Originally Posted by yousoldtheworld /img/forum/go_quote.gif
More than a few people have had credit card info stolen, when GB is the only company they use the card for, and also some double and even triple charges. Just lots of shady stuff going on at the moment, and GB isn't directly addressing it.
I am so glad that you guys brought this up and are addressing your concerns on here for others to be aware of, thanks so much for that. I checked mine and although Beauty Army hasn't refunded me my skip a month feature for a charge made on the 19th, there aren't any other weird charges. I hate having to be on top of them to make sure that I get my money back. I have to go back and check more closely because I skipped a month a few months ago, too, and I want to make sure I got credited for it. I have two Beauty Army subs and I like being able to see what they have available the first of the month and the 17th, but I really wish they would not charge you and then refund it if you skip, they should charge you as you choose your items. Julep handles that much better with the skip a month option.
I would be *screwed* if they messed up my debit card and the bank decided to cancel it and send me a new one because I live out of the country and it's not as easy as just going to the neighborhood branch of the bank or getting it in the mail. It would have to be FedExed (is that a word?!) to me. And that is wrought with problems, too, as sometimes customs and the post office seem to "lose" important shipments.
On a different note, I cancelled Beauty Box 5 on the 12th and they charged me anyway on the 14th. After a few emails back and forth they refunded me and the box is still shipping out. They have been having too many packet samples and not a lot of great values for me so that was one that had to go.
I was one of the customers who didn't receive her MyGlam January shipments - I have two subs, and they refunded me and apologized and said they'd give me an "extra" in the next month's bag. Next month, no extra. Being that I only get my subs every two months when I go to the States, I emailed them and told them and finally last time out of the blue they sent me the entire January Glam Bag for one of the subs and the Wen Almond Mint and a NYX mascara for the other sub, even though they had refunded me a long time ago. That was nice. Overdue, but a nice gesture, I really had things I wanted to try in that bag.
I think Sample Society, the Two Test Tubes and Birchbox have given me the best values and the least amount of problems. Although I did get left out of a December box due to Birchbox's December fiasco with shipping. Beauty Fix is awesome but they overcharged me last season even with the $30 off code and it was a hassle to get the money refunded. Sheesh, we really do have to be on top of all of these subs, I'm glad we have each other to look out for one another! If I can find a great not very expensive pay as you go prepaid debit, I might have to go with that as well. Just for peace of mind.