Kat, the owner is rude, obnoxious sand unprofeesional... 3 years ago I had ordered several hundred dollars worth products. They had mentioned via emails that could custom blend. So, I sent one of my products I was trying to duplicate (the company I had purchased it from was no longer around). Kat told me that she will personally custom blend the product for me. So, I sent my small leftover product, a money order for shipping and cost of about $35.00. It was weeks and something about Kat's husband being in the armed forces... I kept emailing since I couldn't get a hold of them on the phone. Kat finally wrote very rude that she didn;t want to do business with me and claimed that never received my money order. I had to trace the money order from USPS for a fee of $6.00 and finally got refunded by Kat. However, she wouldn;t send back my sample until I paid for the shipping. It was almost as if, how dare I accuse her of cashing my money order and not fulfilling my order! They pretend to be very nice until they fail to deliver... and then if you complain you are the bad person and they just refuse to do business.
For those of you who have been dealing with her and getting great experience... well, you are the lucky ones. I have never been treated so poorly by a n online company, especially one who kept telling me how her husband is in the armed forces and I should pray for him, etc. etc....
Needless to say, I have found several companies online who I purchase my mineral makeup products from, especially since I can't use bismuth or mica!
