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Allure Beauty Box May 2016 *SPOILERS*

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Like many others, I signed up for the May Allure box on April 22, after seeing the awesome Foreo spoiler. The charge went through on 4/25. Then I read about the whole overselling debacle, and the huge swath of new subscribers whose subs would start in June. Since I was one of these new subscribers (I have never before subbed to the allure box, even when it was Sample Society), I knew I was in the unlucky group who wouldn't get the May box, so I kept up with all the developments; however, I didn't call CS to confirm I wouldn't get the May box, because frankly I'm in the midst of 2 life crises right now, am utterly overwhelmed, and the thought of contacting CS somehow seemed way more of a big deal than it was. I planned on contacting them to get a refund in the third week of May, after most people had made their calls. Then randomly, yesterday I got a shipping notification for a box, complete with a tracking number, which shows a box shipped out on May 11.

 

What is going on? Did they get more inventory? Did they make a May box "variation?" As I said, I never reached out to customer service, so I know this isn't a February box or Love box or Mystery box or whatever they were offering to placate upset subscribers until they ran out of those, too.

 

I guess we'll see when it gets here...

 

Something really weird is going on with my sub boxes this month.

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Like many others, I signed up for the May Allure box on April 22, after seeing the awesome Foreo spoiler. The charge went through on 4/25. Then I read about the whole overselling debacle, and the huge swath of new subscribers whose subs would start in June. Since I was one of these new subscribers (I have never before subbed to the allure box, even when it was Sample Society), I knew I was in the unlucky group who wouldn't get the May box, so I kept up with all the developments; however, I didn't call CS to confirm I wouldn't get the May box, because frankly I'm in the midst of 2 life crises right now, am utterly overwhelmed, and the thought of contacting CS somehow seemed way more of a big deal than it was. I planned on contacting them to get a refund in the third week of May, after most people had made their calls. Then randomly, yesterday I got a shipping notification for a box, complete with a tracking number, which shows a box shipped out on May 11.

 

What is going on? Did they get more inventory? Did they make a May box "variation?" As I said, I never reached out to customer service, so I know this isn't a February box or Love box or Mystery box or whatever they were offering to placate upset subscribers until they ran out of those, too.

 

I guess we'll see when it gets here...

 

Something really weird is going on with my sub boxes this month.

I did too!!  I had a USPS notice last night, but had no idea what it was.  I rec'd my shipping email today.

 

Same stats, new subscriber, didn't bother to msg them to find out what was going on -- just kept my fingers crossed!

 

Hmmmmm....

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I messaged them about my mystery bag.  It hasn't shipped yet but it is in fact a bag.  For some reason that makes me a bit happier about this whole thing.  I had a dream it was pink plastic and full of herbal essence travel size shampoos.  

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MakeupTalk was interviewed by the Wall Street Journal about the various sub boxes but in their recent article talking about them, we were not mentioned. :(

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MakeupTalk was interviewed by the Wall Street Journal about the various sub boxes but in their recent article talking about them, we were not mentioned. :(

Aw what a bummer!

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Grr! AGAIN they attempted to charge my card for May, even after I had called them to straighten things out. Even worse, when I called 'Courtney' was so incredibly rude, arguing with me that I had an outstanding order for May I was responsible to pay for. Uh, no, my husband's gift sub to me started with May and thus I wanted my last monthly box to be April (which I never got thanks to this insistence on charging the old card, not even the one I called and updated it to, one whole box went on that card before it reverted back!)
So she then claimed it was ordered but not shipped, to which of course I don't want a second one, that was what the first call I made was supposed to do! Such terrible service, and I was even trying to be nice, explaining everything calmly and using the tracking and account numbers for reference. Sorry I knew what I was talking about! :P

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So even though I'm totally broke and already have way too many subscriptions and am supposed to be on a no-buy, I just subbed to this.  :unsure2:

 

This is what happens when you're awake at almost 2am reading MSA and beauty forums!

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I love the Luna, now I just need to figure out where to come up with $200 to buy a full sized one....

dont throw away the paper that came with it in the little case- it is a coupon for $39 off the luna 2, just an  FYI. ebates is also 7.5% cash back right now for foreo... (I may or may not have used these factors to justify buying the full sized...which I LOVE)

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How come June spoilers have not been previewed yet? We would normally see a sneak peek or two this late in the month.

 

Maybe they are doing something extra special to make up for the May fiasco. 

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Some people who were told they were not getting a May box, are getting them it seems. At least that's what I've seen on Facebook.

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dont throw away the paper that came with it in the little case- it is a coupon for $39 off the luna 2, just an  FYI. ebates is also 7.5% cash back right now for foreo... (I may or may not have used these factors to justify buying the full sized...which I LOVE)

Rats!  I already threw all the papers away!  I'll have to check Ebates.

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So another week went by and I still did not receive the mystery bag.  Today I called and found out it nothing but an empty bag and they ran out so they don't know when they would ship.  Meanwhile other people who subbed the same day I did managed to get a May box.  The first rep I spoke to said it had a retail value of $50 which would be similar to a past box or an ipsy bag. Why would I want an empty bag?  All I am picturing is a reusable shopping tote with the words Allure on it.  I was so disgusted I said just cancel everything and give me a full refund.  I am done defending this company. 

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