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Lulubelle107

Cravebox has gone out of business (MERGED)

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Originally Posted by kawaiimeows View Post

 

Just a heads up, I merged a second topic that was created with this one. Hope I didn't cause any confusion! smile.gif

Thanks for posting that kawaii, I thought there was a glimmer of hope for Cravebox!frown.gif

 

Originally Posted by DragonChick View Post

 

I was also able to log into my account and delete my cc info just to be safe.

 

 

Smart thinking Dragonchick!

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I know they've changed their business model, but I had no idea that they were struggling so badly.  I haven't loved everything I've got in every box, but for the most part I've loved my craveboxes, and had so much fun getting them.  I'm gonna go pout.  icon_cry.gif

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That's too bad :(

I liked most of their boxes and their customer service was usually good for me at least!

 

I think what might have driven some people away is they kept changing the deadlines on future boxes- I really wanted to know what would have been in the spring craft box...

 

Also they were getting quite repetitive with the Grape juice boxes, gum, pantene.

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Originally Posted by mjreynolds32 View Post

 

I wish I could say I couldn't believe it but they have changed their business model so many times since I first started receiving the boxes last year that it may have been inevitable.  

 

There was a time when I felt like every box was perfect for me.  I had a couple of months where I was chosen for every drawing I entered and then when a box that I really wanted came around I wasn't chosen.  I never really understood how they took their marketing information was taken into account when you took the pre-screeners because the box I didn't receive was the first book box where I actually fit well into every category.  Later on when they had the "dog lovers two" box I put down that I didn't have dogs, I didn't use dog food or calming products etc. just to see if I would get chosen no matter what I wrote and I was.  

 

I really scaled back after that and I only ordered two other boxes this year - the Zatarain's and the recent Girl's Night Out.  The Girl's Night Out box was by and far the best Cravebox I'd received since the original Cooking Light box that had the huge bottle of Torani syrup and the pound of Tully's coffee.  I felt like they had just gotten their act together again.  I wish they would've charged more for the "Instant Boxes" and told you what you were getting and less for the guaranteed subscriptions.  That would've made a lot more sense to me.  

Yes  - what you said is what I would have written myself. They were never constant, and the quality was all over the place after they stopped the subscriptions and switched over. 

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I think it's pretty weird that they just sent out an e-mail a week or so ago about doing a survey to possibly win cravebucks (or whatever they're called). Not to mention their Facebook page as of a few days ago was saying things like how they can't wait to share an awesome new upcoming box with us. Surely they would have known for a while that they're closing? Very strange.

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Originally Posted by DragonChick View Post

 

I was also able to log into my account and delete my cc info just to be safe.

 

Thanks for the reminder! I just deleted my cc from my account. five.gif

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I think it's pretty weird that they just sent out an e-mail a week or so ago about doing a survey to possibly win cravebucks (or whatever they're called). Not to mention their Facebook page as of a few days ago was saying things like how they can't wait to share an awesome new upcoming box with us. Surely they would have known for a while that they're closing? Very strange.
I was thinking the same about the upcoming box they were excited to share. It seems really weird that they would go out of business the same the day they send out their email.

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Was looking forward to the Martha Stewart box. I was lucky to get the first Cooking Light and Dog Lover boxes and a refund for the school themed box.

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Originally Posted by avonleabelle View Post

 

 ... It seems really weird that they would go out of business the same the day they send out their email.

 

It might be because it is the last day of the month.

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So sad to see this company go. Been there since the beginning. Really loved the contests and the twitter parties. Wonder what happened, would like an explanation thought.

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Sometimes, the big people in charge and the people in charge of the day to day operations are not the same. So the people in charge may have known going out of business was possible/likely without informing those in charge of the day to day operations, social media, etc. etc. etc and just let them proceed as normal until they knew for sure, or something. I feel like I didn't word this very well, lol.

