Goodebox - July

[Scooby Dynamite]

Originally Posted by seap3 /img/forum/go_quote.gif

Goodebox continues to impress me with their customer service.  My son recently had surgery, so I decided we needed to cut back on beauty product samples (I've got quite a stash built up)  until all the bills are paid.  I cancelled a couple days before their deadline of the 24th, but was billed anyway.  I emailed them and not only did they instantly refund that charge, they also refunded the previous months charge as compensation. 

I LOVE them!!  

  Will be signing back up as soon as possible.

They are amazing in every way 

 

[seap3]

Yeah, I feel sad now that I cancelled, even though it's temporary.  I also skipped Julep and cancelled Glossybox, but I don't feel sad about that - lol.  

With all the subscription services that are either trying to scam people, or just don't seem to take responsibility for their problems, it's nice to have one where you know you will always get top notch CS and feel that they really care about their customers.