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(Discussion) The Ipsy website

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Originally Posted by zadidoll View Post
 

 

In regards to the products, I would like to be able to sort the products by newest added to site to oldest rather than oldest to newest. I'd also like to see the actual categories. For example, I see that products are listed under fragrance but you can't easily go to the fragrance category. It should be easier to view and find products.

 

I know what you are saying about getting in through the back door.  I tried finding "keywords"  and those key words still don't give me what I want: ie, Red Lip stick...I'll get the most random stuff thrown in there.  Or shady looking product additions. 

 

ETA: I would like if it were set up like how Ulta or Sephora's website is when it comes to products.  By Brand or What you are looking for. 

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Originally Posted by yousoldtheworld View Post
 

I just don't like the Ipsy site in general. To me, a "Look" should be a picture of a specific look, and then each of the items one would use to achieve it. Instead, I feel like it's just a jumble of random pics and videos that people post to get comments. It irritates me and I dislike it.

 

I agree. When I first starting on Ipsy (OMG, my first beauty sub exactly ONE year ago last November! EEEeee, happy anniversary to me! LOL) I created looks to enter the contests and I began with pictures of myself as the main picture along with youtube videos that related to it and were similar since I wasn't a vlogger. The more I competed the more I tried to emulate what the winners were doing because it worked, which was to find a fabulous picture online of some random model and add famous youtube beauty videos from popular vloggers. I then realized how fake that just seems, and I completely stopped doing it because I knew it just wasn't right. It also drove me absolutely CRAZY that the same people would win over and over just because they have so many followers that "love" their looks and they spam all over the website asking for votes. I did that a couple of times, but I hated doing and felt bad, so I stopped. I would like to see other people win though, I don't even want to compete anymore, but I think in all fairness the same person shouldn't win the prizes (especially the big prize from all the brands) every month.

 

Ok, I'm done ranting now lol :icon_redf

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Quote:
Originally Posted by CheshireCookie View Post
 
Quote:
Originally Posted by yousoldtheworld View Post
 

I just don't like the Ipsy site in general. To me, a "Look" should be a picture of a specific look, and then each of the items one would use to achieve it. Instead, I feel like it's just a jumble of random pics and videos that people post to get comments. It irritates me and I dislike it.

 

I agree. When I first starting on Ipsy (OMG, my first beauty sub exactly ONE year ago last November! EEEeee, happy anniversary to me! LOL) I created looks to enter the contests and I began with pictures of myself as the main picture along with youtube videos that related to it and were similar since I wasn't a vlogger. The more I competed the more I tried to emulate what the winners were doing because it worked, which was to find a fabulous picture online of some random model and add famous youtube beauty videos from popular vloggers. I then realized how fake that just seems, and I completely stopped doing it because I knew it just wasn't right. It also drove me absolutely CRAZY that the same people would win over and over just because they have so many followers that "love" their looks and they spam all over the website asking for votes. I did that a couple of times, but I hated doing and felt bad, so I stopped. I would like to see other people win though, I don't even want to compete anymore, but I think in all fairness the same person shouldn't win the prizes (especially the big prize from all the brands) every month.

 

Ok, I'm done ranting now lol :icon_redf

 

Same Ipsy Anniversary!  Go us!!!  :beer:  (That bag started me down a long slippery slope of beauty subs, as well as my obsession with They're Real mascara!)

 

I tried doing looks and such at first, and quickly abandoned the process.  I never really noticed that the same people were winning all the time!  That really does make me cranky, because if the website was easy to navigate, we'd all have a better chance of winning those challenges (and seriously, some of those prizes are FAB! I want one!!!)  

 

I also wish the site would log me out after awhile like Birchbox's does, because I forget to log out and just hit the "x" to close the window.  Right now, I can open a tab a few days later to check something on Ipsy, and (5 minutes later once the page loads), I'm still logged in! Yikes!  Not a prob when I'm using my computer, but if I use a friend's or public computer, that's a safety issue!  They have a lot of my info!

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I agree. When I first starting on Ipsy (OMG, my first beauty sub exactly ONE year ago last November! EEEeee, happy anniversary to me! LOL) I created looks to enter the contests and I began with pictures of myself as the main picture along with youtube videos that related to it and were similar since I wasn't a vlogger. The more I competed the more I tried to emulate what the winners were doing because it worked, which was to find a fabulous picture online of some random model and add famous youtube beauty videos from popular vloggers. I then realized how fake that just seems, and I completely stopped doing it because I knew it just wasn't right. It also drove me absolutely CRAZY that the same people would win over and over just because they have so many followers that "love" their looks and they spam all over the website asking for votes. I did that a couple of times, but I hated doing and felt bad, so I stopped. I would like to see other people win though, I don't even want to compete anymore, but I think in all fairness the same person shouldn't win the prizes (especially the big prize from all the brands) every month. Ok, I'm done ranting now lol :icon_redf
The same people winning drives me nuts. There's one person I think has won almost every month since at least January. With the amount of subscribers Ipsy has, one person should not be winning every single month. The prizes are really good and it would be nice to see people post some original content for the contests. I would love to see different people win every month, I think it makes the contests more fun.
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Ugh!!! That site needs a major overhaul!! There's just too much going on everywhere on it. I only check My Glam Room. I don't use it for anything else.

