Jump to content
Luxx22

Memebox Issues

Recommended Posts

Might be best to contact them

I have. :) The case is in open status on that page of my Memebox account. No one has replied yet, but I'm sure they will soon. I should have contacted them earlier, but thought I just got shipped one extra box.. that happens sometimes too. 

CFisher and I have almost identical " strange occurrences" with our Memebox shipments. I haven't said much about mine because usually, I end up getting freebies from Memebox out of it, LOL.

Edited by GirlyGirlie

Share this post


Link to post
Share on other sites

How long does it take Memebox to ship? I am fairly annoyed. I'm too spoiled by Amazon prime. I placed my order 2/27 and as of today it still says processing :angry: I misread the site saying it ships in 3-5 days so I ordered it for my birthday which is 2 days away. I can't understand why they haven't shipped my items yet and it has already been a week. Or maybe they have shipped it? This is my first time ordering from Memebox and as of today the status of it is "processing" -.-

Share this post


Link to post
Share on other sites

@Mangacat  sometimes they ship out and don't update the shipping status, and I still get mine within a week after I ordered it.    However, the 27th was over a week ago - I would email them on it.

  • Like 1

Share this post


Link to post
Share on other sites

@Mangacat  sometimes they ship out and don't update the shipping status, and I still get mine within a week after I ordered it.    However, the 27th was over a week ago - I would email them on it.

Thanks, I'm going to see if it comes in Monday before I send an e-mail. I was hesitant to send one due to people saying their customer service was poor and it kinda made me not want to deal with it unless I was absolutely sure my order wasn't coming in on time.

Share this post


Link to post
Share on other sites

 

 

glamgal98, on 16 Sept 2014 - 10:37 AM, said: Ok I hope someone can tell me something anything about this situation I have with meme right now. Last month I emailed to let them know I was very unhappy with my last few boxes. I'm up to trying new things and I love Korean cosmetics and skincare but dang! They are charging us months in advance and some of these boxes are just straight junk to me! It's cool I keep ordering hoping to get new things to try. Anyway after I email them I go from vip to removed from their emails period!? I got boxes comming and I'm not getting any kind of address verification like I used to. I'm wondering about a shipping notification since 1 box is supposed to ship today. I sent an email today and didn't even get the normal -we got ur email- auto reply!!!! What should I do?????
 

Sorry if any of this is irrelevant but VIP is something that is maintained so you may have lost the status. (especially if you were dissapointed in your past boxes and havent bought as many)

 

Either way I dont believe you have been removed from their emails, but shipping notifications are a little behind it seems, I got a shipping notification after I had already got the box. The boxes do seem to be shipping on time though for the most part.

 

I have never had an auto reply to any of my emails, but they have always replied within a day or so.

 

While I know this is late, I would believe that she was removed from the email list. I had the same thing happen to me last fall.

 

I was a VIP and was disappointed in a couple of the boxes I had received. While I did not complain to them, I elected to cancel some of my upcoming boxes. They cancelled my upcoming boxes as I requested and stopped sending me emails.

 

I was able to check the status of all my remaining boxes on the website and they came just fine. They left my VIP intact until it expired, but from the day I cancelled those boxes and got my confirmation I have never received any more emails from them.

 

I was never clear whether someone made a mistake when they cancelled the boxes and took me off the email list or if it was some sort of retaliation for cancelling.

Share this post


Link to post
Share on other sites

So today my order still didn't arrive yet and it has been about 10 days. I send a message asking about my order to membox I am fairly upset it won't arrive in time for my birthday. I was pretty surprised Gwen responded to my e-mail within 5 minutes of me sending it!  Well maybe their customer service has changed because I've heard so many horror stories on it.

Share this post


Link to post
Share on other sites

So I finally got my order. The customer service wasn't bad but I got the wrong item in the box. Sigh.

They sending right one out?

Share this post


Link to post
Share on other sites

They sending right one out?

I don't know I send them the e-mail at 1 pm and it is almost 6 pm now. I will give them till Tuesday (3 business days to reply). I ordered this one: https://us.memebox.com/power-10-formula-propolis and they sent me this one https://us.memebox.com/power-10-formula-co-effector?grid=1-1. The propolis was out of stock a few days after I ordered it. I have a sneaking suspicion that the propolis was unavailable (hence the 10+ day delay in delivery of my items) which then following my complaint they substituted a very similar looking product :unsure: . Hopefully I get the propolis I see they have restocked.

