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I did it! I placed my first non-Memeshop Korean beauty order! :luv:

 

I feel like a pro now! *high fives everyone reading*

I made my first one the other day!!

 

So what did you get??

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I did it! I placed my first non-Memeshop Korean beauty order! :luv:

 

I feel like a pro now! *high fives everyone reading*

*high fives* Hope you got a bunch of really cool and wildly random stuff to try out!

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I made my first one the other day!!

 

So what did you get??

 

Boy, am I glad you asked, because I am secretly dying to share, lol. I got the Too Cool For School Dinoplatz Dear Brachiosaurus blotting paper pact, Too Cool For School Dinoplatz Cushy Blusher in Beach Break, Etude House Blending Sleeping Cream spoons in Rosehip and Seaweed, Etude House Ribbon Beauty Nose Hair Scissors (lol - but seriously, so cute), Etude House Dear My Blooming Lips Talk in Greed Pink, and a Jetoy Choo Choo Dolly Pouch in Jewelry. I love all the ridiculous names and how utterly adorable everything is.

 

Okay, now your turn - what did you get? :lol:

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Boy, am I glad you asked, because I am secretly dying to share, lol. I got the Too Cool For School Dinoplatz Dear Brachiosaurus blotting paper pact, Too Cool For School Dinoplatz Cushy Blusher in Beach Break, Etude House Blending Sleeping Cream spoons in Rosehip and Seaweed, Etude House Ribbon Beauty Nose Hair Scissors (lol - but seriously, so cute), Etude House Dear My Blooming Lips Talk in Greed Pink, and a Jetoy Choo Choo Dolly Pouch in Jewelry. I love all the ridiculous names and how utterly adorable everything is.

 

Okay, now your turn - what did you get? :lol:

I got:

 

[ETUDE HOUSE] Silk scarf Damage 2X Avocado

 

[ETUDE HOUSE] Silk scarf Damage 2X Argan

 

[ETUDE HOUSE] Hand Bouguet Rich butter Foot Mask

 

[The Faceshop] Real Natural Mask Tester Rice 10ea

 

[too cool for school] Egg Cream Mask

 

[Holika Holika] Baby silky foot one shot peeling

 

[ETUDE HOUSE] Cherry Lip Gel Patch 1EA

 

I had the Étude house I NEED YOU! MASK SHEET (A~Z+heart ) set ordered, but it apparently sold out and they cancelled that part of my order....boo! As you can tell, I love masks!!

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I have a question for you sheet mask buyers.. I see quite a few of the my beauty diary boxes on ebay for @$14. A lot ship from within the US, is this a red flag or is it probably ok? I am a little paranoid about getting fakes of these since I am unfamiliar with the brand. Is it better to get from an ebayer based in Korea? I just want to get a single box to try them out without paying too much for shipping.. but I'll buy from an online store if that is better. Can I get thoughts on this?

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I have a question for you sheet mask buyers.. I see quite a few of the my beauty diary boxes on ebay for @$14. A lot ship from within the US, is this a red flag or is it probably ok? I am a little paranoid about getting fakes of these since I am unfamiliar with the brand. Is it better to get from an ebayer based in Korea? I just want to get a single box to try them out without paying too much for shipping.. but I'll buy from an online store if that is better. Can I get thoughts on this?

 

There is always a risk buying from ebay, even from high rated sellers. The best thing to do is research a few sellers that have a decent variety of masks. Look at some of their feedback, including the negative ones, if any. My roommate is a full time ebay seller, and he'll tell you first hand that ebay ALWAYS sides with the buyer, so if you receive a counterfeit box of masks, you can definitely report them to ebay, get your money back and have them banned from selling.

 

I've purchased quite a few MBD masks from ebay and some of them have shipped from the US and I've never had an issue. I only received one fake box ever, and it was a looong time ago and I think I bought it from some random ebay store that barely had any feedback lol I was so dumb :(

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I have a question for you sheet mask buyers.. I see quite a few of the my beauty diary boxes on ebay for @$14. A lot ship from within the US, is this a red flag or is it probably ok? I am a little paranoid about getting fakes of these since I am unfamiliar with the brand. Is it better to get from an ebayer based in Korea? I just want to get a single box to try them out without paying too much for shipping.. but I'll buy from an online store if that is better. Can I get thoughts on this?

 

MBD isn't a Korean brand (I want to say it's from Taiwan?) so buying from a Korean seller may not help. You're in the US? Someone mentioned you can order them from Walmart online. Probably safe to get them from Walmart. 

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@, did you order from HonestSkin? I placed an order with them and it looks like some Etude House masks I wanted are getting cancelled. I'm so confused though because I received a refund but it doesn't match up with anything. 

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@, did you order from HonestSkin? I placed an order with them and it looks like some Etude House masks I wanted are getting cancelled. I'm so confused though because I received a refund but it doesn't match up with anything. 

 

I did, and they cancelled one of my boxes of masks.  Maybe send them an email?

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I did, and they cancelled one of my boxes of masks.  Maybe send them an email?

