any basic 1 out of 5 surveys but I could be wrong.

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It's just an online survey you do answering questions about skin care/makeup products and routines. Very basic and very easy.
I would say there's 2 types, no? The basic 1 out of 5 ones where you get compensated after you complete your 5th and then the ones where it counts as 1 out of 5 informational surveys and comes with its own comp as well? Like the nail survey from last year? I hope it's the latter type lol, I don't remember having to prequalify for any basic 1 out of 5 surveys but I could be wrong.
Thanks! I'm so excited to finally be accepted for /something/ to do, haha.

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This is what I got after years of supporting L'Oreal and ton of $$$ on their products. Not only do they REFUSE to give any reason to do so, they REFUSE to respond to inquiries by any means and have blocked me from social media connections. I've done nothing, online, offline, or otherwise to cause this to occur. We'll see what happens whence calling the L'Oreal Corporate Offices. If not for all the years and all the money spent on their products, I wouldn't give them anymore of my time. But for this, some L'Oreal employee will being held accountable. #Unprofessional to say the least!

 

*via Facebook PM


L'Oreal USA Consumer Testing Program 4/10/2014


We want to sincerely thank you for your participation with our testing facility over the past  few years.   The volunteering of consumers’ time is always appreciated and highly valued by our organization. As you are aware, participation in our evaluation process is voluntary.  As our disclosure states; All participants may refuse to participate or withdraw at any time without obligation or prejudice. Additionally, our organization may also discontinue participation at any time without consent by our L’Oreal USA staff.


We are writing you today to inform you that your participation has been discontinued at this time. Thank you again for your participation in the past.

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This is what I got after years of supporting L'Oreal and ton of $$$ on their products. Not only do they REFUSE to give any reason to do so, they REFUSE to respond to inquiries by any means and have blocked me from social media connections. I've done nothing, online, offline, or otherwise to cause this to occur. We'll see what happens whence calling the L'Oreal Corporate Offices. If not for all the years and all the money spent on their products, I wouldn't give them anymore of my time. But for this, some L'Oreal employee will being held accountable. #Unprofessional to say the least!

*via Facebook PM

L'Oreal USA Consumer Testing Program 4/10/2014

We want to sincerely thank you for your participation with our testing facility over the past  few years.   The volunteering of consumers’ time is always appreciated and highly valued by our organization. As you are aware, participation in our evaluation process is voluntary.  As our disclosure states; All participants may refuse to participate or withdraw at any time without obligation or prejudice. Additionally, our organization may also discontinue participation at any time without consent by our L’Oreal USA staff.

We are writing you today to inform you that your participation has been discontinued at this time. Thank you again for your participation in the past.

I'm confused? They randomly cut you off?

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Yep, just like that apparently... Randomly went to the website to check for any new projects, and instead receiving my login was "invalid". Thought the site was having issues. Then tried on a couple different days and different browsers. Then I sent a message through the website, but never received a response. So I posted on their Facebook page, and again never received a response, until, I sent a PM via Facebook, receiving the response copied. I replied asking for an explanation, and again no response. I then tried to re-message finding I was blocked from sending PM's. Then I went to their FB page to learn I was totally blocked! No messages, no emails, no phone call, no mail, no anything to explain this. Only an employee that's going to be held fully accountable, or some outsourced call center. Now I have to waste personal time to dig up my corporate contact's info to follow up on this. Like I said, if it wasn't for all the $$$ spent on their products for so many years, I'd let it go.

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Originally Posted by coco11 View Post
 

This is what I got after years of supporting L'Oreal and ton of $$$ on their products. Not only do they REFUSE to give any reason to do so, they REFUSE to respond to inquiries by any means and have blocked me from social media connections. I've done nothing, online, offline, or otherwise to cause this to occur. We'll see what happens whence calling the L'Oreal Corporate Offices. If not for all the years and all the money spent on their products, I wouldn't give them anymore of my time. But for this, some L'Oreal employee will being held accountable. #Unprofessional to say the least!

 

*via Facebook PM


L'Oreal USA Consumer Testing Program 4/10/2014


We want to sincerely thank you for your participation with our testing facility over the past  few years.   The volunteering of consumers’ time is always appreciated and highly valued by our organization. As you are aware, participation in our evaluation process is voluntary.  As our disclosure states; All participants may refuse to participate or withdraw at any time without obligation or prejudice. Additionally, our organization may also discontinue participation at any time without consent by our L’Oreal USA staff.


We are writing you today to inform you that your participation has been discontinued at this time. Thank you again for your participation in the past.

Super weird.... keep us updated!

