Originally Posted by libedon /img/forum/go_quote.gif
I cancelled my subscription last month after just two months of subscribing. I received products I had never heard of (specifically Eclos, which made my face numb) - and after some quick googling, found I could purchase most of them from local drug stores. The bags, while cute, were poor quality. Michelle Phan, the curator, also ordered brushes and bags in high quantities from China, and I don't want to support that.
I'm all for trying new things, but I want to try higher-end products, which is why I'll stick to Birchbox and look for another subscription with larger samples like Sample Society or Glossy Box.
Finally, I moved before I received my September bag, and changed my address on their website. I had no problems with my Julep or Birchbox subscription finding me (I updated my address and also had usps mail forwarding set up), but never received my ipsy bag. After looking at my tracking information I saw that it had been returned to sender. I emailed ipsycare and they told me I updated my address after their shipping labels were printed, but would make a "one time exception" and send me a second bag, which was "basically two bags for the price of one." ... They made a one time exception to make sure the bag I paid for got to me? Overall the experience was off-putting and I'll spend my money elsewhere.