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Ugh!!! That site needs a major overhaul!! There's just too much going on everywhere on it. I only check My Glam Room. I don't use it for anything else.
Same here!! The site is so jumbled.
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Originally Posted by Meshybelle View Post
 

Ugh!!! That site needs a major overhaul!! There's just too much going on everywhere on it. I only check My Glam Room. I don't use it for anything else.

Me too.   Too much junk.

 

Although, it does load fine for me.  I use Chrome.

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The website was honestly one of the reasons I felt justified in unsubbing.  Obviously, it wasn't my main reason for quitting, because if I was really happy with ipsy I would have just sucked it up.  It was a factor, though.  When I had issues one month, the website was so irritating to navigate, and would take so long to load, that it took me forever to just get to the page that had the email address I needed.

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I have a lot to say about the site and it is not positive! albert.gif

 

I would like to add the complete lack of intuitiveness of the site. I used to DESIGN websites, yes, FOR MONEY. Of course that was in the 90s and design was not as technical as it is now... but I could write HTML in my sleep hahhaaaah So even though I can't write javascript very well, I am a web savvy user !!! I cannot imagine what newbs think of the site. 

 

Keeping this in mind, it took me quite a while to figure out WHAT THE HELL IS A GLAM ROOM AND WHY DO I HAVE THIS? WHAT IS A LOOK AND HOW DO ALL THESE PEOPLE MAKE VIDEOS ONLINE? I was not a subscriber when I first began to use the site. I was considering subbing as I already had a julep sub, and I wanted to learn more about subscription services. If you have ever gotten a bag "My Glam Room: is a crazy concept.

 

Why not just have links to: THE CURRENT BAG, YOUR BAG HISTORY, THE OVERALL COMPANY'S BAG HISTORY, THE COMPANY'S HISTORY, WHAT IS A SUB SERVICE? PRODUCT AND COMPANY PAGES, WHO IS MICHELLE PHAN? BIO OF EACH PRIMARY STYLIST 

 

THIS BASIC INFO SHOULD ALL BE LINKED ON THE FRONT PAGE. 

 

None of the site makes a damn bit of sense. Using lingo that is only pertinent to your own site is not just silly, it's amateur. 

 

I have done so much explaining on the site to other users. I'm glad I got that Urban Decay eye shadow because for a while there I felt like I was a member of customer service working for free. Honestly! I used to go to the site to talk to other members. No one is communicating. Everyone is using the posts to ask basic questions or to complain to the company, as if they are listening and answering. Each post is like one big long customer service issue. 

 

Everyone on each thread was asking all the questions I was wondering, yet WITH NO STAFF ANSWERING.

 

"when do we get our glam bags?" 

"What's in this glam bag?" 

"What date do they ship?" 

"When am I billed?"

"How do I know if I'm getting this bag?"

"How do I know what I'm getting in this bag?" 

"Am I getting this (product) in my bag?"

  When I first started visiting there was no wait list now the big questions are also:    "How long were you on the wait list?" "When will I be off the wait list?" "I am off the wait list. Am I getting this bag?"

 

Once I figured it out I felt sorry for those ppl who were questioning, so I manned the threads awhile each day. Ipsy does not have adequate customer service and their site is the least helpful site I have visited for a retail product/service. 

 

 

Not everyone knows who the heck Michelle Phan is, or even what a subscription service is. There is no "community" on the ipsy site. It is simply a huge clusterf*ck of ppl asking questions that are not so easy to figure out or find answers to. I don't know about you guys, but my first trip to a site is no fun if I have to hunt down the FAQs and read them simply to know what I'm looking at, what is being sold, etc. That is a rarity on professional websites. It is inexcusable when you have a dedicated full-time web staff. 

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I think the website was designed by one of those people that used to make MySpace profiles. I'm surprised there are no glittering GIFs. XD

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Quote:
Originally Posted by CheshireCookie View Post
 

 

I agree. When I first starting on Ipsy (OMG, my first beauty sub exactly ONE year ago last November! EEEeee, happy anniversary to me! LOL) I created looks to enter the contests and I began with pictures of myself as the main picture along with youtube videos that related to it and were similar since I wasn't a vlogger. The more I competed the more I tried to emulate what the winners were doing because it worked, which was to find a fabulous picture online of some random model and add famous youtube beauty videos from popular vloggers. I then realized how fake that just seems, and I completely stopped doing it because I knew it just wasn't right. It also drove me absolutely CRAZY that the same people would win over and over just because they have so many followers that "love" their looks and they spam all over the website asking for votes. I did that a couple of times, but I hated doing and felt bad, so I stopped. I would like to see other people win though, I don't even want to compete anymore, but I think in all fairness the same person shouldn't win the prizes (especially the big prize from all the brands) every month.

