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- Mar 7, 2012
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Got an email from BBMan. Here's what it said:
Hey there,
You may have noticed your June box has a sample of Kérastase Shampoo that is a bit, er, smaller than you would expect from Birchbox Man. Due to a warehouse mixup we mistakenly sent you this packet instead of the larger, trial-size sample we intended to include and Kérastase wanted you to have! This type of error is unacceptable and we will be taking immediate action to fix it. We will ship you the correct sample by June 1st.
We apologize for any inconvenience this has caused.
Thank you,
Birchbox Man
Oops! Looks like they goofed. And my box is in NJ & nowhere near my house LOL.
Hey there,
You may have noticed your June box has a sample of Kérastase Shampoo that is a bit, er, smaller than you would expect from Birchbox Man. Due to a warehouse mixup we mistakenly sent you this packet instead of the larger, trial-size sample we intended to include and Kérastase wanted you to have! This type of error is unacceptable and we will be taking immediate action to fix it. We will ship you the correct sample by June 1st.
We apologize for any inconvenience this has caused.
Thank you,
Birchbox Man
Oops! Looks like they goofed. And my box is in NJ & nowhere near my house LOL.