Share this post


Link to post
Share on other sites

Lol I have been there. Hopefully they'll fixit fast for you.

I am super HAPPY, she responded to me in the same day saying they will send out the proper one. Yay that means I got a free item to try out! Kinda loving Memebox a bit right now :lol:

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.




  • Recent images in this topic

  • Posts

    • I'm having some backsliding, but still trying! I'm really seeing progress using my full size cleanser, toner and moisturizer. I decided to change my routine. I have been experiencing for a while now some strange kind of boredom. When I'm not working, I really don't have fun any more. I don't get chores done either. I'll just get up, and the time just passes, and my room will be messy with a pile of laundry, and I don't get it done, and it makes me feel bad. I can't focus on reading a book or watching a show or movie. I always feel my weekend is a waste. I'm not having fun when I'm lazy like this either; it feels awful.  I decided to change my routine and fight this state! I told HR I wanted to work on Saturday every week and have Thursday off every week, which makes both my work weeks and time off shorter periods. I'm hoping it will be easier to make the most of time off when it is one day instead of an entire weekend. And I might feel less tired when the work week is broken up. I also made a list of all I hope to do in my days off. I want to have my laundry done, cleaning done, write in journal, post on Makeup Talk [I do enjoy writing], watch a show or movie and read a book, and best of all use a face mask on the two days off!  I'm not using all my face masks at all. I got a flyer from Yves Rocher with some awesome new face masks and scrubs. I really want one, but not until I've used up all the masks I have now! The Thursday and Sunday off will be my special beauty days to use up products with extra relaxing beauty routines.  Last night I went out with a friend of mine and my brother to Family Dollar. While she was shopping, I looked in the beauty section. I enjoyed it. I saw some things I wanted, but did not get, because I don't need them. I saw: Aromatherapy diffuser set with a little cherub. Pretty makeup brushes. I already have a ton. No reason to wear makeup because I always go out with a face mask. I should make an effort to use eye makeup though. I need to care for myself better and put effort into myself.  Skin care set with cleanser, toner, and cream in one box, only five dollars. I think the cleanser had shea butter. I wanted to try it, but have tons of skin care going back to 2017 I need to get through!  After we took our friend to eat, we came out and had a nail in our tire and a flat. The roadside assistance man was really nice though. I got a Car Care credit card and an appointment to get it fixed today. I am backsliding with my debt snowball, but I'm not going to let it stop me. I'm just going to keep going and start over with whatever debt is smallest, being diligent with No Buy/Project Use It Up.  I have been more productive this morning, started laundry and cleaning and wrote in my journal. The more I try the better it will get! Then maybe I won't order takeout so much. I'm kind of looking forward to going to the auto shop, because it will be something to accomplish, and then I'll go to lunch with my brother (less expensive than getting Door Dash).  The first mask I will be using up is my smallest sample, Glamglow Supermud Clearing Treatment. I have many mini masks from Ipsy, etc. and I believe two full size masks and two full size scrubs, and a box of sheet masks.   
    • I guess you should exercise and eat healthy for it!
    • You absolutely tip the student!! Regardless if they have been in the business for 20 years or they are just starting out - they are putting their time and effort into giving you a gorgeous cut/colour that you will love
    • It's awesom to have the national lipstick day could really amazed the women and girls ! They will ove to have different variety of shade and color ...
    • cool, thanks for the tips!  I like all of k-beauty products I've tried so far but I haven't tried any foundations yet. The best foundation I've found is FitMe and it's super cheap but I want to change brands.  FitMe is a matte finish.

About MakeupTalk®

© 2003-2018 MakeupTalk.com®, an active online community and message board geared towards members wanting to discuss everything to do with makeup, cosmetics, product reviews, monthly subscription boxes and general beauty related topics. Our community provides product reviews, makeup and general beauty tips. Our most popular topics are subscription boxes and their monthly spoilers. Join our community for free to take part in the conversations and share your own beauty tips and product reviews with others. We look forward to seeing you online here at Makeuptalk®!

Follow us

Recent tweets

MakeupTalk Facebook - 911K Likes

×
×
  • Create New...