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Originally Posted by yousoldtheworld View Post

 

Sometimes, the big people in charge and the people in charge of the day to day operations are not the same. So the people in charge may have known going out of business was possible/likely without informing those in charge of the day to day operations, social media, etc. etc. etc and just let them proceed as normal until they knew for sure, or something. I feel like I didn't word this very well, lol.

 

I agree. I haven't ever been in this position, but my dad works in HR and he always knows when a business is going south before the rest of the employees because he has to plan when to let who go and how to time it. It's highly possible that they didn't tell them until they knew for sure. As it is, they are probably still operating for a bit longer to get out the rest of the instant box orders and other things. Just not taking any new orders so for the general public they are closed.

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Wow.  I did not get the email but I literally just logged in yesterday and deleted my CC info and was going to contact them about deleting my account.  I got the 2 Dog Lovers and the Summer Beauty and over time thought the quality of the boxes decreased.  At least they notified people!

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Originally Posted by blondie415 View Post

 

Hope this is not a joke or a peed off employee bc wouldn't they post it on twitter and their main website

Yeah really, it's kinda weird that they didn't announce it on their facebook, I feel like in this age facebook has become one of the main forms of communication for companies and their customers for general information.

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Yeah really, it's kinda weird that they didn't announce it on their facebook, I feel like in this age facebook has become one of the main forms of communication for companies and their customers for general information.
They did post it on Facebook earlier today :) I checked right after I got the email because the email was so unexpected!

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Originally Posted by mstlcmn View Post

 

 

They did post it on Facebook earlier today smile.gif I checked right after I got the email because the email was so unexpected!

ahhhhh i think it got buried in my news feed and when i didn't see anything on their site i never went and looked haha.

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Originally Posted by kawaiimeows View Post

 

ahhhhh i think it got buried in my news feed and when i didn't see anything on their site i never went and looked haha.

yeah it is on facebook just not on twitter and their website

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Originally Posted by yousoldtheworld View Post

 

Sometimes, the big people in charge and the people in charge of the day to day operations are not the same. So the people in charge may have known going out of business was possible/likely without informing those in charge of the day to day operations, social media, etc. etc. etc and just let them proceed as normal until they knew for sure, or something. I feel like I didn't word this very well, lol.

 

That makes sense. They kept telling us about upcoming boxes and even updated the website with new upcoming stuff (that I was actually excited about for once), but I guess whoever is in charge of that stuff wasn't informed by the higher-ups about them closing.

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That's sad--I liked my crave boxes and was excited about the upcoming cooking light one. I also had good customer service from them when I had to contact them. Is there another company that has similar home/food/beauty boxes? I used to get blissmo box but their service was not good and I bailed.

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I would put some down but I cant put referral links but you can check out my blog and check them out from there
Why not just list names if you are interested in helping? Why make it about your blog and referral links? Edit: taking out the blog link in the quote :] -kawaiimeows

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Just an FYI it is against MUT TOS to post links to blogs.  You can have a link to your blog in your signature but cannot post links in the forums.

Originally Posted by blondie415 View Post

because it helps out me and my blog and the companies I review

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Originally Posted by blondie415 View Post

 

Really sad someone has to turn you in bc they want information

 

Referral links are against the rules for a reason.. if one person was allowed to do it, this forum would quickly become littered with them and helpful information would fall by the wayside unless there was something 'in it for them' in the form of referral bonuses. These rules aren't new, you agreed to them when you signed up. Its not some personal attack against you.

 

I find it sad you'd refuse to help a fellow member with something as simple as the name of a sub box company unless there is a referral bonus in it for you. This is a discussion board... isn't that what we're here for? To talk about makeup and share our love of sub boxes with others with similar interests?

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BTW I did not "turn you in."  I just posted a friendly note in case you did not know.  A mod probably went in an edited your post or deleted it or maybe you were able to do it yourself.

 

Originally Posted by blondie415 View Post

Really sad someone has to turn you in bc they want information

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