The 35 minutes covers the Marketing plan. (I can literally talk about the marketing plan for 5 days strait if I was given the time due to me LOVING what I do sooo much LOL ) Direct sales is different than working any other job, (as opposed to the 9-5 thing, we have several different ways to make money that take different amounts of time) this is not a recording, this is a personalized conversation with a REAL human being talking to you as a Real human being. Many callers have questions about the marketing plan and that ussually takes up over half of the phone conversation.
Many people drive 35 minutes shop at decent stores to purchace cosmetics, talking to someone on thr phone to get a Free cosmetic is (i think) a steal.