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Birchbox January 2015 (Spoilers)

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Now I'm worried about the Tocca -- I didn't like the Sincerely perfume at all...

They don't smell anything alike.  The Tocca has a much subtler smell and less sweet.  You can definitely tell it's cucumber and grapefruit.  I really lean toward a more sugary sweet  perfume but the Tocca has a nice clean scent. Don't get worried yet, give it a chance.  

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Yeah, I like the Tocca, but the Sincerely perfume is not my cup of tea. I tried to like it but it wasn't happening. The two are definitely not even close, thankfully. The Tocca is definitely stronger on the cucumber than the grapefruit, but it's not overwhelmingly cucumber or anything.

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If anyone is having shipping issues like me, I finally got a response as to where the heck my box is today!! I let Kirby know that it would be ideal if Birchbox would start reaching out to their subscribers and letting them know about these issues when they learn of them.

Hi Casey,

Thanks so much for getting in touch! I am so sorry that your box has yet been delivered and that you are not currently enjoying all of your samples.

We experienced and unforeseen issue in our warehouse that has delayed shipping slightly for some of our customers; unfortunately, your box and BB Plus items were in the group affected.

I cannot apologize enough! You will be receiving a formal message from us as well as compensation for the trouble!

Thanks so much for your understanding and feel free to get in touch with any questions!

Best,
Kirby

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Did you get a your box has shipped email or no?  I got the email but the tracking hasn't logged anything since last week.

If anyone is having shipping issues like me, I finally got a response as to where the heck my box is today!! I let Kirby know that it would be ideal if Birchbox would start reaching out to their subscribers and letting them know about these issues when they learn of them.

Hi Casey,

Thanks so much for getting in touch! I am so sorry that your box has yet been delivered and that you are not currently enjoying all of your samples.

We experienced and unforeseen issue in our warehouse that has delayed shipping slightly for some of our customers; unfortunately, your box and BB Plus items were in the group affected.

I cannot apologize enough! You will be receiving a formal message from us as well as compensation for the trouble!

Thanks so much for your understanding and feel free to get in touch with any questions!

Best,
Kirby

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Did you get a your box has shipped email or no?  I got the email but the tracking hasn't logged anything since last week.

Nope. Box has not shipped nor has it updated on the website.

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They don't smell anything alike. The Tocca has a much subtler smell and less sweet. You can definitely tell it's cucumber and grapefruit. I really lean toward a more sugary sweet perfume but the Tocca has a nice clean scent. Don't get worried yet, give it a chance.

 

Good to know.  (I get the perfume in 2 boxes this month -- have already received one.  But my Tocca box is taking a leisurely stroll down the East Coast.)

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Ugh, I just checked my second account (signed up later in the month because I was underwhelmed by my first box and wanted a chance at something better) the EXACT SAME BOX on both accounts (and I have different preferences on them). So annoyed.

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Excuse my language, but I am now super pissed at Birchbox.

 

I received a lovely explanation from Kirby this morning as to the where abouts of my box. Now I just received the following email. I'm fine to admit that it is my fault with resubbing and cancelling. I've learned my lesson with last month's pick your sample and have not been doing it. But she is blaming me? When Kirby said it was a warehouse issue? Would any of you be angry? Where is my frickin box?

 

Hi Casey,

Thanks for being in touch.

In looking at your account, I do see that you subscribe and cancel rather frequently. This is not typically how our monthly rebillable subscription works, and it does cause a delay in your box shipment and preview. You have canceled 13 times, so our system is just a bit confused with how to process your box each time you resubscribe.

I would love to know more about your decision behind canceling and resubscribing each month. The price of our subscription never changes and it is a much more seamless process to just maintain one monthly subscription. It also makes your boxes ship on time as well as your box preview updating.

I look forward to hearing from you soon to discuss further!

Best,

Hannah

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Excuse my language, but I am now super pissed at Birchbox.

 

I received a lovely explanation from Kirby this morning as to the where abouts of my box. Now I just received the following email. I'm fine to admit that it is my fault with resubbing and cancelling. I've learned my lesson with last month's pick your sample and have not been doing it. But she is blaming me? When Kirby said it was a warehouse issue? Would any of you be angry? Where is my frickin box?