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Yep, just like that apparently... Randomly went to the website to check for any new projects, and instead receiving my login was "invalid". Thought the site was having issues. Then tried on a couple different days and different browsers. Then I sent a message through the website, but never received a response. So I posted on their Facebook page, and again never received a response, until, I sent a PM via Facebook, receiving the response copied. I replied asking for an explanation, and again no response. I then tried to re-message finding I was blocked from sending PM's. Then I went to their FB page to learn I was totally blocked! No messages, no emails, no phone call, no mail, no anything to explain this. Only an employee that's going to be held fully accountable, or some outsourced call center. Now I have to waste personal time to dig up my corporate contact's info to follow up on this. Like I said, if it wasn't for all the $$$ spent on their products for so many years, I'd let it go.
I wonder if there is some limit to surveys and questionnaires you've happened to meet? This is a unfortunate situation and I can understand your frustration, but their terms do say they can discontinue it at anytime. I'm not sure how you will be successful in ensuring an "employee will be held fully accountable". Good luck. I hope you keep us updates on what happens!
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Yep, just like that apparently... Randomly went to the website to check for any new projects, and instead receiving my login was "invalid". Thought the site was having issues. Then tried on a couple different days and different browsers. Then I sent a message through the website, but never received a response. So I posted on their Facebook page, and again never received a response, until, I sent a PM via Facebook, receiving the response copied. I replied asking for an explanation, and again no response. I then tried to re-message finding I was blocked from sending PM's. Then I went to their FB page to learn I was totally blocked! No messages, no emails, no phone call, no mail, no anything to explain this. Only an employee that's going to be held fully accountable, or some outsourced call center. Now I have to waste personal time to dig up my corporate contact's info to follow up on this. Like I said, if it wasn't for all the $$$ spent on their products for so many years, I'd let it go.
Wow. That's so weird. You said they wouldnt give any explanation, but do you have an idea what could have caused them to do this?

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"I wonder if there is some limit to surveys and questionnaires you've happened to meet? This is a unfortunate situation and I can understand your frustration, but their terms do say they can discontinue it at anytime. I'm not sure how you will be successful in ensuring an "employee will be held fully accountable". Good luck. I hope you keep us updates on what happens!"

 

If this was about some type of "limit to surveys and questionnaires", doubtful itself, but more doubttful that would be a casuse to block me from their website and even more their Facebook page. if there wasn't something wrongful behind this (on their end), L'Oreal would be professional enough to respond to my emails or PM's, not block me. There's more to this. Just so inconsiderate in waste of my time. They don't mind, they're geting paid on the clock.

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"Wow. That's so weird. You said they wouldnt give any explanation, but do you have an idea what could have caused them to do this?"

 

PMS??? :roflmao: 

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Originally Posted by coco11 View Post
 

"Wow. That's so weird. You said they wouldnt give any explanation, but do you have an idea what could have caused them to do this?"

 

PMS??? :roflmao: 

But even with PMS I don't think most people take it out on random strangers for no reason.

 

I wonder if someone accidentally made a mistake (deleted an account, assigned someone else the same ID, etc) and are trying to cover their tail without getting caught. Lol, that sounds pretty far fetched too. Maybe you accidentally registered another account years ago and they're auditing for duplicate accounts, and mistakenly thought you were trying to game the system. Mysterious! 

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Did and done nothing! Remember what I wrote, that they are refusing to repond to my emails and PM's, and have blocked me from their Facebook page. There's so much more to what is behind this, but yet to get to the bottom of who's incompent "mistake" or PMS.

 

Sometime back, I had another issue with L'Oreal Rewards Program over my mailing address of more than 20-years, arguing thay will NOT mail me at the given address. Even after sending mutiple photos of their actual past mailing envelopes with postmarks to the same address, they still argued they never have and never will mail anything to such given address. L'Oreal Corporate was not happy to hear about this incident, and shared it was not a first of having problems with the then contracted company responding on their behalf. I'm unclear at this time if "Consumer Testing" and their social media is also contracted out. We'll see.

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The way I look at it is this: Neither side is obligated to the other outside of providing any promised compensation. If you decided you didn't want to participate anymore, you may or may not give them a reason if they asked you. None of us is entitled to be a part of their testing program, and let's be honest - we aren't doing it out of the goodness of our hearts. We're doing it because we get something out of it. I do think they should notify anyone they have decided they no longer want to be a part of the program, but I don't think they owe any explanation or reason. Their terms specifically state they can drop anyone at any time, just as any participant can decide to drop out at any time. While I can understand it must be frustrating that you aren't getting the answers you want, I can also understand why they may have chosen to block you. According to their terms they don't need to have a reason to drop you from the program and they may feel you are harrassing them by using so many different ways to continue to try to contact them. I'm sure I'd be upset too, but there isn't much use getting upset over something they had a right to do.

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