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- Apr 14, 2008
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I was really looking forward to this sale and I must say that I was really dissapointed. Not anything that interested me or that I thought was a good deal. Did anyone buy anything?
Originally Posted by GirlyEnthusiast /img/forum/go_quote.gif
Hautelook sales have been less than impressive lately. And their shipping blows.
Originally Posted by GirlyEnthusiast /img/forum/go_quote.gif
Hautelook sales have been less than impressive lately. And their shipping blows.
Ain't no shame in your gameOriginally Posted by amygab1126 /img/forum/go_quote.gif
Their shipping is freaking TERRIBLE!!! Alas, I have no self-control, so I bought about fifty bucks worth of stuff that is all very similar to products I already own. Might need to look into that whole "No Buy" thing ladies talk about on here...
I placed an order with them on 2/22. Still no shipping notice. I have called them a couple of times over the last 4 days and their response was always "We are waiting from shipment from the company". The second to last call I made they offered to refund my shipping. Never saw it on my bank account. Called today and finally asked for a supervisor. She said that she would check with the warehouse and let me know what is going on. I asked her why the first couple of times I called no one offered to do that. She said that what they do is just normally push out and update their delivery date on your Hautelook account. So apparently it is the customer's responsibility to keep checking their account for a shipping date and just wait. I just today got an email confirming my shipping refund which makes me think it wasn't done until today when I spoke with the supervisor to let her know that I haven't seen it show up on my bank account. I got an email back from the supervisor saying the warehouse said that the merch was supposed to be shipped from the company today. Their CS sucks and the wait time for shipping is ridiculous. NEVER using them again.Originally Posted by Playedinloops /img/forum/go_quote.gif
The shipping is such a pain. I know its because they have to wait for the other company to ship to them, then they ship to us, but omg it is so inconvenient.
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