 

Hi Casey,

Thanks for being in touch.

In looking at your account, I do see that you subscribe and cancel rather frequently. This is not typically how our monthly rebillable subscription works, and it does cause a delay in your box shipment and preview. You have canceled 13 times, so our system is just a bit confused with how to process your box each time you resubscribe.

I would love to know more about your decision behind canceling and resubscribing each month. The price of our subscription never changes and it is a much more seamless process to just maintain one monthly subscription. It also makes your boxes ship on time as well as your box preview updating.

I look forward to hearing from you soon to discuss further!

Best,

Hannah

 

I wouldn't be angry at them, as the system really isn't set up to probably handle the resubbing that often. I think it is a loophole that people have exploited for awhile for extra points but now BB is onto it and is beginning to crack down on it. 

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I wouldn't be angry at them, as the system really isn't set up to probably handle the resubbing that often. I think it is a loophole that people have exploited for awhile for extra points but now BB is onto it and is beginning to crack down on it. 

I totally agree and own up to it. I don't like the 2 different responses from 2 different customer service reps. If it is in fact a warehouse issue, my canceling and resubbing in the past should not be an issue.

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I finally got my other box today. It's meh, but okay.

 

Dr Jart - already tried, it's just okay for me.

Vasanti - this I like!

Whish body butter - I got lavender. It is okay, I'll use it but not rebuy.

Sumita liner in Jaipur GOld - I got the color I was hoping not to since I already have it. It's pretty! But I'd have liked a different color.

Harvey Prince Sincerely - NOt for me. Smells like an old lady to me...too much freesia.

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I totally agree and own up to it. I don't like the 2 different responses from 2 different customer service reps. If it is in fact a warehouse issue, my canceling and resubbing in the past should not be an issue.

 

I agree that their different responses is frustrating but I am not sure if the previous poster who got a different response than you also does the resubbing thing (I might have missed their post that stated as such) so it could be that the two issues are separate? But BB is bad about giving various answers to the same question- like when some didn't receive the PYS even though they had email confirmations that they chose it and there were like several versions of responses for why they didn't get it, lol.

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Excuse my language, but I am now super pissed at Birchbox.

 

I received a lovely explanation from Kirby this morning as to the where abouts of my box. Now I just received the following email. I'm fine to admit that it is my fault with resubbing and cancelling. I've learned my lesson with last month's pick your sample and have not been doing it. But she is blaming me? When Kirby said it was a warehouse issue? Would any of you be angry? Where is my frickin box?

 

Hi Casey,

Thanks for being in touch.

In looking at your account, I do see that you subscribe and cancel rather frequently. This is not typically how our monthly rebillable subscription works, and it does cause a delay in your box shipment and preview. You have canceled 13 times, so our system is just a bit confused with how to process your box each time you resubscribe.

I would love to know more about your decision behind canceling and resubscribing each month. The price of our subscription never changes and it is a much more seamless process to just maintain one monthly subscription. It also makes your boxes ship on time as well as your box preview updating.

I look forward to hearing from you soon to discuss further!

Best,

Hannah

 

What the eff. I would be mad too. 

I've e-mailed before about cancelling/resubbing & told them I like to be able to choose the date that I pay because my budget is pretty tight. And they said that's perfectly fine!

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What the eff. I would be mad too. 

I've e-mailed before about cancelling/resubbing & told them I like to be able to choose the date that I pay because my budget is pretty tight. And they said that's perfectly fine!

That makes me feel better, @! It's all good. I just hate the 2 different levels of customer service and I want my pretty sweatshirt! I ordered the socks as well and I think that may be holding up my box.

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That makes me feel better, @! It's all good. I just hate the 2 different levels of customer service and I want my pretty sweatshirt! I ordered the socks as well and I think that may be holding up my box.

 

Yeah their varied responses are super annoying. Just tell me what's going on or say you don't know. Don't make something up. 

I want you to get your pretty sweatshirt too! We can match :) Mine should be here tomorrow!

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Yeah their varied responses are super annoying. Just tell me what's going on or say you don't know. Don't make something up. 