 

Ok, I'm done ranting now lol :icon_redf

I agree completely that there should be a special section only for user created content. It is not fair that you would have to compete with someone who searches for content when you have your own blog and photos and ideas. Obviously it takes a special talent and time to do all that.

 

Likewise, it is not fair to only allow professional bloggers to be able to enter contests. I like the idea of people sharing other's content. But that should be in a different category and to only compete with non-professionals. They are simply not comparable posts.

 

Why should someone like you who is so talented have to create different content to try to win? Ipsy is missing out on this by not showcasing bloggers who have talent. That would be a big draw for me to go to the site. We all know about Kandee Johnson and love her. I want to find others to follow. New people who have different ideas. Show me what you (various people) did with your ipsy products! I promise I will go to the site and look. 

 

Something that bugs the beejessus out of me is that we cannot upload a simple link to a page when creating a look. Sometimes the best content is NOT A VIDEO, but a blogger's page, a page about how to use a product, etc. Why they don't allow for links other than YouTube i just don't get. Also, You tube is not the singular site to find videos. There is Vimeo and many other sites. Many sites have embedded videos. 

 

Those are a few ideas. Oh, and Canadians can't enter a contest because ipsy is too cheap to pay for the mailing?? Not really sure why Canadians cannot enter, yet they sell bags to CA citizens. It is not fair. 

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Quote:
Originally Posted by mindcaviar View Post
 

I agree completely that there should be a special section only for user created content. It is not fair that you would have to compete with someone who searches for content when you have your own blog and photos and ideas. Obviously it takes a special talent and time to do all that.

 

Likewise, it is not fair to only allow professional bloggers to be able to enter contests. I like the idea of people sharing other's content. But that should be in a different category and to only compete with non-professionals. They are simply not comparable posts.

 

Why should someone like you who is so talented have to create different content to try to win? Ipsy is missing out on this by not showcasing bloggers who have talent. That would be a big draw for me to go to the site. We all know about Kandee Johnson and love her. I want to find others to follow. New people who have different ideas. Show me what you (various people) did with your ipsy products! I promise I will go to the site and look. 

 

Something that bugs the beejessus out of me is that we cannot upload a simple link to a page when creating a look. Sometimes the best content is NOT A VIDEO, but a blogger's page, a page about how to use a product, etc. Why they don't allow for links other than YouTube i just don't get. Also, You tube is not the singular site to find videos. There is Vimeo and many other sites. Many sites have embedded videos. 

 

Those are a few ideas. Oh, and Canadians can't enter a contest because ipsy is too cheap to pay for the mailing?? Not really sure why Canadians cannot enter, yet they sell bags to CA citizens. It is not fair. 

 

It's probably because sweepstakes laws in Canada are ridiculous and complicated (specifically in Quebec).

 

http://contests.about.com/od/sweepstakes101/f/caskillquestion.htm

http://contests.about.com/od/sweepstakes101/f/VoidinQuebec.htm

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I agree that the ipsy website is a joke, and why to complicated to use. The basic info that new subscribers want just isn't available. I'm sure that turns away a ton of people right there. I only use the site to see and review products in my glam room. And I wish I could do those simple things from my phone! Anything else is just a waste of time to try to figure out.

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Quote:
Originally Posted by gemstone View Post
 

 

It's probably because sweepstakes laws in Canada are ridiculous and complicated (specifically in Quebec).

 

http://contests.about.com/od/sweepstakes101/f/caskillquestion.htm

http://contests.about.com/od/sweepstakes101/f/VoidinQuebec.htm

Awww! I'm sorry to hear that. :( Is it still considered a sweeps if you are awarded for your skill? If you win a look challenge or a photo challenge?

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Awww! I'm sorry to hear that. :( Is it still considered a sweeps if you are awarded for your skill? If you win a look challenge or a photo challenge?
I'm not sure if that would make it a sweepstakes or not, but I guess it's a contest, so maybe they fall under the same category. Many contests, even in Canada, exclude residents of Quebec because of their rules about sweepstakes. Why can't Ipsy just follow suit?

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The thing I hate more than any other aspect of the ipsy site are the stupid spammers. I have this one girl that leaves a comment on my page EVERY MONTH telling me to check out her looks and make sure to thumbs them up. Grrrr! This same user has won challenges for 3 months in a row by posting unoriginal content and spamming the life out of it. I think that when judging the looks, ipsy should try and take into account if it is original content or they should have a way to flag the post for copyright problems.