 

I did send them an email, so I'm just waiting to hear back. Wonder if the refund I got already was for the shipping? I should double check what I was charged. The way their site deals with the sales prices (as a further discount later on in the invoice) makes it sort of confusing. 

 

Has anyone had to deal with the customer service at HonestSkin before? Is it going to be hard for me to get an answer or have them understand what I want? I have two different issues. 

 
First issue, I ordered 6 items because between 4-6 items costs $9 to ship, 3 and under is $5. Because they cancelled 2 of my items I am still paying $9 shipping. I'd rather either add two more items or drop 1. I don't want to pay $9 shipping when two of my remaining items are less than a dollar each. 
 
Second issue, the way they calculated my refund makes no sense. I used a $2 coupon for opening a new account with this order. The two items they cancelled cost a total of $5.13. So instead of refunding $5.13 they subtracted the $2 coupon from my refund and only gave me $3.13. Am I missing something in thinking that makes no sense? I should still get $5.13 back and the $2 should still be applied to the remaining items, right? 
Edited by blinded

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@@blinded you are absolutely right. That $2 is yours too keep. Unless my math is bleh too. And that shipping...did you email the issue? If they don't refund you...honestskin might as well change their name to...dishonestskin. *cough*

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@@blinded you are absolutely right. That $2 is yours too keep. Unless my math is bleh too. And that shipping...did you email the issue? If they don't refund you...honestskin might as well change their name to...dishonestskin. *cough*

 

I have emailed them and asked they refund me my $2 plus use the $2 coupon towards my remaining order.  I also asked they let me either replace the two items they cancelled or let me remove one item, if that's to complicated I'd rather just cancel everything and re-order again. The two cheap hair masks have sold out, so I can't place the exact same order but I'm really annoyed. Yes, technically the shipping cost is correct, but why wouldn't I maximize my shipping since they base it on # of items ordered.

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I looked at my card today and my refund for the masks hasn't shown up yet. I'll let you know what mine looks like, but some of the items I ordered two of, so I don't think one cancelled item would make a difference in shipping for me.

 

However, I'm not liking what they did with your $2 coupon. I used one, too, and I'll send an email if they removed it. They cancelled part of the order, not me.

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It seems really petty to be annoyed with how they treated the coupon since it's only $2, but it's the principle of it. They can't decide that the $2 was applied to those masks and not refund my money. That makes no sense. Check way down at the bottom of your order to see if they did the same thing to you. That's where I found it. 

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Is this what yours looked like?

 

Refund Information

 

Cancellation Date 2014-09-16 14:25:13

 

Amount to be refunded Product 27.39 -11.00(Discount per item) -2.00(Use Store Credit) = Total : USD 14.39

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That's how mine looked. The took the $2 from you too. 

 

Amount to be refunded Product 8.58 -3.40(Discount per item) -2.00(Use Store Credit) = Total : USD 3.18

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Argh...ok, I'm going to email them too. Let me know what kind of response you get.

 

Thanks for pointing that out, I would never have noticed or even thought to look for that!

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I heard back from them and it still makes no sense. They have given me back my $2 coupon. So to them my refund was $3.18 + $2 coupon. My order has also shipped so it's too late to do anything about that. I've replied and said that I'm not happy with that and I at least want my $2 refund in addition to having the coupon. We'll see if I get anywhere. 

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So they are refunding you another $2? I haven't sent my email yet, I'm trying to decide is I should just ask to have them reinstate my coupon code so I can use it on another order or if I should ask them to credit the order I already placed.

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They've just reinstated the coupon to my account. Basically they took real money I spent and converted it to a credit. But, since I had the coupon before this order (and it should have still been used) I'm still out my real money. If they let me keep the coupon and refund me my additional $2 then I'm willing to call it even, although I'm still annoyed about the shipping thing. I really feel silly arguing with them about this, but it makes me not want to order from them again. 

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Did you send them a private message?  It was the only way I could find to contact them.  I asked them to apply the coupon to my order and refund my $2.  Will let you know what they say.

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That's the only way I could find to send them a message. Please let me know what they say to you. Maybe you'll be able to explain it better than me to them.

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ohhh, look at this at missha

 

http://www.misshaus.com/all/skin-care/skin-care/masks-exfoliators/beauty-planner-set-1-9-sheets.html

 

Beauty Planner Set 1 (9 SHEETS)

Be the first to review this product

Special set includes 7 sheet masks + 2 eye patches for firming, lifting, revitalizing, nourishing, and brightening care.

SET 1:
-PURE SOURCE LEMON
-PURE SOURCE SEA KELP
-PURE SOURCE RASPBERRY
-PURE SOURCE CAVIAR
-PURE SOURCE GREEN TEA
-PURE SOURCE HONEY
-NEAR SKIN FIRMING PEPTIDE V SHAPING MASK
-2 DEEP SEA WATER FIRMING EYE PATCHES
 
10.00!!
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No!!!!! I seriously cannot buy more Missha because both orders from their sale arrived this week... But that's a great deal!

Edited by goldendarter
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