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Popsugar Must Have October 2014 *May Contain Spoilers*

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I received my box around the usual time, mid month. No issues with payment as I prepay months in advance... I enjoyed the box very much and actually prefer not having a big ticketed item that I may or may not like. I was able to use my BJB gift code to purchase 3 sets of tye-dye hair ties and received confirmation and a tracking code, although the weight says 3lbs... it does state my hair ties are being shipped.

 

I'm sorry everyone else has had such a hard time this month.

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I got the same message from them on Sunday as well. Minus the bit about a gift. I'm a little put out by this experience. I still haven't received any tracking and if I'm supposed to receive it on the 30th it must have gone out today. (Unless they're overnighting it, which just seems ... ludicrous.) 

they are 2 day shipping mine i didnt get a tracking email and fedex on the computer didnt show anything but on my fedex app it shows label made today 2 day shipping and will arrive the 30th

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Got an email back from popsugar, not an automated answer. They were super polite. Much better getting a personal response IMHO. Anyway. My box should arrive on 31st.

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Finally got my box today, all excitement was lost though lol Its ok, I don't hate it but not in love either. Hoping November doesn't show up at the very end of the month too.

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they are 2 day shipping mine i didnt get a tracking email and fedex on the computer didnt show anything but on my fedex app it shows label made today 2 day shipping and will arrive the 30th

 

Thanks. I just checked my FedEx delivery calendar and it shows the shipping label was created early this morning (3am) and it's due to ship today via overnight, so arrive tomorrow. At least they seem to be to making an effort to push these out in a timely manner. 

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I had emailed them asking if they would send something more fall themed instead of the nail decals since I won't receive them in time for the holiday. I received the following response:

 

Hi Amanda,

We'd be happy to send you an extra item in a separate shipment. Again, we're so sorry for all the troubles caused this month and hope you enjoy your gift! :)

Thank you,

Lisa and Team

 

 

I'm guessing they're probably going to send an extra something to everyone, much like they sent a bonus for people who had a late LE box in the spring. 

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Wait, sorry... does anyone remember/know how much the box weighed this month? Was it 4 lbs? 

 

EDIT: Never mind, found the answer.  

Edited by ikecarus

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I had emailed them asking if they would send something more fall themed instead of the nail decals since I won't receive them in time for the holiday. I received the following response:

 

 

I'm guessing they're probably going to send an extra something to everyone, much like they sent a bonus for people who had a late LE box in the spring. 

 And that will take several weeks to get to you, I am waiting for something for my expired brownie. 

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My box arrived today. Despite being told it shipped out on Friday by Lisa Sugar and would reach me on Wednesday -- it was actually shipped out on Tuesday via expedited shipping. I received an e-mail yesterday telling me this by Lisa, saying that it will arrive "by Thursday." So, I was a bit miffed that they didn't follow-through on what they told me (especially since I'm going out of town tomorrow and counted on bringing the nail-art with me for my mother), but then came home to find it on my doorstep. Still grumpy about this month's experience and don't trust them with my credit card information -- they will need a few smooth sailing months until I resubscribe, buuuut...

 

Box thoughts:

1. I LOVE THE MALT BALLS. I hate malt balls. Hate them. With a passion. I tried them and was so pleasantly surprised. I want more.
2. The candle smells delightful! Debating giving it away as a gift to someone who will write on it more, though.

3. Love the soap! Also debating gifting it, though, so I haven't opened it up to smell it. I assume it's quite light as I can't smell it through the packaging.

4. The socks are cute! I'll give to my mother as she loves fun socks, though.

5. The picture frame is lovely -- but I actually have one already! I'm planning on gifting it to my former boss who is moving to a different company for her new desk, though.

6. I have a friend who has tried her hand at Stitch Fix, so I'll likely give her my coupon for Whatever That Box Coupon Was Called.

7. Seriously debating using the Deal & Deluca coupon.

8. The eyeliner is only so-so to me. I forgot it was in there with the rest of my excitement, but will try!

 

Overall, I liked it! My box didn't have an "October Box" PopSugar pamphlet, though.

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Got my gift box today! So relieved, I'm meeting my Daughter for Lunch in the afternoon. So glad to have it in time to give it to her for Halloween.

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I finally heard back from Pop Sugar despite the fact that I was aware that they did eventually take payment for October.

 

Thanks for your patience! Please know you did everything correct on your end and we apologize for the confusion. We were having issues processing cards but we've fixed this error and you were successfully billed on 10/25/14. Your October box will be sent through expedited shipping and you should expect it no later than Thursday, 10/30/14. Please let us know if there is anything else we can help with.

 

The box won't be here by today according to tracking.

 

 
Estimated delivery :
Sat 11/01/2014
 
I looked at last month's normal tracking and once it departs the FexEx depot in Northborough it transfers to the USPS and typically takes one more day. The only way it will arrive is if it's delivered by FedEx today. Looks like, and I hope tracking is wrong, that my October box will arrive in November!
 
Edit: I just realized that the tracking states it was shipped via SmartPost and it was not expedited as stated in the email. I've emailed PopSugar about it.
Edited by zadidoll

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I had emailed to lisaandteam email address about my order that I was charged on Oct 1st on 28th morning, saying I need an update on my box and if it is not yet shipped, I want refund, I didn't get any reply till now, but I got a "Your box is on its way" email yesterday afternoon, and the shipment was through Fedex overnight. And it is on vehicle delivery already. So they obviously hadn't shipped my box when I emailed them, but they ignored my "if you haven't shipped I want refund". But I cancelled my dispute I filed through my cc-- because at least they overnighted my package. It shows as 4lbs like some of you mentioned. I am still not interested about November box-- it is already up for purchasing.  

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mine still shows only label was made was supposed to be delivered today but nothing came...  they stopped replying to my emails too.

 

 

mine only shows as 1 pound

Edited by Monica Sue

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Are everyone's socks soze 9-11?

 

No, mine were smaller, and they fit me. Do they have our shoe size on file from a profile questionnaire?

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My gift box with MSA code for kendra scott necklace was delivered via FedEx overnight. In case anyone was wondering, necklace came in the box. Delivery today was unexpected but very much appreciated.

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