I want you to get your pretty sweatshirt too! We can match :) Mine should be here tomorrow!

Yay!! Exciting! 

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Totally nosey...but what are the perks of cancelling and re-subbing.  I am a box newbie and mine was a gift so I will not be doing that with this box.  But for any future reasons...

 

Do they just have various good perk codes that come out for new subscriptions?  

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What the eff. I would be mad too. 

I've e-mailed before about cancelling/resubbing & told them I like to be able to choose the date that I pay because my budget is pretty tight. And they said that's perfectly fine!

 

I told them that too and they were fine with that.  I also want 10 points for spending $10 on the box.  You don't get those points if they auto-bill you.  Since the 1st is not on a payday week, I'm prepaying for my box on the 23rd.  I wish they would say something like that to me. Shiiiiiiiiiiit, lol

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I reopened a second account and I'm getting this box.  I think it's much better than my original box so I hope it does not change.  No hair products! Woo!

 

Ever since I changed my hair profile to "kinky" for my woman's box and "afro-textured" for the men's box, I have not gotten a single hair product.  I hope it stays that way, lol.  Going on my 4th box this way :)

 

The only thing, I'm annoyed about in this box, is getting that damn Harvey Prince perfume again.  I'm so over this brand. overit.com 

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I totally agree and own up to it. I don't like the 2 different responses from 2 different customer service reps. If it is in fact a warehouse issue, my canceling and resubbing in the past should not be an issue.

I have cancelled and re-subbed every single month on my primary account in 2014, even when I was on a gift sub and had months left. This month is the 1st time they tried to flat-out refuse to send me a box I've already paid for. I had issues 2 times before September 2014 where I let Bb auto-bill me on the 1st, but my box didn't ship by the 10th, but lots of people reported the same issue at that time, and I did not have that issue when I pre-paid because my box never fails to ship exactly 5 days after I re-sub if I am purposely not subbed on the 1st. I like the convenience of paying when I want, and when I have extra money, I unsub and re-sub every time the Cancel Account button is available, especially if there's a 100-point code at that time.

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My box arrived today and here are my thoughts:

 

Dr. Jart BB cream- This is ok, I haven't been impressed by Dr. Jart and it seems shiny, I like the matte super goop BB cream MUCH better.

 

Vasanti BrightenUp! Enzymatic Face Rejuvenator- I have a billion scrubs a two huge tubs of dermaE, two huge tubs of Suki (which I adore) plus several others that were less impressive, so this is meh just due to the fact that I should not be purchasing another scrub for about 5 years due to my current supply.

 

Whish Three Whishes Body Butter (in lavender)- I hate, hate, hate lavender, so I did not have my hopes set high for this product, but it does not smell like lavender at all. I actually think it smells like the skin so soft my grandmother made us wear when we were kids to ward off mosquitoes in the summer. So, I don't hate it, but it reminds me of a "bug repellent"

 

Sumita Eyeliner in Jaipur Gold- I originally thought this was going to be lime green and I was upset, but this is a beautiful earthy-gold color, that I would actually wear on a regular day to work, so win!

 

Harvey Prince Sincereley- Not excited for this since I never change my perfume, since 95% of perfumes give me a headache, and don't like the smell AND gave me a head ache. 

 

So besides the eyeliner, which I thought was going to be the worst product in the box, this month was lack-luster for me. On to February!

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So I'm 10pts away from another $10 in points after this months reviews... I cannot remember how to share my box for another 10pts.... Help?

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The only thing, I'm annoyed about in this box, is getting that damn Harvey Prince perfume again.  I'm so over this brand. overit.com 

 

I have come to despise Harvey Prince thanks to Birchbox. I would welcome the latest Juicy Couture scent in my box at this point and you know how much they used to push those on us!

 

You hear me official Birchbox lurkers? We are OVER the Harvey Prince everything! Time to move the hell on!

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TippyAg - this is for a desktop, not sure about mobile. go to this months box page. Above where the pictures of each product are visible for review are little Facebook and Twitter icons. You can click on either and it will prompt you with a message and a button to share it. I found Facebook was easiest because you can choose to share with "only me."

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