Beauty Fix

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I got an email confirmation with an order number, and the order (and number) also show up in my account.

 
Originally Posted by snllama /img/forum/go_quote.gif



In fulfillment or the CC error? For the CC error I just actually entered my CC on the website and it seemed to automatically put through my order. I just wish I had some kind of confirmation. Hopefully it will ship after the holiday. Or Ill try and call myself.
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It was an e-mail that said there was an error, but I look at my account and it shows the purchase?

 
iashley - how are you liking the nick chavez stuff? I was eyeing those, but since they had the jonathan product stuff I just caved and got those..I am curious about the nick stuff tho. That Evolvh bottle is HUGE...

Originally Posted by iashleycouture /img/forum/go_quote.gif

I joined and got my first box for $19.99. I love the fact that you get to choose the items you get. I got my order, and I love all of the products I picked. I can't wait to get my next set of items :) /emoticons/[email protected] 2x" width="20" height="20" />

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Originally Posted by cjeanette /img/forum/go_quote.gif

It was an e-mail that said there was an error, but I look at my account and it shows the purchase?
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If you updated your credit card after the email you should be in the clear. My order just switched over from In fulfillment to Complete with a UPS shipping number. But still no emails.

Im so excited I figured out that my $20 is worth $250!! And 6 of my 8 are full-sized!

 
BrooklynLuvvvvv - 

I really like the Nick Chavez products. The conditioner smells like peppermints, and it leaves my hair feeling really soft. The angel drops I got because it has argan oil. I love it,  a little goes a long way. I apply a little drop to my wet hair after I shampoo and condition, then blow dry. I noticed my hair does not feel dry when using the angel drops.

The Evolvh conditioner smells amazing. I love it also.

 
Hey I place my first order on January 12 and still have not gotten a shipping notification.  Is that normal for this company?  It said it would be here in 10 days and it has been 7 and still do not know if it has even shipped.

 
I meant February 12* sorry!
 

Originally Posted by JadedBeauty /img/forum/go_quote.gif

Hey I place my first order on January 12 and still have not gotten a shipping notification.  Is that normal for this company?  It said it would be here in 10 days and it has been 7 and still do not know if it has even shipped.
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Originally Posted by JadedBeauty /img/forum/go_quote.gif

Hey I place my first order on January 12 and still have not gotten a shipping notification.  Is that normal for this company?  It said it would be here in 10 days and it has been 7 and still do not know if it has even shipped.
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I ordered last week and have gotten one. you should probably email them.

 
Originally Posted by JadedBeauty /img/forum/go_quote.gif

Hey I place my first order on January 12 and still have not gotten a shipping notification.  Is that normal for this company?  It said it would be here in 10 days and it has been 7 and still do not know if it has even shipped.
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Have you checked your account on the website? Mine shipped out yesterday but I didnt ever get a notification email.

There should be a tracking number on your account page. I bet you will be getting it this week :) /emoticons/[email protected] 2x" width="20" height="20" />

 
I placed my order on the 14th and got the CC error message.  I went back in and entered in my info and got my shipping confirmation later on the same day, but they charged me the full $49.99 even though I had the "bfblog" code, and shipped my box to the wrong address.  I emailed them and got a reply about a refund for the $30 but nothing about the box being shipped to the wrong address yet.  Not a good start 
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They refunded you only $30 of the $49.99? Wow. I'd be pissed and I'd be on the phone with my bank!

 
Originally Posted by JadedBeauty /img/forum/go_quote.gif

Also, do you know when we will pick products for the Spring box? 
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The new products come out every 3 months. All current subscribers get charged and get to pick their products on the same start date. So this last selection I think became available in Dec... So Im pretty sure the next would be March or April.

 
Thank you! I didn't know when the last one was!
 

Originally Posted by snllama /img/forum/go_quote.gif



The new products come out every 3 months. All current subscribers get charged and get to pick their products on the same start date. So this last selection I think became available in Dec... So Im pretty sure the next would be March or April.
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no problem. I did a massive post of all the subscription services for my blog and remember researching that. 

