- Joined
- Oct 28, 2013
- Messages
- 2
- Reaction score
- 0
London consumers beware of purchasing ANY Micabella cosmetics. The sales team are like 'used car salesman' and they rip you off price wise! I was overcharged for products. I was told the foundation costs £120 and I was given a 'special deal' for various products. When I looked online I realised they had ripped me off and overcharged me by nearly two thirds a product! The foundation retails online for £45. Whats more they will not refund you although I did manage to get more products from them to make up for the price I paid.
I am very unhappy they would not refund me fully and I have written to their headquarters at [email protected]. I await a response from them.
I am pregnant and therefore vulnerable and I feel this company has taken advantage of me.
Any other suggestions of who to contact if I do not get a response from their headquarters would be great. Even although I managed to argue with them and gain a few more products (which by the way my 'special deal' had already paid for), I feel that a full refund should have been offered.
What's more they say there is a 1 yr refill guarantee on foundation and if you use it up before 12 months they will refill it. No where on the receipt is this stated. In store they show you how much product to use but when they make you over they use the product without its shaker top hence they use a lot more. When I tried the product this morning I needed a lot more than 4 taps to achieve ANY coverage at all.
MAJOR CON! I have been left with a product that's average and I feel ripped off!
I am very unhappy they would not refund me fully and I have written to their headquarters at [email protected]. I await a response from them.
I am pregnant and therefore vulnerable and I feel this company has taken advantage of me.
Any other suggestions of who to contact if I do not get a response from their headquarters would be great. Even although I managed to argue with them and gain a few more products (which by the way my 'special deal' had already paid for), I feel that a full refund should have been offered.
What's more they say there is a 1 yr refill guarantee on foundation and if you use it up before 12 months they will refill it. No where on the receipt is this stated. In store they show you how much product to use but when they make you over they use the product without its shaker top hence they use a lot more. When I tried the product this morning I needed a lot more than 4 taps to achieve ANY coverage at all.
MAJOR CON! I have been left with a product that's average and I feel ripped off!