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Quote:
Originally Posted by chrysti198 View Post


I'm not sure if that would make it a sweepstakes or not, but I guess it's a contest, so maybe they fall under the same category. Many contests, even in Canada, exclude residents of Quebec because of their rules about sweepstakes. Why can't Ipsy just follow suit?

I followed the links you posted and it seems to only apply to sweepstakes or "chance" type of contests. Maybe you couyld write to ipsy customer care and make the suggestion about excluding Quebec?

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Quote:
Originally Posted by mindcaviar View Post
 

I followed the links you posted and it seems to only apply to sweepstakes or "chance" type of contests. Maybe you couyld write to ipsy customer care and make the suggestion about excluding Quebec?

 

I wonder, though, if they don't do the Quebec exclusion just for the sake of ease or if it's more involved for a US-based company. As in, are foreign companies required to make contests applicable to the whole country without excluding a province / territory? 

 

Also, Canadians, don't feel too bad. The great state of Rhode Island gets excluded from a lot of contests because their laws are pretty unique and stringent. Also US territories get left out a lot. I used to live on one and always felt like some sort of pariah for being excluded from all the cool contests. Take solace in the fact that you have Tim Hortons and Kinder Bars.

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Originally Posted by MissTrix View Post
 

I think the website was designed by one of those people that used to make MySpace profiles. I'm surprised there are no glittering GIFs. XD

Seriously! It's a terrible design. As a surfer there's loads of crap you don't want to deal with and nothing that you do want to see.

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I have to say you guys are right on the mark.  I am a new subscriber to Ipsy (I got on the waiting list in August and finally got my first bag last month).  I started out with a Goody Box subscription because I stumbled across an article about it then started searching for other types of subscriptions and now I am hooked.  I only currently get BirchBox and Ipsy (damn you budget!) but Ipsy has been hands down the most confusing website ever!  If it was not for coming accross MUT trying to find spoilers I would not know anything about how to navigate the site.  So thanks ladies!  You make my life much easier.  I did in the begining try to ask Ipsy a question about the site but got a very generic reply (that took forever to get by the way) so I have not tried again.  If they cleaned it up and made the contests fairer I would be more tempted to enter them.

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I followed Ipsy's Facebook solely because it is so freaking difficult to navigate the site. I couldn't consistently find the contests, which apparently are being won by spamhos. :

 

An important question for me is: is Ipsy content viewable by those outside Ipsy? Will they be using my image without my permission at any point? I just don't trust them considering their history, their website, and their incredibly bizarre decisions. I'm going to be working soon, and would not appreciate any looks I may create for Ipsy ending up anywhere near professional contacts.

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Quote:
Originally Posted by kotoko View Post

 

An important question for me is: is Ipsy content viewable by those outside Ipsy? Will they be using my image without my permission at any point? I just don't trust them considering their history, their website, and their incredibly bizarre decisions. I'm going to be working soon, and would not appreciate any looks I may create for Ipsy ending up anywhere near professional contacts.

 

Yes and no. If you don't log in you get the main splash page which shows previous Ipsy bags however if you have a link to someone's profile you can view the site without being logged in.

 

Example, here's Ipsy's page: http://www.ipsy.com/ipsyOfficial and here is one of the looks from Ipsy: http://www.ipsy.com/look/l-hnwc9io9ey7jx1j/Gorgeously_Galactic

 

Here's my page on Ipsy: http://www.ipsy.com/zadidoll and one of the looks I've put together: http://www.ipsy.com/look/l-hnupzldommyj1a1p/

 

If you upload your image to Ipsy then you're giving them permission to use your image on their site or FB so if you want to revoke that then you'll need to delete the image.

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Quote:
Originally Posted by zadidoll View Post
 

 

Yes and no. If you don't log in you get the main splash page which shows previous Ipsy bags however if you have a link to someone's profile you can view the site without being logged in.

 

Example, here's Ipsy's page: http://www.ipsy.com/ipsyOfficial and here is one of the looks from Ipsy: http://www.ipsy.com/look/l-hnwc9io9ey7jx1j/Gorgeously_Galactic

 

Here's my page on Ipsy: http://www.ipsy.com/zadidoll and one of the looks I've put together: http://www.ipsy.com/look/l-hnupzldommyj1a1p/

 

If you upload your image to Ipsy then you're giving them permission to use your image on their site or FB so if you want to revoke that then you'll need to delete the image.

Thanks a bunch! Looks like I won't be entering any of their contests with my own face in that case. Too bad; it would've been fun.

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I want to enter one of the challenges (probably em) and see if I can win with an original cover photo, rather than stealing from a professional MuA. I know it's highly unlikely that I will win but I want to try.

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