 
Originally Posted by zadidoll /img/forum/go_quote.gif

They refunded you only $30 of the $49.99? Wow. I'd be pissed and I'd be on the phone with my bank!
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They shipped it to my parent's house since that's still the billing address of my credit card.  I visit a few times a year so I'll eventually get my box, just not anytime soon.  I'm still waiting for the refund to show up on my statement so if it doesn't, I will call.  They had the nerve to say they noticed I wasn't a continuous subscriber and ask if I'd like to become one in one of their replies to me.  If this isn't fixed soon, I'm definitely not continuing my subscription. 
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Everybody should note the the "BFBLOG" promotional code isn't supposed to be given out & used by everybody. If you want to use it you will need to call & tell the customer service person about it & he/she should let you use it. If you try to use it online it is totally a hit or miss kind of deal. I used it & it looked as though it had gone through but when I checked my bank statement the next day I noticed I was charged full price. (The charge was actually pending so I was never actually charged the full amount but would have been if I had not caught it.) I called Beautyfix's customer service & was told that a blogger gave that code out when she shouldn't have & now the company is trying to crack down on people using it. They want to find the blogger that still has it up & have her remove it. I couldn't remember where I had seen it though so I wasn't able to help there. You should try to spread the word so other ladies don't get frustrated when it doesn't work & they are charged full price. I was refunded $30 so my box did end up only costing $19.99. After receiving my products & seeing how wonderful they are I would have gladly pay the $49.99.

I got :

  • Jonathan Product Finish Control HS Flexible Hairspray
  • 3LAB M Creme
  • Skindinavia Makeup Finishing Spray
  • Jane Iredale PureGloss - Soft Peach
  • Nick Chavez Diva Xxtreme Body Styling Glaze
  • SkinMedica TNS Lip Plump System
  • LaRocca Skincare C-Gold Reparative Primer
  • La Roche-Posay Effaclar Purifying Foaming Gel
  • Free makeup bag

I added everything up & it would have retailed for $334. I pretty much got $314 in free stuff. I LOVE all the products I received & could see myself making every single one a staple item. My favorite thing is the LaRocca C-Gold Primer. OMG it is the best primer I have ever used. It retails for $90 (no way I could ever justify buying it!) so I really, really hope that it comes up for us to pick in a future season.

I'm hoping that the quality of the items stays as good in the next seasons & it would also be nice to know an exact date of when I will be charged for the next box. I run a pretty tight ship when it comes to how much money is coming in & going out so I don't that we are kind of left in the dark.

Beautyfix kind of has me bummed out about my Birchbox subscription though. I feel lame for paying $10 month for eensy weensy tiny little samples, some of which I will never use, when I pay approximately $17 a month for Beautyfix & it's all things I love. I'm going to stick with BB for another 2 months though & then see how I feel. Maybe they will step up their game.

 
Originally Posted by Amber Barrera /img/forum/go_quote.gif

Everybody should note the the "BFBLOG" promotional code isn't supposed to be given out & used by everybody. If you want to use it you will need to call & tell the customer service person about it & he/she should let you use it. If you try to use it online it is totally a hit or miss kind of deal. I used it & it looked as though it had gone through but when I checked my bank statement the next day I noticed I was charged full price. (The charge was actually pending so I was never actually charged the full amount but would have been if I had not caught it.) I called Beautyfix's customer service & was told that a blogger gave that code out when she shouldn't have & now the company is trying to crack down on people using it. They want to find the blogger that still has it up & have her remove it. I couldn't remember where I had seen it though so I wasn't able to help there. You should try to spread the word so other ladies don't get frustrated when it doesn't work & they are charged full price. I was refunded $30 so my box did end up only costing $19.99. After receiving my products & seeing how wonderful they are I would have gladly pay the $49.99.
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I'm really not sure why they would have told you that. The code is right on their official blog, in the right column http://blog.beautyfix.com/
 

 

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