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So - do we have any guesses on when the next box might ship? The optimist in me wants to say before the holidays...but the realist in me says we'll see White Winter in the Apls in January. Maybe even arriving in Feb. =/

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Does anyone have an actual contact number for Ouiplease? I canceled my sub back in May and they just reactivated it today without my consent. I am very upset and sent an email but would like to call them and explain this is not okay

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Word of warning to those who don't want them to charge your card. I deleted my card info on their site and they still reactivated it based on my first month with them. So deleting your card probably won't work. It even has a button feature to delete but they still have your info and can still use your card. My bank says this is fraud and that if it processes tomorrow I will have to dispute the charge based on fraud. I am really hoping this doesn't happen but I feel that I will have to do so because they have not responded to me at all.

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Word of warning to those who don't want them to charge your card. I deleted my card info on their site and they still reactivated it based on my first month with them. So deleting your card probably won't work. It even has a button feature to delete but they still have your info and can still use your card. My bank says this is fraud and that if it processes tomorrow I will have to dispute the charge based on fraud. I am really hoping this doesn't happen but I feel that I will have to do so because they have not responded to me at all.

I cancelled my account today via the website.  There is a "cancel" section under your account info.  Maybe that will work better than trying to delete the card info?  I also followed up with an email requesting a confirmation of the cancellation, and inquired as to whether I would still receive the boxes due to me in the annual subscription I have already paid for.  I'm hoping for a response back- if I get one I'll update everyone.  If not, I will have proof to show my credit card company that, 1- i cancelled and that request was denied (and shouldn't have been) and 2- that I am still owed products from an already paid subscription.

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 I also followed up with an email requesting a confirmation of the cancellation, and inquired as to whether I would still receive the boxes due to me in the annual subscription I have already paid for.  I'm hoping for a response back- if I get one I'll update everyone.  

 

Please let us know either way.

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Thank you. That is what I did back in May (canceled by button) They contacted me today and said they are not sure how the error happened and how my account was reactivated but they are going to refund me. However, the bank said this may take a few days. :(

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wow. I cancelled too. Now I need to figure out which card was used.

 

BTW, anyone get the items they ordered over Black Friday (and week after) yet? 

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I just heard back from Oui Please... here's what they wrote:

 

"Bonjour Breanne, 

 
Thank you for reaching Oui Please Team. You have cancelled your account. It will show as pending until your last box has shipped. Once your last box has shipped your membership will be complete and you will not be charged again. Merci. 
 
Oui Please Team."
 
 I will still be keeping an eye out to make sure my account doesn't auto renew in January but it seems like my account has been cancelled.
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I ended up cancelling one of my annual subscriptions and will re-assess once the next box is delivered.  I really like the subscription but would prefer either quarterly or more frequent communications.  Here's hoping for a pre-Christmas box.

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All the items i ordered  on Black friday (ir maybe even before) have now shipped.  They responded to my facebook post and said it would be 1-2 weeks from order date for everything to ship.

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I received my order from the 24th and the clutches are very nice.  I also ordered a couple of other items, no damages or mess ups.  Shipping was great.  Wish the normal subscription shipments went this smooth.  Also for anyone wanting to try this box, the discount code OUINOEL still works. Brings a $150.00 box down to $127.50. 

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I just heard from them  on Twitter (I was having trouble actually placing an order), and they said there will be an update next week re: box 1.6. They're aiming to get the box out before Christmas, but due to recent events shipping etc. is very slow both out of Europe and into the United States. 

 

Just thought I'd let everyone know, hopefully they provide an update with a clearer picture but this is at least something :)

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I didn't think about what happened Paris last week might have an effect on shipping from Europe, but I bet it has.  Could also explain the delay in Ellada Lane which is coming from Greece and Germany.

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I've been a fan of this box since the beginning but the complete lack of communications this time around (and dodging or removing the facebook questions) has me determined to cancel my last remaining annual subscription before it renews.  I have 2 boxes that were supposed to arrive in December and I guess that will be January if we are all lucky.  

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What I don't understand is why they don't curate boxes ahead of time....like they should have already gotten everything for this box months ago and currently be working on a future box....

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I received this email from Oui Please today. I'm glad they decided to address the tardiness of 1.6 . I hope it's filled with some fabulous cashmere items that follow suit to the PS LE headband. I have a cashmere beret that I absolutely love- it was one of my first big timeless purchases in my early 20s & years later I'm still in love with it.

 

On another note, I just started using that radiance elixir (face oil) from a couple boxes ago & It's fabulous. I know some boxes have been really heavy on beauty products but I must say that I've enjoyed them all. That said, I've enjoyed this subscription but I'm on the fence about staying on after my years up. I canceled my subscription in their system so it hopefully doesn't auto renew for a year. We'll see after 1.6 :)

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I think the spoilers look Awesome for this box- I'm super excited to receive it! Also, I won't be upset if I receive another 1951 clutch... just saying ;). The treat looks super yummy too... Definitely doesn't go with my New Years resolution but oh well, I've never been good with resolutions anyway :)

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1.6 will be my last box. If I receive the clutch I will have to subscribe for another year ;) if not I will be disappointed and probably will take a break. I have too many subs and things I should use before they got bad. I am actually worried about all the fine creams and oils from Ouiplease. I still didn't open them and I can't see when I will... I have mountain of other things to use first...

 

Back to 1.6, I love all the spoilers for this box <3

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I am starting to think that these boxes will never ship on time because I have come to conclusion that they wait until all boxes are sold and then ship. Grrrr so frustrating.

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